Professional Summary:

• Senior Windows Administrator with 7years of experience with Windows Systems Administration, Citrix virtualization technologies, VDI, Application Packaging, Installation of Citrix Presentation server 4.0, XenAPP4.5/5.0/6.0/6.5, XenDesktop 5.0 Citrix Client Tools and Technical Support..
• Extensive experience in installation, administration and networking in various environments, Seasoned Systems Administrator familiar with MS Windows 2003/2008/2008R2/2012 Server.
• Experience in administering Windows Terminal Server, Group Policy management and Active Directory environment.
• Led the seamless installation of Windows Server 2003 and 2008 R2 with over 200 servers, during a short work window resulting in little to no downtime for the customer.
• Supported over 400 servers, running Windows 2003/2008/2008R2/2012 operating systems
• Highly proficient in performing physical to virtual P2V and virtual to physical V2P migrations using dissimilar hardware.
• Deploying the Application through Microsoft and third party tools.
• Proven and managed the track records of the Problem Management and Incident Management.
• Implementing, configuring, Migrating and supporting Windows 2003/2008/2008R2.
• Expert in Windows server 2003/2008R2/2012, Microsoft Active Directory, PowerShell, LDAP, DNS, WINS, DHCP.
• Experience in architecting and implementing end-to-end infrastructure Disaster Recovery extensive experience with Active Directory, Domain Name System, Windows Internet Naming Service, and Microsoft Exchange.
• Extensive knowledge of 24-7 implementation and management of information technology support operations to include help desk, Call-in support and work priority management, and the use of Remedy.
• Build, configure and deploy VMs and templates in VMware. Completed Physical-to-Virtual P2V , Virtual-to-Virtual V2V and Virtual-to-Physical V2P migration of Windows NT, 2000, 2003, 2008, and 2012
• Monitoring applications, devices, sessions, license usage, and the network in real time, quickly analyse, resolve, and proactively prevent problems using Edgesight.
• In-depth knowledge in dealing with Windows Registry and File Systems.
• Extensive experience with troubleshooting Windows Installer MSI Windows Installer Transforms MST installation and runtime errors.
• Configured Citrix Terminal Server and Microsoft Hyper V.
• Installing, configuring, and administering EdgeSight for Load Testing to test load and performance of XenApp environments.
• Configuration of Citrix server policies, Load Management and Printers in the Farm
• Extensive experience with Citrix XenApp, Edgesight, Microsoft Server OS, Microsoft AppV, and Citrix Provisioning Services.
• SQL 2000 / 2005 configuration, backup and tuning experience for multiple products including Citrix, Logcaster, WebSense and AppSense.

