Information Technology Consultant Resume
Synopsis:
Resourceful, Responsive Senior Information Technology & Business Executive with extensive project and program management experience. Hands-on project manager with demonstrated cross-functional team leadership. Adept at driving teams to deliver high quality implementations while collaborating with customer and executive management to formulate strategic guidelines and define process improvements. Very effective personal skills with the ability to communicate easily with both technical and non-technical personnel, as well as customers, resulting in effective definition of business needs and user requirements. Spearheaded numerous solutions from conception to production. Innovative professional with a blend of technical and business savvy that delivers results.
Key Management Skills:
Technology Planning: Expert in developing and implementing strategic and tactical technology plans, performing assessments and developing business focused strategies. Effective at finding the technology “sweet spot” for organizations that meet business needs with the right levels and mix of technology.
  Project Management: Extensive experience leading projects managing up to 123 project staff. Skilled in financial management, plan development, identification of tasks &  resources, and bringing them to bear; achieving results. Effective, comprehensive communications skills, including written and oral presentations to customers and management.
  Efficient Systems Implementation &  Technology Integration: Over 25 years experience implementing small, medium, and large scale systems, integrating disparate technologies to achieve efficiencies, and aligning technology teams with business vision.
  Dynamic Leadership: Successful in coordinating teams with competing agendas to achieve business goals. Adept at transforming a concept into a vision, defining requirements and a workable plan, that delivers business solutions. 
  Broad Technical Knowledge: Able to resolve difficult technical issues. Highly proficient with MS Project, Primavera, and Earned Value. Have provided technical consulting and was Polytechnic Adjunct (part time) faculty teaching communications technology.
Employment History & Accomplishments:
Confidential, 2006 to present
- Open Source System Redesign:Saved major client $6 million capital by using Open Source software to replace a proprietary package.
 - Information Technology Assessment for LI based manufacturing firm:Provided independent IT assessment for Chief Operating Officer including remediation plans.
 - Public Sector Pension Administration Upgrade Project:Developed detailed design and comprehensive implementation plans for public sector organization.
 - Operations Manager, CityTime Project:CityTime is a custom time & attendance system for New York City employees. Responsible for CityTime operations including networks, systems and production support for three data centers and all New York City agency locations.
 - Stabilized “revolving door” for technical operations and gained client trust.
 - Activated new CityTime facility housing all development and project staff and a new development and support data center on time & budget. Developed new data collection architecture for biometric identification for time & leave reporting, including a redesigned communications architecture that reduced complexity, cost and increased reliability.
 - Built infrastructure and processes to expand supported users tenfold in two years, including upgrading the technology of the CityTime Interface Hub to support 170,000 total users.
 - Outstanding results from multiple penetration and external security reviews conducted by DoITT & externally contacted security specialist
 - recovery site and ran successful quarterly live disaster recovery test, including live data testing with New York City Financial Information Services Agency.
 
Confidential,Vice President, Information Technology ($2 Billion Public Construction Authority) 2001 to 2006
- Took over troubled ERP project activated Oracle 11i Financials including new custom contracts management system, fully electronic purchasing system and links to external “customer” systems. First successful Public Sector Oracle 11i implementation in the US.
 - Implemented an integrated construction management system based on Primavera Expedition that is fully linked to the Oracle Financial system and fully automates construction change orders.
System was awarded the 2004 Gold Vision Award for Government (over $500 million) - Instituted a Project Management Office (PMO) to manage and optimize enterprise IT investments - the technology was expanded to manage the life cycle schedules of all new schools constructed in the City of New York.
 - Supported the development of multiple five year capital plans to effectively control and manage the construction and renovation of all 1,600 NYC schools, including technology to support both instructional and administrative requirements.
 - Reduced support staff by 50% by developing responsive, cost effective blend of in-house and outsourced support infrastructure.
 
Confidential,Information Technology Consultant &  CIO 2000 to 2001 
  Turned around troubled IT Operations in under a year   restored trust &  delivered results:
- Designed & implemented a Customer Satisfaction System, including an Extranet that provides “real time” status of customer orders.
 - Upgraded computer infrastructure on time & budget eliminated major operational problems.
 - Reduced Telecommunications cost by over 30% while upgrading & stabilizing the networks.
 
