BACKGROUND SUMMARY

• Thirty-two years of successful experience in management of Corporate Headquarters / Manufacturing / Research Development / Lease Space /Tennant Occupied buildings providing outstanding customer service by directing leading, developing, coaching, motivating mentoring and recognizing employees in the property/facility, housekeeping and industrial cleaning business. Focusing on employees, facilities management processes, facilities planning and environmental health and safety functions that ensure a safe, cost effective productive execution and growth of the business plan.
• In addition, experience in Program management, Launching and Transitioning projects Resource planning, Risk/issue mgt., Financial mgt., Implantation planning and Scope management. Managing planned maintenance building and equipment CMMS MAXIMO, Metasys 360 Facility , asset management, energy management, fleet management, construction of buildings and building systems I.e. fire, life safety, emergency preparedness, security, HVAC, IT, Plumbing, Electrical, Voice/data, Fleet management, Space planning, Energy conservation, Power house - Chillers, Boilers Compressors, Critical facilities data centers, Waste water treatment, Underground storage tanks, Asbestos remediation and Environmental management . A leader of implementing lean savings, 5-S, Root Cause analyst's, Waste elimination and Preventive maintenance for zero-breakdown productivity and reduced mean time to repair.

PROFESSIONAL EXPERIENCE

Confidential

Senior Program/Facility Director

• Managing multi-commercial, campus, administration/industrial/research engineering/manufacturing facility support and along with skilled unskilled trades. Consisting of ten million square feet of commercial, production, labs, conference/class/training, grounds parking facilities i.e. Ford Motor Kansas City Assembly. Responsible for Housekeeping and industrial cleaning of multi sites throughout the United States. This role includes providing overall management of assigned projects, Team Building, Facilitation and Problem solving including establishing objectives, procedures and performance standards planning and executing timely, profitable performance of the work hiring directing personnel maintaining communication with the client and ensuring all aspects of the contract are adhered.
• Preparing Service Level Agreement SLA's and managing annual expenses, capital budgets and perform contract negotiations with suppliers/vendors i.e. Janitorial/Housekeeping, Electrical, Plumbing, HVAC Landscaping to assure excellence in their respective areas.
• Expert in launching, managing, troubling shooting properties .I.e. Visteon Village Romulus MI, Ford Motor Kansas City Dearborn Engineering Center including R D campus, office, commercial, Industrial and manufacturing/production centers
• Select, train/coach staffing and provide employee development recommendations
• Established CMMS MAXIMO, SAP, Metasys 360 Facility Maintenance technology and tracking systems in all locations.
• Parking Garage / lot maintenance Structural Maintenance, Operational, Aesthetics, Repaving, Grading, Concrete stops, Striping, Snow removal, Crocks and drains

Confidential

O M Director of Operations

• Responsible for managing Johnson Control's South-Eastern Michigan Properties, campuses, headquarters and production plants - including housekeeping, industrial cleaning Injection machines parking facilities and grounds. Lead a newly formed program called Facility Service Initiative FSI where the Control Group is to assume responsibility for the facilities at the Automotive Group plant sites, allowing the Automotive Group plant personnel the privilege to focus upon their core competency of supplying automotive components.
• Developed staffing plans, maintenance plans and budgets for starting up FM agreements at new manufacturing sites.
• Introduced and promoted FSI to customer management
• Responsible for financial performance of the department set operational and financial goals and develop capital and expense budgets
• Reduced budgets by 21 over 4 years by developing and implementing Service Level Agreements and maintenance tracking.
• Develop audit, proposal, planning, risk/issue mgt., transition reporting and management program for multi-facility management contracts
• Prepare and submit monthly facility evaluation executive reports regarding the condition of staffing, buildings, grounds and related equipment.
• Negotiate and manage sub-contractor agreements i.e. Landscaping, Parking garage/lot, Janitorial, Electrical, Plumbing, Roofing to assure excellence in their respective areas.
• Participated in hiring process of Site Operations Supervisors direct reports
• Provide staffing and employee development recommendations