Skill Set

Professional Experience

Confidential

Senior Windows Engineer/Citrix Engineer

• Citrix Xenapp 6.5 migration planning, developing, testing and moving the migration process onto full-fledged production network.
• Maintenance and troubleshooting of Citrix Server farm running Physical Virtual Windows 2003 servers, Xenapp 6.5 on Win2008 for production and test environment.
• Managing of Citrix XenApp 6.5/4.5 Farm using Citrix Management Console Server Management, Publishing Managing of Applications
• Managing Citrix core infrastructure including Web, app, SQL and Citrix servers. Maintain Citrix Datastore, license servers, and Zone Data Collectors and Edgesight.
• Installation of applications on Citrix servers. Respond and resolve to monitoring alerts escalated to the team and Support Client applications installed on Citrix XenApp Servers.
• Configure applications on Citrix Presentation and XenApp servers.
• Provisioning new physical virtual servers and installing Citrix on them for expansion of Citrix farms.
• Power shell scripting and making things automated for Email servers - Office 365 and Exchange 2010
• Handling Citrix presentation/Xenapp Server Migrations Consolidations.
• Responsible for installing configuring and troubleshooting on 2008 R2 servers using enterprise standards.
• Responsible for administering and supporting Citrix server environment on Windows Server 2003/2008.
• Administering production servers/network infrastructure that includes Windows Administration of Domain Controllers, Migration Activities, IIS Web Servers HTTP/S, FTP and SFTP , File and print Servers and Terminal Servers on Windows 2003/2008/2008 R2.
• Work with software vendors to provide optimum system performance and availability.
• Responsible for production support of Active directory AD , GPO, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment.
• Responsible for troubleshooting the servers with SCCM client problems and installing clients on servers and desktops
• Used Configuration Manager reporting services to build reports to get the compliance status of servers from the SQL database using SQL query and SSRS and used the built-in reports in SCCM for patch management.
• Proficient in deploying windows server patches using SCCM
• Installed, Configured and Implemented Terminal Server TS on Windows 2008 R2.
• Familiar with windows, powershell, software and Hardware based Firewalls. Allow/Block ports, inbound/outbound TCP/UDP traffic, content filtering, log analyzing, reporting, configurations of Syslog, SNMP, access control.
• Participated in the migration planning, developing, testing and moving the migration process onto full-fledged production network.
• Configured DFS and File shares on Windows 2003/2008/R2 Servers.
• Managing and Maintaining a Microsoft Windows Server 2008 Network Infrastructure, Windows 2003 administration and support.

Environment: Windows server 2003/2008 R2 X86 X64, SCCM 2007, PowerShell, Citrix Streaming Profiler 6.5/6.0/5.2, Citrix XenApp 4.5/5.0/6.5, SQL 2005/2008.

Confidential

Citrix Engineer/ Windows Administrator

• Responsible for Configuring and Administering Windows 2003 and 2008 Active Directory environment.
• Created and managed various User profiles, groups, Organizational Units, GPOs and system policies
• Responsible for leading, supporting, planning, managing, migrating and delivering Active Directory services along with Domain Controller replication on behalf of IT Infrastructure Operation team.
• Involved in infrastructure planning, operational analysis, development, testing, setup, technical documentation and reporting.
• Responded to internal and external service requests and coordinated with other infrastructure team members to ensure timely compliance with service level agreements, within established change and problem management guidelines and processes.
• Support for 250 Citrix terminal XenApp 6.0 servers and 16 Provisioning Server 5.6 host for VDI application servers and Administered Windows Server 2003/2008 servers.
• Configuring Data Collectors, Connection Limits, ICA-Keep Alive settings, ICA settings and Optimizing CPU Utilization and Virtual Memory Utilization.
• Monitored published application usage and resource counters. Implement published application connection controls and resource limits.
• Configure client-to-server redirection, server-to-client redirection, published content with content redirection.
• Creating the Policies. Applying Policies using filters. Enabling shadowing using policy rules.
• Configuring and Managing Load Evaluators. Applying Default, Advanced Load Evaluators. Creating custom load evaluators.
• Configuring Printers and printer policies for Users. Assigning Network Printers to Users with Session Printers Policies. Managing Print Drivers by replicating print rivers and by using Universal Driver Printing policies.

Environment: Windows Server 2003/2008 R2 X86 X64, SCCM, PowerShell, Citrix Streaming Profiler 6.5/6.0/5.2, Citrix XenApp 5.0/6.0, SQL 2005/2008.

Confidential

Citrix Engineer/Windows Administrator

• Administration of Citrix Presentation Server 4.0 4.5 farms.
• Troubleshooting end to end Citrix issues.
• Managing Citrix Access Gateway and Secure Gateway
• Manage web interface server.
• Managing Citrix License server.
• Installation of Citrix Presentation Server 4.0 4.5 on Windows 2003 server.
• Publish applications, content, desktop provide access to user.
• Application migration from development to production environment.
• Troubleshooting alerts generated via Resource Manager.
• Managing Resource Configuration Logging DB.
• Schedule reboot of Citrix servers.
• Decommission Citrix server.
• Providing consultation to customers/application support team, in resolving their server related problem.
• Managing printer management in Citrix.
• Responsible for troubleshooting escalated users issue via Net meeting GoTo Assist tool.
• Installation of application as needed by application teams.
• Deploying Citrix hot fixes via SCCM.
• Installing new application on Citrix server and preparing support document.
• Providing RCA for critical or problem ticket.
• Escalate issue to Citrix work with support team to resolve issue within a given downtime.

