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It Analyst Resume Profile

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NY

SUMMARY

4 years of working experience specializing in solution architecture, implementation and customization of various Enterprise Systems Management Tools catering to a wide client base across the globe.

objective

To secure a challenging position where I can contribute my skills as a professional delivering values to technology excellence sincere service.

PROFESSIONAL EXPERIENCE

Organization

Confidential

Designation

IT Analyst

Experience

Confidential

In my current role I am working as tools Consultant with ESM Practice, Primary role is to implement monitoring and automation tools for projects.

Organization

Confidential

Designation

Consultant

Experience

11 months

In my current role I am working as a IT Consultant to automate the command center to maximum possible.

Organization

Confidential

Designation

Systems Analyst

Experience

27 months

In my current role I am working as a Technical Consultant responsible for BMC tools integration of the entire client base of Organization, spread across all the 3 theatres: Asia Pacific, EMEA and North America. Some of the toolsets integrated to BMC are Nagios, Xymon and have hands on implementation experience of BMC Performance manager suite Both agent less and Agent based PATROL , BMC Atrium Orchestrator Implementation and development , BMC Event Manager.

Organization

Confidential

Designation

Technical analyst

Experience

12 months

  • PATROL Agent
  • Console Server
  • RT Server
  • PATROL Knowledge Module for UNIX
  • PATROL Knowledge Module for Event Management
  • PATROL Knowledge Module for Log Management
  • PATROL Central Operator - Web Edition
  • PATROL Central Operator - Win

Role: As technical analyst, we need to look upon the cases of customer and provide service excellence to customer by providing solutions of customer's technical queries by simulating customer's technical problem creating defects and enhancement requests for product where ever required.

Confidential

Role: Involved in Pre-sales requirement Analysis. Developed and Presented the High Level Solution Architecture.

Designation: IT Consultant

TECHNICAL SKILLS

  • BMC Performance Manager Portal
  • BEM,SIM,
  • BMC Performance Manager for Servers Patrol for UNIX and Linux/Windows
  • BMC Atrium Orchestrator
  • XML

Platforms

  • MS Windows Server 2000/2003/2007 MS Windows NT MS Windows 98/XP/2000/ME/Vista
  • UNIX, Linux, Solaris.

SOFT SKILLS

  • International and Multi-National Exposure, working across geographies in multicultural settings.
  • Good exposure to deal with International Customers across geographies.
  • Effective presentation and communication skills.

STRENGTHS

  • Positive minded, practical Result oriented person
  • Quick learning ability try to do things in a better way.
  • Do not give up problems until they are solved.

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