To obtain a position that will utilize my training and provide me with the opportunity for growth and advancement.
- Effective written and verbal communication, organizational and administration skills
- Ability to work both independently and as a team player
- Strong 10-key, data entry and typing skills
- Knowledge of Microsoft Word, Excel and Outlook
- Bilingual (Spanish)
November 2007 – April 2010 / Accounts Receivable Clerk
Responsible for collections of all receivables. Answer phones, heavy customer service and problem solving. Prepare daily deposit. Application of all cash receipts (cash, checks, credit cards and wire transactions). Monitor customer accounts. Process adjustments and refunds. Prepare invoices, past-due letters and customer statements. Close and balance on a daily basis. Assist with accounts payables.
June 2004 – September 2007 / Accounts Receivable Specialist
Responsible for handling all collections for a specific group of customers. Answer phones, heavy customer service and maintain up-to-date notes. Review accounts on a daily basis and interface with branches and sales personnel regarding customer account status and issues. Adjustments, account reconciliation and research of disputed receivables. Mail past due letters and monthly statements.
December 2002 - August 2003 / Accounts Receivable Clerk / Accounting Clerk
Responsible for handling all collections of public school customers. Answer heavy phones; resolve customer account inquiries. Prepare daily deposit. Post receivables and process credit card payments. Data entry and miscellaneous accounting. Close and balance on a daily basis. Process weekly reports.
April 2000 – November 2002
December 1998 – March 2000 / Accounts Receivable Clerk
Responsible for handling all collections for a specific group of customers. Heavy customer service and handling of customer inquiries and disputes. Prepare daily deposit. Post payments and close and balance on a daily basis. Account reconciliation, charge-backs and adjustments. Prepare invoices and monthly statements. Provide weekly reports and spreadsheets for upper management.