Summary

• IT Project Life Cycle Process Improvements Workflow Management Relationship Building Global Market Entry
• Strategic Visioning Six Sigma Master Black Belt Program Development Client Service Communications Program and Project Management Leadership United States Air Force Veteran
• Highly analytical, business-minded Global Management Executive with 20 years of experience guiding organizations large and small through periods of accelerated growth. Strategic change agent continually focused on identifying and overhauling inadequate processes and network systems to drive profitability, productivity and efficiency. Extensive international experience enhancing information technology projects across Department of Defense, US Army, Marine Corps and international governments. Proven leader of multidisciplinary teams and 53M P L against aggressive cost, time and quality requirements.
• Outstanding relationship builder, skilled at motivating culturally diverse teams and partnering with business leaders to achieve a common goal.
• Consistently bring practical yet imaginative approaches to leading and managing technical teams, service delivery, workflow management and process improvement.
• Expertise in full cycle project planning, development and execution proficient in formulating a strategic vision and providing tactical implementation.

Certifications

• PMP, Project Management Professional
• CIPM, Certified International Project Manager
• CKM, Certified Knowledge Manager
• CISSP, Certified Information Systems Security Professional
• CSM, Certified Scrum Master-Agile
• ITIL, Information Technology Infrastructure Library v3 Foundations
• Six Sigma Master Black Belt, Black Belt, Green Belt
• Network , A , i-Net

Professional Experience

Confidential

PMO Director

Principal architect and visionary for commodity trading and brokerage firm focusing on business transactions in copper ore, iron ore, coal, metals and petroleum derivatives. Follow self-created project processes to seamlessly execute each trade and peripheral logistics. Instruct team of brokers in project management methodologies and how to best apply them to enhance skills across business acumen, communications and client-facing.

Key Achievements

Designed and wrote all business processes, ethics, human resources and project development documents

Developed a PMO Program Management Office to coordinate all trades as logical and methodical project management functions.

Professional Experience Continued

JNCC-A

Program Manager Joint NETOPS Control Center , Tribalco Prime Contractor

Program Manager Joint NETOPS Control Center , Trace Systems sub to SAIC

Directed 43M Program in achieving interoperability of classified and non-classified network systems on and off battlefield among US, Allied, and Coalition forces. Supported United States Central Command efforts to improve effectiveness and interoperability of telecommunications processes. Collaborated closely with operations teams led by US Military personnel. Assisted in design, development, repair, and maintenance of all hardware, software, systems, and networks on U.S. and NATO bases throughout Afghanistan.

Key Achievements

• Seamlessly managed team of 102 project members and three sub-contracting company contracts
• Investigated network security issues and breaches throughout Afghanistan military networks and assisted in developing resolutions.
• Prepared Monthly Performance and Progress Report for senior U.S. Army officers encompassing overall program and sub-tasks.
• Provided monthly briefing to program COR highlighting previous month's program tasks, upcoming task efforts and theater of operation concerns.
• Developed Program Management Plan PMP for senior U.S. Army officers and the COR.
• Updated the PMP based on feedback and additional areas of concern.
• Our security team Information Assurance, Security Engineers, Blue Coat Team constantly monitored our classified and non-classified networks for threats and any possible security breaches.
• Mandated annual network security training for all contracting personnel assigned to program 102 contractors assigned to program .
• Provided guidance to update and increase our program's security policies based on recommendations from the Department of Defense. This was based on new threats and areas of concern to theater commanders.
• Managed HBSS, network engineering, firewall, network security, bluecoat proxy, change management, active directory, share point development, risk management, issue management, voice, satellite, VM Ware, data storage and information security teams.

Confidential

Founder

Authority over multiple concurrent local and international projects in Afghanistan. Established ongoing programs and projects from inception and aligned with development and growth objectives. Sourced and secured international business opportunities through relentless networking and client outreach.

Key Achievements

• Awarded contract to design new Afghan Information Technology Park in Kabul, Afghanistan
• Developed on-site fuel delivery program for international firms and U.S. Dept. of Defense locations
• Developed risk management solutions for both a petroleum company and technology firm in Kabul, Afghanistan.
• Developed a PMO Project Management Office for a local Afghan owned company. This included training in Project Management methodologies, network security, Western contracting practices and Western management philosophies.
• Selected as member of 15-person ICT Information Communications and Technology Model for Security Sector project team for U.S. Department of Defense
• Provided Building ICT Partner Capacity Blueprint for Department of Defense Stability Operations
• Supported development of model informing ICT Community and the Joint Staff JS Command, Control, Communications Computer Systems Directorate J-6 on the best practices and lessons identified
• Policy has been accepted as doctrine by the United States Department of Defense

Confidential

Senior Manager / Specialist Leader Senior ICT Advisor to Iraq Ministry of Defense

Directed Department of Defense and government projects in Iraq spanning ITIL implementations, information technology infrastructure improvement projects and information technology governance. Formed Iraq Industry Advisory Council to promote and advance use of private sector to build out Iraqi infrastructure for information technology and telecom projects.

