OBJECTIVE

Seeking an opportunity to be a team contributor with a quality-minded organization that will benefit from my many years of industry experience and problem solving in highly complex, multi-vendor, networked system environments.

SOFTWARE EXPERIENCE

Operating Systems: Red Hat Linux, MS Windows, Citrix, VMWare, UNIX, Solaris, BSD, HP-UX, IBM AIX VMS

Programming: C, C , SQL, PERL, UNIX Shells, BASIC, Pascal, LISP, MUMPS, FORTRAN, Assembler, PHP, SQL.

Database Platforms: Oracle, DB2, MS SQL, MySQL, PostgreSQL, Sybase, Informix, Access-VB, Universe and others.

Networking: LAN, WAN, SAN, Internet and Cloud networking with routers, switches, gateways, firewalls, load balancers, security devices, programs protocols like: TCP/IP, FTP, SSH, NFS, NIS, DNS, IPX/SPX, SMTP, Sendmail, RAS, NACS, Snort, IDS, IPS, PGP, IP Filtering using Cisco, F5, Juniper, Checkpoint, IBM, Alteon others.

Storage Tape: EMC, IBM, Hitachi, StorageTek, Sun, HP NetApp SAN, NAS, VTL, EDL, tape and vaulting.

Backup DR: EMC Avamar, Networker, DataDomain, IBM TSM, NetBackup, CommVault Recover Point

Security Compliance: Webtrends, Tripwire, Snort, IDS, AppScan, SecurityMetrics, forensics evidence procedures.

Enterprise Applications: Maximo, OpenView, Service Desk, Maximo, Tivoli, Perigrine, Peoplesoft, SAP others.

Web eCommerce: Websphere, BEA Weblogic, Broadvision, LAMP, Sun, Netscape, Microsoft more.

HARDWARE EXPERIENCE

Midrange: HP, Sun, Oracle, Dell, IBM, NCR, AT T, DEC, DG, SGI servers workstations.

PC and Mac: Systems from Dell, Apple, IBM, HP, Compaq, Toshiba, Intel, and numerous other vendors.

Mini and Mainframe: NCR, Control Data, DEC VAX, IBM, Honeywell, Unisys and more.

Networking: LAN, WAN, SAN, NAS, DAS, VPN, Internet and Intranet networks featuring Ethernet, Token-Ring, Token-Bus, Fiber, ATM and Wireless solutions with Cisco, Nokia, Checkpoint, Juniper, EMC, F5, 3COM, Brocade, Alteon, Motorola, HP, Penril, DEC, IBM, Web Defend, Symantec AS/AV, Bay, Shiva, and other hubs, bridges, routers, NIUs, terminal servers, gateways, load balancers, VPNs, IDS, IPS devices for distributed enterprise environments.

Storage and Backup: EMC Avamar, Celerra, VNX/e, VNX, VMAX, DMX, Clariion, Data Domain, VTL, IBM XIV, IBM Tape Storage Libraries, Sun StorEdge, StorageTek, Hitachi SAN, LSI Logic, NetApp, Cisco Brocade switches.

VENDOR TRAINING, SKILLS, ACCREDIDATIONS CERTIFICATIONS

ROBERT MERDIAN - EMPLOYMENT HISTORY

Director Consulting

Confidential

Responsibilities: Spearhead new company initiatives around backup recovery services BRS, primary special purpose storage, replication, disaster recovery and business continuity. Obtain maintain numerous certifications to reach desired reseller levels.

Accomplishments: Personally obtained numerous EMC, IBM HP Accreditations and Certifications, mentored others, shadowed and performed deployments, maintenance, professional services with EMC, IBM HP products across a wide variety of clients and configurations. Within the first year of the program we grew the company from 10M to 38M directly related to our storage business.

We achieved our BRS certifications and grew our vendor client relationships. We subsequently obtained the Consolidate level certification and were pursuing our Advanced Consolidate status with EMC as well as being a regional focus partner. Primary focus products were EMC Data Protection Suite including Avamar, Networker, SourceOne Archiving, Data Protection Advisor, Recover Point, Data Domain DD Boost, VNX/e, VNX, VNX2, Symmetrix VMAX , VPLEX, Isilon others. We supported solutions and provided services for MS Windows, Red Hat Linux VMWare systems including architecture, design, administration, support migrations.

