SUMMARY

Information Technology Manager with 18 years of hands-on experience with progressive responsibility in the need analysis, sourcing, purchasing, development, implementation, infrastructure and network architecture of integrated business systems. Team player and leader with solid problem solving skills and business savvy dedicated to successful completion of projects and daily technology operations tasks with entrepreneurial spirit. Maintain reputation for being very dependable and customer service oriented with experience in the Banking, Hospitality and Healthcare industries.

CORE COMPETENCY

• LAN/WAN Management Windows server TCP/IP, DNS, WINS/DHCP Project Management
• IT Infrastructure Vendor and Contract Management
• MS Exchange Windows XP/Vista, UNIX and Novell Security / Norton Antivirus
• MS Office C/BASE 4GL , Paradox, Excel programming ARC Server
• Symantec Antivirus Server Great Plains accounting server Track-It / Help Desk
• PBX/VOIP, Telecom Cisco and 3Com routers and switches HP Dell servers
• Inventory and POS Systems HP Sure Store enterprise backup system Workstations office machines

EMPLOYMENT

Independent Consultant -

• Assist business clients with IT infrastructure, IT purchasing and deployment. Manage multiple projects with competing priority and budget responsibilities. Strong project and people management skills with customer service focus.
• Provide assessment and systems reporting to management. Provide leadership, training and mentoring to client's staff

Confidential

Financial Advisor

Advise clients to accumulate and protect wealth with consultative selling experience and managing client relationships.

Confidential

Technical Services Manager

• Provided pre and post sales technical consulting to sales team act as point of contact between end users and development team. Responsible for translating client needs into software enhancements, managed pre-release testing and delivery of new software releases. Identified risks and took proactive steps to avoid delay in project completion. Assisted company clients with needs analysis, implementation, upgrades and technical support.
• Monitored delivery, implementation and provided senior level support.

Confidential

IT Director/Purchasing Manager

• Led company infrastructure upgrade to state-of-the-art Windows and UNIX database servers and workstations for HQ and 20 satellite offices. Managed vendor relations and monitored vendor/contract performance.
• Developed and managed annual budget and provided quarterly reporting and forecast.
• Defined criteria for evaluation of new vendors defined, negotiated and monitored purchasing and SLA agreements.
• Planed, implemented and monitored redundancy and recovery systems to insure uninterrupted enterprise-wide IT processing and communications and provided technical support. Managed and mentored systems manager and help desk staff. Evaluated and negotiated existing and new contracts annual savings of 110,000.
• Proven strategic, proactive and hands-on entrepreneurial approach to development of IT solutions.

Confidential

Director of IT/Purchasing Manager

• Led the company consolidation of 10 application software packages, and three acquired health care companies.
• Successfully managed the consolidation and integration of systems and personnel.
• Developed and managed annual budget and provided quarterly reporting and forecast.
• Defined criteria for evaluation of new vendors defined, negotiated and monitored purchasing and SLA contracts. Managed software updates, internal/external development and releases of software systems.
• Managed network design and expanded current network infrastructure to achieve business objectives.
• Expertise in Configuration Management, Data Reporting, Project Management and Vendor Management.
• Determined business demands and requirements, researched, negotiated and deployed technology and systems.

Confidential

Technology Infrastructure Director/Purchasing Manager

• International conglomerate with 500 million annual revenue with 10 diversified business lines television, radio, newspapers, banking, travel, hotels and import/export.
• Restructured IT departments for ten subsidiaries and managed software development and support IT team of 20.
• Managed all IT related functions for Business Bank, a savings and loan bank with 36 branches.
• Negotiated purchases and managed deployment and implementation of servers and 300 desktop computers for Business Bank and a TV station under budget and on schedule.
• Managed 2.5M the first year and an average of 1.5M in technology acquisitions per year.
• Expertise in software and hardware deployment, administration, Project Management and training.
• Created and managed a software programming and support IT Department with staff of 10 for the TV station.
• Negotiated contracts, delivery and implementation of 4.0 million of technology for the first 100 digital station. Served as authority for all divisions and clients on Information Technology Strategy issues.
• Managed business and technical partners, to upgrade existing IT equipment determine business demands and implement emerging technologies and business standards.
• Delivered successful proposals to president and negotiated vendor contracts.

Confidential

Director Restaurant Systems

• Analyzed current procedures and user needs, evaluated and select a PC based POS System for 3 divisions.
• Negotiated and managed 3 million technology acquisition project, saving 500,000 from its purchase price. Maintain NCR vendor relations and supervise systems deployment for 247 locations.
• Designed and supervised programming of restaurant POS database using NCR-2760 Maintain software.
• Successfully managed software development life-cycle, configuration management, reporting capabilities and software delivery. Created Field Accounting and Unit Budget systems using Excel/Visual Basic.
• Responsible for development schedule, deployment and installation for 360 client locations. Managed 3 reports and 3 independent consultants. Expertise in collecting and uploading POS data to regional and corporate headquarters. Expertise in Network Architecture, server and POS workstations setup, administration and Project Management. Defined user needs developed and supported POS and field accounting system.

Confidential

Pre-Post Sales Engineer/Manager Information Systems

• Managed operations and technical support for VAR specializing in installation and service of turnkey retail POS systems, Inventory Control and Accounting Systems. Determined client business needs for hardware and software. Designed and developed Freight Distribution System using UNIX/C and C/BASE 4GL .
• Designed and developed Freight Distribution System using UNIX, C and C/BASE 4GL .