SKILLS

• Windows Administration/System Engineering: Windows Server 2003, Windows Server 2008 and Windows Server 2008 R2, Windows Server 2012 Domain Controllers, Active Directory, DNS, DHCP, Distributed File Share/Exchange Clusters, ADCS, ADFS, IIS, FTP, File Server, Print Server
• Linux Administration: Red Hat 6, Apache Web Server, FTP, SELinux, KVM
• Systems Administration: VMWare ESXi 5.0, 5.1, 5.5 Hyper-V SAN storage Dell Equallogic Sharepoint 2010 and 2013 BMC Remedy Crystal Reports ePolicy Orchestrator CommVault Acronis Backup and Recovery Intronis Backup SonicWall CDP Barracuda Backup Symantec Backup Exec Symantec Endpoint Protection N-Central
• Software Engineering/Development: Requirements Engineering, Design, Implementation, Testing, Quality Assurance, Configuration Management, HTML, Visual Basic, C , ASP.NET, Visual Studio .NET 2010, Java, PHP
• Additional Minor Experience: Citrix XenApp Microsoft SQL Server, Microsoft Exchange Server, Workstation Imaging, Helpdesk Operations, CISCO networking equipment, Fortinet networking equipment, SonicWall Firewall, Barracuda Spam Filter, RSA SecurID

EXPERIENCE

Senior Systems Engineer Consultant Confidential

Responsible for all Managed Service Provider highest level systems escalations including HIPAA Compliance, strategic planning, and working within restrictive budgets to use IT funds to maximum effectiveness. Installed and configured multiple VMWare environments including vSphere ESXi 5.x with multiple hosts in high availability scenarios using vCenter as well as using DRS for resource management and SRM replication for disaster recovery. Installed and configured multiple Hyper V environments including Hyper V high availability clusters. Installed and configured iSCSI storage arrays for high availability virtual environments. Performed multiple system/network assessments to improve/optimize all components in both new and existing client environments and generating project work. Responsible for scoping all projects for clients to include both systems projects and networking projects resulting in over 1 million dollars in revenues in less than 6 months. Managed multiple complex systems for different clients to include web servers, file servers, print servers, domain controllers, ESX hosts, virtual servers, virtual desktops, hyperv hosts, exchange servers, application servers, and SQL servers. These systems included high availability Exchange 2010/2013, FTP systems set up with both FTPS and SFTP for secure transmission, Active Directory integrated applications, Sharepoint 2010 server farms, and Citrix Xenapp server farms. Required to be familiar with Cisco, Fortinet, Sonicwall, and Barracuda networking equipment to include firewalls, routers, switches, and load balancers for proper system design. Gained a strong understanding of port forwarding, NAT, PAT, access lists, routing, vLANs, and trunking. Additional responsibilities included design, planning, implementation, and management of a complex multi-tenant hosting environment using VPNs, VDOMs, vLANS, vSphere switching, NIC teaming and domain isolation to include hosted websites, web servers, and SQL servers on both Windows and Linux CentoOS virtual platforms within a VMWare environment.

HBSS Administrator

Confidential

Managed ePolicy Orchestrator to secure Air Force networks with McAfee Anti-Virus and Host Intrusion Prevention. Responsible for all software updates and configuration of server policies. Consulted with various organizations to implement fixes for service conflicts and to optimize network resource protection. Responsible for maintaining and upgrading VMWare server environment for host based security system servers.

Systems Administrator

Confidential

Responsible for system administration of Windows 2003 servers using CommVault backups and EMC SAN technology. Provided troubleshooting and general customer service for multiple classified networks. Responsible for customization and administration of SolarWinds and BMC Remedy Servers including configuration of dedicated and non-dedicated SQL servers. Customized reports through BMC Remedy and Crystal Reports to provide command level briefings.

Systems Engineer and Acquisition Official, Columbus Technologies

Confidential

Responsible for providing technical solutions for server, workstation, switches, and other network hardware acquisition based on customer requirements. Duties including installation of Windows 2003 Servers and configuration of Domain Controllers, DNS, and Cluster Services. As well as, VMWare installation on ESX clustered servers and configuration for managing a complex Windows server environment.

IT Helpdesk Technician

Confidential

Provided workstation support to include multi-system switchbox installation and troubleshooting, specialized intelligence software troubleshooting, and system reinstallation. Managed job tracking through BMC Remedy and distributed work flow to other help desk technicians to provide technical customer service in a timely and efficient manner.

Network Control Center/Windows Administrator

Confidential

Provided Windows administrator customer service for more than 800 personnel. Assisted an enterprise service desk in providing customer support for 10 USAF bases and over 50000 users. Participated in an application performance data collection exercise for US Army North Homeland Defense. Managed over one million dollars in radio/gps/IT assets and conducted network performance monitoring while deployed to Kosovo.

Computer Communications Engineer

Confidential

Managed ePolicy Orchestrator to secure NATO HQ networks with McAfee Anti-Virus and Groupshield for Exchange. Responsible for all software updates and configuration of server policies. Consulted with various organizations to implement fixes for service conflicts and optimize network resource protection. Created first QA/CM office for NATO International Staff. Established policies and instituted processes for operation including use of Use Cases for requirements engineering through testing as well as templates for generating test descriptions and test cases. Installed and configured Bugzilla for developed applications bug tracking. Responsible for providing technical solutions for server acquisition based on customer requirements. Duties including installation of Windows 2003 Servers and configuration of Domain Controllers, DNS, Cluster Services, and ePolicy Orchestrator Enterprise Management for McAfee AV and Groupshield for Exchange . Developed applications using various platforms such as VB 5 and Coldfusion interacting with MS Access Databases. Tested several software projects through multiple version releases. Managed resources, personnel and scheduling for testing projects. Instituted shared process knowledge between testers and developers to decrease test time by over 100 . Returned in Sep 2007 to the same organization by the USAF for my final year of service.