Confidential

Senior Storage Specialist

Responsibilities: Design, develop and execute large scale storage solutions for Linux, Solaris and VMWare infrastructures. Provided tier 3 services across a global enterprise infrastructure utilizing leading products from MS, Red Hat, EMC, IBM and Sun to design integrate storage, backup, recovery, replication, high availability and disaster recovery across diverse business units, projects and environments.

Accomplishments: Collaborated on storage architectures, developed, operated maintained systems, mentored and trained US and global team members, performed highly complex migrations, automated operations monitoring for Solaris, VMWare, EMC Data Domain, Avamar, Networker, Celerra, VMAX others to insure compliant operations data handling. Implemented supported complex SAN, NAS, storage infrastructure, Implemented and adhered to all ITIL v3 standards, coordinated complex efforts between project management, business management, change management, architecture and technical operations teams.

Confidential

Senior IT Specialist

Responsibilities: Analyze, support, direct, deploy, implement and monitor core infrastructure services like backup, recovery, business continuity, disaster recovery and replication in highly regulated and complex environments for major global IBM customers.

Accomplishments: Project managed, migrated and transitioned existing and new IBM customers into the Dubuque Global Delivery Center LEAN environment, managing and achieving on all SLAs, SLOs, key measures and other contract deliverables within highly complex and regulated industries. Successfully provided core infrastructure services as a senior analyst and BUR team member with focus on Solaris, Linux, Citrix and VMWare system environments. Effectively managed problem resolution and changes coordinating global resources from networking, infrastructure, operating systems, storage area networking, database management and other disciplines required for successful customer deployments and quality objectives.

Confidential

Senior Storage Engineer.

Responsibilities: Design, develop and execute large scale storage solutions across a global enterprise infrastructure utilizing leading products from Dell, EMC, VMWare, IBM and Sun to provide virtual physical infrastructures, storage, backup, recovery, replication, high availability and disaster recovery across diverse business units and environments including SOX, PCI, PII other regulatory data.

Accomplishments: Collaborated on storage architectures, developed, operated maintained systems, mentored and trained US and global team members, performed highly complex migrations, automated operations monitoring, plus insured compliant data handling. Primary systems implemented were mid-range open systems including Solaris, AIX VMWare in highly virtualized environments with thousands of clients in complex infrastructures. Implemented and adhered to all ITIL v3 standards, coordinated complex efforts between project management, business management, change management, architecture and technical operations teams.

Confidential

Director Technical Operations

Responsibilities: Plan, develop, implement and manage significant infrastructure and development projects at our primary

Washington DC data center and at remote state facilities. While still engaged as technical escalation for research, development and strategic initiatives, my primary responsibilities included: managing system administrators, database administrators, developers and other technical resources deploying critical eGovernment systems for roughly half of the states in the United States. These teams often included direct reports, indirect reports, partners, consultants and vendors comprising teams from 5 people to 35 people. In addition, I was a key

technology focal on the NIC Security Council, chaired the Data Center Advisory Committee and lead our PCI SOX remediation teams

through a Cybertrust security certification and compliance program. Provide 24 x 7 support services in a highly available

environment including architecture, networking, security, development, deployment, testing and quality assurance.

Accomplishments: Successfully led infrastructure, development, database, networking security teams with upwards of 5 to 25 employees, contractors, consultants and 3rd party vendors to provide excellent services, major software development projects, dramatic architecture and infrastructure enhancements, as well as significant security and compliance initiatives. Roughly tripled the amount of states hosted into our central data center by rearchitecting and building an enterprise data center, with virtual tape, real-time replication, warm disaster recovery site, HA cluster technology, virtual machine technologies and integration of Solaris, Linux and Microsoft platforms. Implemented VMWare and Solaris virtualization in a large data center environments as well as enterprise remote offices. Maintained positive change control and PCI/SOX compliance procedures, attained Cybertrust security certification, increased our merchant processing status to payment gateway plus directed the development and deployment of a dedicated and separate financial and transaction processing infrastructure with highly available applications and database architectures. Effectively managed 3 million budgets, strategic decision making with executive team, relationship management, partners, vendors, employees, security, legal and executive management teams. Frequently provided key services and communications to help bridge gaps and balance alternative between technical, business, legal and compliance, accounting, audit and management teams. Performed HR responsibilities for direct and indirect reports, as well as peer reviews, training, mentoring and staff development plans for large technical teams.