QA Consultant

CONFIDENTIAL

• Coordinate global team of QA Leads, Systems Testers, and Business Testers to implement Human Resource division's port of employee health, welfare, and life benefits programs from PeopleSoft to proprietary vendor web based application
• Coordinate QA Leads, System Testers, and Business Testers to implement Financial division's consolidation of corporate and international reporting needs from Oracle's Hyperion Enterprise products to Hyperion Financial management, Essbase, Smart View, and Dodeca
• Author Master Test Plans, Test Design Specification, Test Summary Report, and Post Implementation Review. Design test scenarios, write test scripts, automate SQL validations, and provide regular status to project team and QA Corporate Services leadership.
• Increase IT capabilities in testing competencies - training on testing tools and techniques, e.g. combinatorial testing, use of NIST-ACTS, and Defect Detection Percentage and Defect Arrival Pattern metrics.

Nationwide Insurance

Consultant, Application Engineering

• Architect software automation roadmap
• Lead a global team focused on automation development and manage automation activities across multiple programs, projects, and product support monthly releases
• Hands-on VBScript coding of libraries and QTP actions, Excel macros, and Windows shell programming
• Author Technical Documents: Project Plans, Work Breakdown Structures, and ARCI matrix, Functional and Non-Functional Requirements, Configuration Management Plan, Software Design Document, Master Test Plans, Test Design Specification, Test Summary Report, Implementation Plans, and Post Implementation Review
• Produce ROI metrics for executive leadership and budget forecasts to management for upcoming years
• Delivered automation framework with expense reduction exceeding 3.7 million dollars to date, achieved initial Return On Investment earlier than planned, and continues to realize savings with continued usage
• Personal achievements: Technology Group of Iowa's finalist for 2011 Women of Innovation award

IT Manager,

CONFIDENTIAL

• HR manager of twelve SQA Analysts, responsible for job reviews, skills assessments, development planning, and ensure efficient deployment and leadership to project success through the disciplined use of traditional waterfall SDLC. Matrix managed six other QA Analysts and twelve contractors across multiple programs and projects
• QA Lead responsible for delivery, including test planning, resource allocation, and execution across 21 programs and projects
• Increased team members' average utilization to 95 and their skills assessment rose 15.7

Wells Fargo

Systems QA Analyst,

CONFIDENTIAL

• Deploy common project management methodology and software development life cycle, used by Enterprises' business and technology teams
• Configuration Management and Deployment Lead
• Provide technical assistance in identifying and evaluating software tools and developing procedures to re-engineer processes for greater efficiencies
• Mentor end users on methodology and perform QA reviews of project artifacts
• Develop quality key indicators for new enterprise-wide metrics plan
• Collaborate with the Project Management Offices PMO , development groups, quality assurance, delivery teams, and servicing teams throughout project lifecycles to provide training, resolve questions, assess needs and recommend changes

Senior SQA Lead,

• Managed > 2M testing budget and 17 SQA Analysts involvement in multiple projects, chiefly multi-platform client/server service oriented architecture that provided access to mainframe general ledger, sales, originations, and servicing systems implemented in JSP, HTML, XML, and JAVA
• Using Agile and traditional SDLC, collaborated with PMO, Enterprise Architecture, Legal, Corporate Compliance, Security, requirements analysts, development teams, database administrators, production support teams, and business units to ensure technology projects deploy successfully
• Authored Technical Design Documents: Use Case Catalogs, Storyboarding, Configuration Management Templates, Master Test Strategies for Systems/Performance/User Acceptance, Test Summary Report
• Created QA website, Service Level Agreements, production support model, provide testing documentation templates, document repositories, software tools, and QA training to staff
• Provided design and specifications of Services Oriented Architecture test harness and oversight during development named WEST which reduced test execution time of web services by 90 WFFIS patent pending
• Performed risk assessments, participate in Business Continuity Planning, requirements, architectural, high-level and detailed design peer reviews

Netscape Communications

Software Engineer,

• Design SQA workflow, test harness, and IEEE 802.3 documentation
• Led QA activities for business-to-business iPlanet E-Commerce products, SellerXpert and MerchantXpert
• Accommodations from Development for programming simulated user workloads that identified architecture flaws during initial Design Phase of project that saved an estimated 200K in Research and Development costs

Tandem Computers

Software Designer,

• SQA Lead of multiple projects, and technical liaison to various government and international compliance groups e.g. X/Open Standards Committees for UNIX branding, POSIX, ANSI and to third-party testing software vendors
• Perform systems analysis, installations, SQA design and code development, and integration for multiple file systems, networking, and applications used by clients such as California government, rescue 911 facilities, financial institutions, and US military
• Produced and delivered training to technical staff and act as cross division consultant for software testing and network classes
• Awarded for QA excellence and 97 code coverage of kernel within HP Integrity Nonstop servers

Amdahl Computers

Senior Software Engineer

• Install systems, code test automation, analyze results, and perform products' evaluations for top 6 layers for OSI protocol stacks for TCP/IP, SNA, and X25 protocols.
• Analyze requirements and design, assess testing feasibility within time and cost constraints
• SQA Lead for multiple networking products running on mainframe UNIX
• Cross division programmer for multiple network initiatives: NIST/PCTS testing, 4655 and BX.25 development

Systems Programmer,

• Defect management and customer support to various financial, military, communications, and aerospace clients e.g. Bear Sterns, US Army, AT T, NASA, and NASDAQ
• Troubleshoot and resolve problems found in operating system kernel, system tools and utilities of UNIX
• Build systems for problem isolation and code software patches. Develop TCP/IP installation and diagnostic guide for field engineers. Design process handbook, customer support brochure, and revise methods of fix distribution
• Awarded for customer service excellence and process improvement changes