Lead Siebel Consultant Resume Profile
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TX
Summary
- Overall 20 years of experience in IT Industry
- Over 14 years of experience in Siebel CRM that includes extensive experience in design, development and deployment of multi country and multi language CRM System
- Extensive exposure to multiple industry solution including - IT Industry, Telecommunication, Pharmaceuticals, Petrochemical, Construction
Technical Skills
- Siebel CRM multiple roll-out experience Version 4, 5, 6, 7 and 8
- Hands on experience in eScript, Siebel Java Script, VB Script and HTML, Open UI
- Wide-ranging experience in Siebel Integration Platform EAI and EIM including Web service and SOA
- Siebel Workflow Process, Personalization Rule and Assignment Manager
- Extensive experience with Hyperion, PL/ SQL on DB2 and Oracle
- Very good understanding of Windows, AIX, and UNIX operating system
- Fair amount of exposure to Korn shell scripting
- Working with Design Authorities, Business Process Analysis, Fit Gap analysis
- Preparation of Test plans and User training documentations
Work Experience
Confidential
Lead Siebel Consultant
Key Task Performed:
- As a lead architect directed integration of Siebel with SAP
- Assisted build team to map Siebel objects to destination system
- Designed integration objects, workflow, message schema, format and content of the message
- Coordinated with test team to identify data requirement for testing and help them develop and implement test plans
- Continuously mentored team members to improve their performance levels and provide constructive feedback
- Ensured adherence to delivery time lines and schedules
Confidential
Key Tasks Performed:
- As a technical leader of the project, developed the business object and data layout structure of the CRM Siebel application and its components.
- Applied data and object modeling techniques to define the web service interface and the schemas of messages
- Acted as a liaison between CRM and interfacing application and helped them resolve technical issues
- Directed and supported the development and test team.
- Collaborated closely with deployment team
- Participated in Requirements gathering workshop and conducted key user trainings at various client locations.
- Provided End-to-End consulting inputs on functional design and technical specifications
Confidential
Key Tasks Performed:
- Evaluated architectural implications of complex requirement and provided development team valuable input about data model, program flow and performance implications.
- Setting System Privileges for Siebel Master Data Applications
- Setting up survivorship rule
- Defiling the key
- Workflow policies, workflow processes data publications
- Worked as an interface between IBM project team and Siebel tech support
- Helped development team in resolving complex issues by engaging Siebel tech support or other external team
- Reviewed all the codes with Siebel team to make sure that best practices established by Siebel are followed
- Supervised the project from start to deployment. Identified all the dependencies on other team and coordinated development effort with legacy/external team to make sure all the required components are delivered at agreed upon time
- Created complete road map for final code migration from development environment to production
- Created master migration guide that lays out all the steps with prerequisite and dependency that need to be executed to migrate the code from development environment to production
Confidential
Key Tasks Performed:
- Evaluated architectural and business implications of Unicode migration. Identified key issues and formulated action plan to deal with those issues
- Identified potential tables and long columns that may exceed the limit of allocated tablesapce when migrating data to Unicode due to data expansion. Designed solution to deal with them.
- Created a comprehensive high-level architectural design to avoid data corruption or data loss when transferring data from Siebel to external systems running on different code page
- Led the Functional and technical team involved in configuration and customization
- Provided inputs on functional design and specifications
Confidential
Key Tasks Performed:
- As a config lead prepared a plan for Siebel deployment on Unicode platform
- Designed complete custom data model to store product that was not supported by Siebel vanilla application
- As a lead consultant performed in-depth analysis covering all aspects of Siebel data model, development and Interfaces to external applications
- Interlocked with Siebel Engineering and Siebel expert services to develop a plan to Upgrade to Unicode
Confidential
Key Tasks Performed:
- Undertook the initiative to integrate source code control system with Siebel
- Assisted build team to map Siebel objects to source code control system
- Designed and developed single sign-on for Siebel 7.0 using external authentication to check user credentials
- As a lead consultant performed in-depth analysis covering all aspects of Siebel data model, development and Interfaces to external applications