Environment: Windows server 2003/2008 R2 X86 X64, SCCM, Citrix XenApp 4.5/5.0/6.5, Citrix Presentation Server 4.0, SQL 2005/2008.

Confidential

Windows Administrator/VMWare Engineer

• VMware Server management including server template creation and management, server deployments as well as ESX host troubleshooting.
• Performed ongoing hardware and software maintenance of Windows server environment, including VMware ESX Server and virtual machines.
• Managed project to migrate VMware ESX 3.0.2 Environment to ESX 3.5
• Install and configured VMware ESX 3.5, ESXi 3.6, HA, DRS, VDI on servers and workstations.
• Developed processes and standards patching ESX Hosts using HP Remote Deployment packages.
• Excellent experience with designing and implementing VMware backup products and disaster recovery solutions.
• Extensively used VMware update manager to install patches and updates on ESX hosts and virtual machines.
• Performed P2V migrations using Plate Spin Power Convert and VMware Converter.
• Responsible for all change management documentation for the VMware environments.
• Globally supported and built out VMware ESX Environments.
• Troubleshot issues ranging from storage to HA and DRS
• Create a Virtual Desktop Environment used for testing applications.
• Worked on 'Best Practices' for SAN LUN design and usage.
• Performed Capacity Analysis and managed environment growth.
• Build and maintained the 18 ESX Host VDI Virtual Desktop Environment for application testing on various OS platforms.
• Developed and maintained network policies, procedures and reports.
• Installation and administration of Windows Active Directory, LDAP, DNS, WINS and DHCP servers.
• Installing, configuring and troubleshooting on Windows NT/2000/2003 servers using enterprise standards.

Environment: Windows server NT/2000/2003/2008R2 X86 X64, VMware ESX 3.0/3.5, ESXi 3.6, SQL 2005/2008.

Confidential

Windows Administrator

• Administrating production of servers/network infrastructure that includes Windows Administration of Domain Controllers, IIS Web Servers, Exchange Mail Servers, WSUS Patching servers, print Servers, System Management Servers SMS , Terminal Servers, RAS and File servers on Windows 2003 and windows 2000 in the data center/server farm.
• Administrating DNS, DHCP, and Exchange ISA servers. Created and managed user and group accounts in User Manager and in MS Exchange Administration.
• Experienced with x86 / x64 Intel, HP, IBM Dell hardware like rack-mounted servers, tower servers, desktop, laptop and other peripherals.
• Managing Exchange 2003 servers and troubleshooting issues related to mail delivery, configuring MX records to enable and disable domain.
• Responsible for Active directory, GPO, LDAP, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
• Installed configured Windows 2008 with Active Directory service.
• Installing, configuring, administering, troubleshooting VMware server on ESX platform and VMware client, workstation.
• Excellent understanding of SAN, NAS storage architecture.
• Installed and managed McAfee EPO software on servers and clients.
• Responsible for Desktop, Laptop, Network and Outlook support troubleshooting client's issues.
• Installed and implemented Manage Engine monitoring application and configured SNMP and WMI on Servers and other network devices
• Monitoring print queues regularly for smooth operations.
• Creating a backup job and also took backup of data center on daily, weekly and monthly basis.
• Experience in leading Infrastructure team for projects not limited to System reengineering, capacity planning and risk management.
• Lead Technology Implementation including vendor selection, System Architecture, Setting landscape, Capacity planning, security, storage management and High Availability.
• Disaster recovery planning, implementation and recovering systems during crash or hardware failure.

Environment: Windows server 2000/2003/2008, Exchange 2003, VMware ESX 3.0.