Program Manager Resume Profile, IN - Hire IT People

PROFILE
Current Career Level:	Experienced Manager
Years of relevant work experience:	16 Years management experience in a software environment
Date of Availability:	Immediately
Work Status:	US - I am authorized to work in this country for any employer.
Security Clearance:	Passed TSA background investigation for SSI information.

Accomplished Program Manager with a track record of quickly identifying operational deficiencies and implementing sustainable system/process improvements, resulting in a high value PMO organization.
Strong verbal and written communications skills.
Solid organizational skills and the ability to operate in a fast paced environment with multiple priorities.
Experienced interacting with internal and external customers from users to C-level management.
Utilizes objective KPI's to measure and track PMO performance and alignment with strategic vision.
Strong technical aptitude with the ability to relate functional requirements to technical solutions.
Driven to identify new revenue-generating/efficiency opportunities.
Owner of 2 patents in the Aerospace and Defense industry.

PROFESSIONAL EXPERIENCE

Confidential

Eli Lilly - Program Manager

Responsible for all US Federal, State, and EFPIA country transparency and related projects.
Structuring and reorganization of the Program PMO.
Provide assistance to several levels of leadership and Steering/Governance Committees.
Provide long term planning and resource management for the program.
Provide guidance and training as needed to Project Management resources.
Facilitate program level status meetings.
Provide growth and business development opportunities to BC Forward, internal and external to the primary client.
Assisting business units with creating an efficient and effective PMO structure.

Confidential

Eli Lilly - Senior Project Manager

Provide team member training in Confidential project methodology ProChain .
Developed Excel based team utilization tool across multiple projects.
Enhanced PMO utilization reporting and PMO level project reporting for senior management.
Facilitate program level status meetings.
Facilitate effective use of local, distributed and off-shore resources.
Projects covering.
Federal Corporate Integrity Agreement CIA reporting.
State/Federal/EFPIA Heath Care Provider HCP transparency reporting.
Transparency reporting related audits.
Transparency reporting related Six Sigma improvement.
Data migration project from various HR systems into a single multi-vendor solution.
Project Management As A Service PMAAS PMO tool development.

Confidential

Senior Business Analyst/Project Manager

Served as main point of contact for several large federal government customers TSA, FAMS, FBI .
Designed and managed the implementation of an in-house time recording system.
Reduced month closing effort to no longer include significant accounting staff overtime.
Implemented several SSRS reports for new business intelligence and process insight.
Provided 2nd tier tech- and data support to end clients.
Assisted clients with understanding and translation of business needs into technical and system requirements.
Identified other/new opportunities with clients.
Coordinated internal project management, planning of workload distribution and time-lines.
Performed requirements gathering and expectation management
Managed the full SDLC of the product from a Business Analysis/PM standpoint.
Responsible for Requirements- and Design documentation, Use Cases and user manuals.
Key player in the delivery of a 2.3M revenue project with another 389K in approved change requests.

Confidential

Development Team Leader

Served as Development Team Leader and Lead Developer.
Performed office management as well as company advertising design
Facilitated requirements gathering and feasibility assessments with clients.
Managed expectations from a technical/development standpoint.
Responsible for maintenance of the development- and production web-servers co-hosted .
Technical resource for mass-email marketing system.
Developed and maintained website-in-a-box product and custom websites as well as web based applications for both for-profit and not-for-profit organizations.
Responsible for design and creation of marketing materials for selected clients.

Confidential

Web Development Consultant

Web Developer Development Lead
Responsible for designing, developing web based solutions.
Technical Resource for D Html/ColdFusion related issues.
Responsible for managing client expectations and technical project scope, review of Use Cases and technical documentation.
System administrator for the development lab.

Confidential

Hardware Specialist/Web Developer