Key Achievements

• Grew Advisory Council participation from 4 to 100 , including Government of Iraq ministerial representatives, C-level executives Iraq, Dubai, Kuwait , and Coalition military senior leadership LtGen and BGen Flag Rank
• Recovered 200K in lost assets by implementing Ministry of Defense IT audit and accountability program
• Developed Project Plan for the Iraqi Ministry of Defense for implantation of Project Management Principles based on Project Management Institute and Six Sigma for all of their technology programs throughout Iraq.
• Earned numerous awards for exemplary performance, including:
• Outstanding Dedication and Support for Ministry of Defense infrastructure projects and programs from CIO of Ministry of Defense
• Named Civilian of the Month for November 2009 presented by Rear Admiral David Simpson
• Received award from Deputy General of Communications DGOC of Ministry of Defense for Loyalty, Dedication and Support for DGOC technology programs and projects
• Professional Achievement in the Superior Performance of My Duties as Sr. ICT Information Communications and Technology advisor supporting the DISA Defense Information Systems Agency in Iraq

Confidential

Senior Manager

Forged and cultivated relationships with Afghan ministry officials, leading to a cross-cultural working group that advanced numerous USAID United States Agency for International Development information technology initiatives. Guided teams of 18 local employees visiting 47 Afghan ministries to identify technology training and assessment needs for all government employees.

Key Achievements

• Converted desktop support project that was six months behind schedule and without project plan into on-time success
• Raised productivity 30 by developing project management training program and implementing PMO procedures for 17 various in-country projects for ministry desktop support, network engineering, fiber optic design
• Designed project security processes to safeguard personnel data
• Developed Project Management Plan for the local ministries implementation of the personnel database.
• Spearheaded delivery and creation of country's first online personnel database created in three languages with Microsoft SQL, the first use of SQL in Afghan Ministries with 300,000 Afghan civil servants serviced
• Authored the Information Technology Service Catalog for the ALTESS Acquisition, Logistics and Technology Enterprise Systems and Services Program U.S. Army in Radford, Virginia

Professional Experience Continued

Confidential

Program, Project, Service Delivery Manger Consultant

Managed high-level technical projects, including US Army CASCOM Sustainment Portal initiative to increase user satisfaction and interoperability with other Army network systems and consolidation of Marine Corps multi-location information technology server operations.

Key Achievements

• Delivered redesigned U.S. Army portal four months ahead of schedule and 20 under budget, meeting all client expectations
• Developed SLAs Service Level Agreements and OLAs Operational Level Agreements for Marine Corps customers for new data center.
• Consolidation Marine Corps Server project saved 25M over four years

Confidential

Project Manager

Directed reconfiguration and realignment of network systems used by Marine Corps based in Okinawa, Japan. Oversaw 30 IT personnel supporting 11,000 users at six military bases. Worked closely with base commanders and vendors to achieve strategic results. Managed network engineering, information assurance, helpdesk, server farm and on-site assistance teams.

Key Achievements

• Investigated and recouped 1MM in overdue purchase orders
• Created island-wide service desk and hired/trained staff to provide 24/7 support. This included 10,000 customers as well as shipboard personnel support.
• Created employee training program for Dell, Microsoft, Cisco and CompTIA certification exams. Over 115 various certifications achieved by the associates in a one year period.
• Developed a new and improved on line Dell support operation in conjunction with Dell. This decreased technician call time by 80 and increased equipment shipment times by 70 .
• Slashed trouble tickets by 75 and boosted customer satisfaction by 85 via procedural improvements
• Authored project documents to include Network Support Operating Procedures, Sexual Harassment Training and Project Ethics Training.
• Managed a network system migration for over 10,000 network customers.

Early Career

• Spectrasite Communications, Senior Network Engineer/Project Manager CCNP-Cisco Certified Network Professional, CCDP-Cisco Certified Design Professional -Managed 65 remote corporate sites. This included network support, troubleshooting issues to resolution and turning up new network circuits in conjunction with service providers.
• DIGICON, Network Engineer/Project Manager CCNA-Cisco Certified Network Associate, CCDA-Cisco Certified Design Associate -Part of a team that designed new network for the Air National Guard. Designed new network for each base and then performed installation and configuration of routers, switches and other related networking equipment.
• Cisco Systems, Training Project Manager Consultant CCNA, CCDA -Taught Cisco Certified Networking Associate and Design Associate certification courses.
• United States Air Force, Munitions Systems Specialist, honorable discharge
• Technical Acumen
• Languages: Visual Basic, C
• Databases: Access, SQL
• Platforms: Windows
• Software: MS Project, MS Office Suite, MS Project, Visio, Lotus, Cisco IOS, Share Point
• Development
• Post-Graduate Leadership Essentials Certificate Program, Harvard University
• Post-Graduate Management Essentials Certificate Program, Harvard University
• Post-Graduate Financial Management Certificate Program, Cornell University
• Post-Graduate Executive Leadership Certificate Program, Cornell University
• Iraq Senior Advisor Training Program, Multi-National Security Training Command-Iraq