SUMMARY

To obtain a position within the marketing/finance field that will enable me to develop and grow through hard work while implementing my team player values & notable communication skills

EDUCATION

Bachelor of Science and Business Administration with a major in Marketing
Studied Business Administration

EXPERIENCE

Confidential, (April - August 2011)
Government and Schools Specialist

• Maintained current accounts that were established prior to my arrival by providing excellent customer service while growing the business relationship
• Performed Floor demos to show how our product was superior to the one they were currently using
• Showed the customers actually how our product work by doing a table top demo while providing the benefits and advantages
• Answered any questions that clients or potential clients had in regards to floor care, green sealed certified products, hand hygiene programs, chemical ingredients and how to use them.
• Fulfilled the role of a sales consultant to help customers save money any area whether it be paper products, chemicals, floor finish & stripper
• Developed strong and enduring business relationships in extremely short amount of time that lead to increased trust and more opportunities for business
• Executed daily sales calls which involved setting at least 2 appointments a day while making cold calls for new business
• Operated a large sales territory by making cell phone calls and visiting all of the accounts that ranged from South Charlotte all the way to Cheraw, South Carolina

Confidential, (2009-2010) Greensboro, NC
Credit Manager

• Trained and progressed new employees to the changing work environment
• Established and sustained strong customer relationships through extensive outbound calling
• Provided recommendations to employees & management about a deal being foreseeable based upon customers assets compared to their liabilities
• Evaluated all facets of loans including strengths and weaknesses for customer, closing costs, rates, compliance, balances, and insurance.
• Held accountable for ensuring that loans were processed efficiently from start to finish which consisted of taking an accurate application, supporting underwriting, and investigating the appraisal
• In control of analyzing and fulfilling income verification, asset allocation, and tax returns
• Ensured customer that my role was to put them in a better financial position and find strategies to eliminate debt

Personal Banker

• Became an effective listener when speaking with customers to better understand their needs
• Exceeded customers expectations about customer service by addressing present issues along with future ones
• Executed versatile sales strategies and showed employees other strategies if one was not working
• Formed and supported enduring customer relationships by analyzing the customer's needs and providing the best feedback
• Dropped in on local businesses to provide advice to save them money and make their organization run smarter rather than harder
• Inspected accounts that were over withdrawing and put in steps to prevent any negative outcomes
• Adopted all aspects and knowledge of retail banking including mortgages, partner referrals, secured and unsecured loans, and insurance
• Gained customer loyalty and trust by meeting their financial needs

Confidential, (2002-2009) Greensboro, NC
Mechanic Assistant & Store Manager

• Assisted customers with automobile maintenance
• Gained an understanding of the core components of running a successful business
• Started from the bottom and worked my way to a several pay increases to finally a management position
• Juggled high school, college summer classes, 40 plus hours a week, and training for lacrosse

Confidential, (2008 - 2009) Boone, NC
Student Employee

• Assisted and attended events as well as accommodated various guest, such as board members, wedding parties, and distinguished donors
• Learned to communicate effectively with guests of all ages and effectively train new employees
• Designed, prepared, and set up for events while managing an academic schedule

LEADERSHIP

Confidential, (2007-2008) Boone, NC
Commander

• Presented monthly reports to National Sigma Nu Headquarters
• Promoted positive public relations among the school and the organization
• Communicated with alumni by organizing a social group and sending an informational monthly newsletter

Confidential, Men's Lacrosse (2004-2006)
Banner Elk, NC

• Served as a varsity member for the men's team while learning to incorporate the knowledge and skills I have learned from being a team member to future goals
• Appreciated the value of sportsmanship, discipline, commitment and leadership on the field and in the classroom
• Developed meaningful and lasting relationships, learned to understand personal character, integrity, and teamwork

American Marketing Association Boone, NC

• Attended monthly meetings where speakers from companies or with experiences would enlighten us with information about new marketing developments
• Assisted the AMA philanthropy event which raised money for The Make-A- Wish Foundation