Files Manager Resume
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Objective:
To obtain a full-time Clerical position,that will allow me to use my skills,
Skill Highlights:
- Data entry (production)
- Filing by Protocol numbers
- Customer service
- Excellent communication skills
- Multitasking
- Type 45 WPM
- 10-key proficient
- Bowe Bell & Howell 3600 Scanner
- Familiar with SAP system
PROFESSIONAL EXPERIENCE:
Confidential, Wallingford, CT 2010-present
Study Files Management/File and Archiving Clerk
- Support clinical trial project by sorting documents according to protocol sites.
- Organize and maintain file system.
- Scan documents into the ESF docbase, using Input Accel software runs.
- Pickup Mail, distribute according to department.
- Assist staff in day to day office function to ensure efficiency.
Confidential,Rocky Hill, CT 2008-2009
Loan and Loss Mitigation Collector
- Responsible for collection of outstanding and past due auto loan accounts.
- Set up payment plans for customers with hardship circumstances.
- Comply with consumer collections process and operations.
- Able to analyze, negotiate, and make independent decisions.
Confidential, Rocky Hill, CT 2007-2008
Document Preparation Associate 1
- Assure preparation and availability of all required documents.
- Proofread client documents to ensure accuracy.
- Apply and maintain knowledge of State requirements for various forms.
- Train new hires in all office systems and databases while keeping abreast of new applications that increase efficiency and productivity for management and clients.
Confidential,New Britain, CT 2007-2008
Data Entry Clerk
- Verify ATM applications to ensure proper submission.
- Alpha and numeric data entry (production based).
- Review documents for accuracy.
- Fax applications to bank branch for signature and changes.
- Fax and copy documents as needed.
- Identify and report unusual situations affecting productivity, quality and effectiveness of data flow to team leader.
Confidential,Berlin, CT 2005-2006
Scale Operator
- Ensure that trucks are properly positioned on inbound/outbound scales for accurate weights (over 50 vehicles daily).
- Verify driver’s paperwork to ensure accuracy.
- Communicate with yard operation personnel to coordinate load destination and handling of material.
- Assure adherence to interstate regulations.
- Sort and collate daily tickets.
- Assist in Clerical and Data-entry as needed.
- Demonstrate ability to perform in fast pace environment.
Confidential,Norcross, GA 2003-2005
Customer Service Representative
- Answer multi phone lines.
- Handle customers effectively by identifying needs, resolve problems.
- Dispatch technicians when required.
- Data-entry.
EDUCATION:
Diploma: Confidential School Adult Education Hartford, CT.
ACCOMPLISHMENTS:
- Excelled within deadline-intensive environment, ensuring accurate and on time completion of all projects at Bristol Myers Squibb Pharmaceutical.
- GMAC Key Performance Indicators, ranked within the top 10% percentile among all employees..
- State of Connecticut Certified Scale Operator.