Confidential,VP and Chief Information Officer 1996 to 2000
- Integrated ten acquisitions and opened six new distribution centers:
Evaluated potential acquisitions and developed the integration plans for ten acquisitions.
Replaced or upgraded fifteen separate information systems in acquired divisions. - Implemented a “corporate information architecture.” 
Installed a “standard” ERP system for all manufacturing facilities in three countries.
Installed a “standard” distribution system for ten locations linked to a 145,000sf fully automated (paperless) main distribution hub. - Developed and implemented an infrastructure that supported quadrupling of our revenues:
 - Grew E-commerce 30% per year - activated web sites to address specific market segments.
Implemented CTI technologies that improved the effectiveness of our call centers by 33%. - Developed a Data Warehouse integrating Data Center and PC LAN systems to integrate business analysis from both product and customer perspectives.
 - Eliminated over $1 million annual telecommunications cost.
 
Confidential,Chief Information Officer 1995 to 1996
- Achieved 83 inventory turns per year (industry average is 10) by integrating warehouse management systems with a custom developed order-processing system providing “real-time” inventory visibility.
 - Developed a “data centric” information architecture that allowed sharing data across multiple business applications by focusing on data as the critical element in the systems.
 - Completed a total system redesign and reduced support staff 50% by Re-engineering the business processes to move information to the end users.
 
Confidential,Adjunct Faculty 1993 to 1995 Taught graduate courses in Data and Computer Communications: including both Voice and Data Communications, LAN/WANs, Data Encoding & TCP/IP Inter-networking.
Confidential, 1985 to 1995
    Director, Intelligent Vehicle Highway Systems Programs (Advanced Development Center)
  Identified existing Grumman technologies (patents) and developed new business market in ground transportation with P& L responsibility for the program.
- Obtained first commercial contract in less than a year to install new technology traffic sensors at the National Aviation & Transportation Center at Dowling College.
 
Director, Engineering & Chief Technical Officer (Grumman Systems Support Division)
- Developed and implemented a wide area network for NYC Health & Hospitals Corporation.
 - Reverse engineered Plexus and IBM engineering graphics workstations to support business sector providing third party maintenance to our clients.
 - Reduced staff by 33% while assuming new functions by redesigning the business process and eliminating non-productive functions.
 - Developed new Networking product delivering one million dollars of new revenue in one year.
 
Manager, Network Engineering (Grumman Data Systems Division): Responsible for all corporate networks for a 25,000-person corporation.
- Designed a private, encrypted, digital T1 network reducing cost by $1.3 million a year.
 - Implemented a corporate wide TCP/IP network that integrated Cray Supercomputers, mainframes and engineering workstations with full Internet access.
 - Managed corporate evaluation of office automation support systems for all Grumman Divisions that reduced supported systems from thirteen to three.
 
Manager, GEMS (Grumman Data Systems Division): Responsible for high speed engineering graphics systems for all Grumman Divisions.
- Doubled the network in less than twelve months including relocation of a “classified” data center. This included custom designed CATV and fiber optic based, high-speed, real-time graphics networks.
 
Confidential, 1979 to 1985
  Responsible for supporting all voice &  data systems for Federal Clients in the Northeastern Region.
- Managed a 4A cross-bar switch that handled over 500,000 busy hour calls.
 - Designed and implemented Energy Management Systems that leveraged installed AT& T telecommunications system. Developed innovative turn-key implementation strategy that allowed the GSA to source the systems through one contract, which lead to 23 system in the New York Area, which led the nation in Energy Management Systems.
 
Education & Qualifications:
Confidential,Academy, West Point, NY, BS, Engineering
  Confidential University, Washington, DC, MS, Transportation Engineering
  Confidential,Association, “The Management Course”
  Confidential University, PMP Plus Professional Certificate
  Project Management Professional (PMP)
  Confidential University, Business Analysis Professional Certificate
  Licensed Professional Engineer
