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Front Desk Coordinator Resume

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Redericksburg, VA

Qualification Summary

Confidential has over 20 years of experience as an Office Assistant, Financial Administrator, Front Office Coordinator and office receptionist.  Employment has also included work as Library/teacher aid and part-time substitute teacher. The emphasis of her work experience is mostly in the Medical and Dental Field, both private office and Hospital environment. . Past employment organizations include MediCorp (Mary Washington Hospital Systems), Magnetic Resonance Imaging of Woodbridge Virginia, Associates of Gastroenterology, Coleman Eye Associates, Woodbridge Dental & Cosmetics, Stafford County, Virginia School System Specific areas of expertise include phone etiquette, greeting/corresponding with patients and or customers, Insurance billing, patient financial planning, scheduling, book-keeping, compiling records and record keeping along with filing,  knowledge of medical/dental terminology, interpretation of Physician and Dentist orders,  pharmacy orders, computer skills and associated software. In addition, knowledge of all office related equipment and the ability to communicate and work well with others.

Relevant Experience

Office Assistant -2004 to 2007 – Confidential, Fredericksburg, Va. Greet patients, scheduling of appointments, explanation of therapy procedures and studies. Verification of physician orders, Payment collections, insurance verification, completion of patient charts. Knowledge of all office related equipment, to include credit card/debit machines, computers and related software.

Front Desk Coordinator – Confidential–Woodbridge, Va. 22191 – Scheduling patient office visits and exams, collection of payments (including insurance verification and co-payments), filing reports, mailing reports to attending physicians, screening patients for individual exams and surgery procedures, calling prescriptions, coordinating physicians schedule, filing and reception duties.

Financial Administrator – Confidential–Woodbridge, Va. 22193 - Dentrix Dental Software System. Insurance billing. Patient accounts, patient financial arrangements, patient coordination and dental work-up plans, verifying medical prescriptions, front desk reception duties, filing reports, mailing X-Rays, bank deposits and maintaining a liaison between office and other referring Dentist.

Receptionist/Scheduler, Confidential– Fredericksburg, Va. Duties: Answer phones, scheduling of patients and their corresponding treatment plans, Verify and call prescriptions, filing, mailing reports, record keeping/patient charts, insurance verification along with collections and co-payments. Tracking and verification of Doctors Schedules.

Library and Teacher Aide, Part-time Substitute Teacher – Confidential– Hartwood and Ferry Farm Elementary Schools – Book inventory control, filing, maintain an orderly library, ordering of books, teachings aids, appropriate reading material, conducted reading groups, story telling, work with students regarding study material/word projects and book fairs.

Related Studies/Training Seminars/Awards

Confidential College 
Introduction to Information Systems

Confidential Institute

Confidential – Associate of the Quarter Award
Special Honors Certificate


Confidential- Associate of the Quarter Award
Special Honors Certificate

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