Confidential

O M Director of Operations

• Managed Lear Corporation Detroit-Metro Properties, campuses, warehouses and headquarters totaling in excess of six million square feet. Position consisted in leading, managing, motivating and recognizing the activities of 52 specialized professionals-supporting team members with a flexible problem-solving attitude. Manage annual expenses and capital budgets. Perform contract negations with multiple sub-contractors, suppliers and vendors.
• Reduced operation costs 20 by implementation of a computer-based preventative maintenance system handling 25,000 pieces of facility operations equipment.
• Reduced supplier / vendor costs 10 by establishing bi-yearly performance evaluations
• Reduced furniture and employee moving costs 30 by establishing office seating standards and implementing an internet based service request process.
• Increased account 20 in developing a new executive service and energy management team
• Improved customer satisfaction 37 by implementation of a corporate wide Customer Call Center Reducing the average service response time from 27 to 5 minutes Implementation of CMMS 360 Facility tracking program
• Perform monthly property inspections and developing an employee satisfaction survey.
• Reduced waste, shipping and receiving costs 25 by updating and revising the mail tracking and delivery system and connecting trash compactor to cell dialer
• Reduced electricity and natural gas cost 250.000.00 for one division by developing and implementing energy cost savings initiative program tracking peak vs. off time hours

Confidential

Property Manager

• Managed a ten person Facility Support staff and UAW skilled and unskilled trades, consisting of five million square feet of Hi-rise office, 100,000 square feet of retail space, parking garage facilities and 3200 assisted living retirement apartment/condo units. Managed annual expense, capital budgets and perform contract negotiations with suppliers / vendors.
• Increased site management operations revenues by 10 in six-month period by developing and implementing service level agreements with each division.
• Reduced energy usage by 20 through consolidation and operational improvements.
• Achieved a 15 increase in personnel productivity and a 20 improvement in the quality of housekeeping services through the development and implementation of a quality improvement program consisting of supervisor and employee training and customer urgency.
• Leader in achieving ISO 9000 quality certification by the implementation of programs and training that supported compliance.
• Developed and managed corporate-wide space planning process I.e. furniture and seating standards
• Developed and implemented Intranet-based roof management, employee moves and furniture request processes.

Confidential

Project Manager

• Managing projects through the use of tools and templates for: resource planning, risk/issue mgt., financial mgt., implantation planning and scope mgt. Supervised a staff of 12 customer service representatives. Developed and coordinated projects, tenant and facility improvements / repairs from conception through completion including but not limited to medical, professional, construction and municipal organizations. Developed and established cost estimates, performance curves, project timing and projected variances, managed annual expenses, capital budgets and performed contract negotiations with suppliers / vendors. Administered health, safety and environmental protection assurance programs.
• Directed development and construction of several engineering technology buildings featuring CAD stations, testing fabrication and vehicle tear down facilities.
• Constructed a 70,000 square foot addition to meet the joint venture requirements within five months and 11 under budget.
• Assessed and developed a roof management program to cost effectively and proactively respond to dynamic roof conditions in timely bases.
• Lead design team in building out the Engineering Computer center, a 100,00 square foot facility that contained 400 computer professionals and most of Ford Motor mainframe technical computing capability.

Confidential

Financial Analyst

• Leader in a major operational cost reduction and outsourcing efforts. Identified sources of recurring facility maintenance issues and implemented both short and long term solutions. Evaluated corporate fire and safety reports and initiated corrective actions. Initiated total productive maintenance TPM practices into Ford Motor UAW culture. Centralized manufacturing equipment spare part storage, reducing inventories capital while increasing part diversity / availability. Directed deployment of computerized maintenance management system establishing standardized preventative maintenance procedures. Established frequencies and measures to monitor performance resulting in 100.000 annual cost savings.
• Identify annual cost savings of 500.000 dollars achievable through the merger of the Emission Testing and Development organization with the Emission Certification activity.

Confidential

Engineering Technologist

Fabricated special hardware for the auto/oil program conducted diesel and gasoline emission analysis, catalyst aging, engine and component durability testing designed and implemented employee health and safety training programs directed and conducted environmental survey programs reviewed and analyzed all federal, state and municipal environmental control regulations: measuring air, water and noise pollutants monitored and reviewed government enforcement agency evaluations of corporate compliance efforts developed and implemented training in team building and problem solving led a problem solving team that reduced emissions void testing, improved operating efficiencies and developed solutions for recurring facilities maintenances issues and developed procedures and recommendations to protect employee health and safety. Promoted to Engineering Technologist A, supervising a team of 7 test technicians 50000 Certification - Evap shed, Heat Build, Vehicle Build Garage, and Vehicle Fueling Soak Areas.