Receptionist/ sales/ Data Entry Resume Profile Rockville, MD - Hire IT People

Skills

Data entry experience	3 Years	2014	2 - Proficient
Experience with Microsoft Excel	3 Years	2014	2 - Proficient
High degree of familiarity with standard windows web browsers Chrome, Firefox, Internet Explorer	3 Years	2014	2 - Proficient
Experience with web-based tools such as Salesforce, Quickbase, Smartsheets, google apps, etc.	No	1 - Basic
Experience with Student Information Systems, in particular Follett Aspen or Pearson/AAL eSIS	No	1 - Basic

Employment History:

Confidential

Receptionist/ sales/ Data Entry

Responsibilities:

Scheduled appointments filed paperwork made inbound and out bound calls to confirm appointment.
Kept facility clean, presented membership offers to new clients.
Performed clerical tasks for our clients.
Called/faxed vendor managers and contractors.
Invoicing and quality control for the Property Preservation Department.
Excellent experience with standard windows web browsers Chrome, Firefox, Internet Explorer
Had Solid knowledge with MS Excel, MS Word, MS Power point ad windows.

Confidential

Call center Supervisor

Responsibilities:

Observed representatives on the phone assuring that all calls were answered, no wrong information was giving to the customers and representatives remained professional while answering incoming calls from customers needing to get there phone rebooted helping customers with their application process along with purchasing phones through company's web site. Job included 80 to 100 calls received a day per representative.
Excellent experience with standard windows web browsers Chrome, Firefox, Internet Explorer
Had Solid knowledge with MS Excel, MS Word, MS Power point ad windows.

Confidential

Security Officer Shift Supervisor

Responsibilities:

Handled high influx of inbound calls within a dynamic call center environment.
Managed multiple parities and maintained effective results in a quota driven work place.

Confidential

Data Entry

Responsibilities:

Microsoft Office, Lotus 1-2-3, and Fox pro.
Operated a data entry device to record or verify a variety of standard and/or complex coded or uncoded business and statistical source data into computer.
Performed clerical tasks for our clients.
Called/faxed vendor managers and contractors.
Invoicing and quality control for the Property Preservation Department.
Had Solid knowledge with MS Excel, MS Word, MS Power point ad windows.