Administrative Clerk Resume
Farmington, CT
Well organized results oriented professional with exceptional personal computer experience, solid administrative and organizational skills. Seeking a position in a progressive organization where I can utilize my diverse skills and attributes:
Excellent interpersonal skills and strong written and oral communication Proficient in MS WORD, EXCEL, OUTLOOK, ACCESS, PROJECT, OUTLOOK and Lotus Notes Compile, review, analyze and audit information, data entry File, coordinate meetings and travel, handle phones and mail Generate spreadsheets, agendas, memos and systems reports Analytical, Testing, Customer Service and all office support duties
EXPERIENCE
Confidential, Farmington, CT
Administrative Clerk 2011 - 2011
Provided accurate and concise clerical support to the customer relations area. Worked on the account structure
project assigning parent level data for system integration from a company acquisition. Entered customer data into
a SQL Server system from Excel spreadsheets. Updated Account Rep system with customer pricing, trade
discount and billing information. Contacted clients to verify and update address book information. Updated
medical supply product description data on the company web site.
Confidential, Windsor, CT
Assistant Underwriter 2008 - 2010
Reviewed, analyzed and updated risk for medical underwriting Group Life and Disability coverage using the
PULSE and VIEW online systems. Determined the acceptability of risk within acceptable established medical
underwriting guidelines. Acted as a resource for Underwriting staff and management while delivering precise
analytical and decision making skills. Answered questions, communicating with internal and external customers,
including applicants and policyholders. Met and exceeded established performance and quality standards.
Confidential, Windsor, CT
Underwriting Technician 2007 - 2008
Responsible for risk assessment and pricing of Group Insurance coverages. Performed underwriting functions
involved in the selection, rating and sale of new insurance on assigned prospects. Maintained regular contact with
field office sales representatives, outside brokers and consultants.
Confidential, Hartford, CT
Administrative Assistant 2007 - 2007
Responsible for supporting the Human Resource Manager and the office staff with multi-line telephone
coverage, maintained employee files and prepared new hire orientation packets. Managed staff attendance,
payroll checks and time sheets. Designed, prepared and completed forms, documents and spreadsheets as
requested by management. Ordered and maintained supply inventory for admin office and agency programs.
Coordinated and registered employees for training. Created, posted and tracked job requisitions.
Confidential, East Hartford, CT
Administrative Assistant 2007 - 2007
Performed administrative and organizational support functions within a human resource hiring team for a possible
work stoppage. Processed all applicants for temporary work assignments. Assisted applicants in completing
the application, quick authorization, I-9 and tax forms using confidentiality and discretion.
Confidential, Bloomfield, CT
Analyst 2006 - 2007
Provided support to Vendor Services Access to Care online ID card maintenance system. Created, processed
and tracked ID card orders for healthcare clients. Processed mass reissue updates and audits. Performed SQL
queries using QMF for running reports. Reconciled benefit option totals for employee summary reports.
Confidential, New Britain, CT
Clerk 2006 - 2006
Provided administrative work associated with the Uniform Loan Processing System by ensuring the integrity,
and safeguarding the loan portfolio files through inputting data, updating file information, file retention and
archiving data to offsite storage areas. Delivered files to loan managers on request.
Confidential, Hartford, CT
Systems Developer 1998 - 2006
Developed and maintained the Personal Insurance Application system from business specification to project
implementation. Provided detailed analysis, programming and production support for all lines of business in the
development of automated solutions. Handled production problem studies and provided help desk customer
support. Received recognition awards from managers, colleagues and customers for Outstanding Performance and
Teamwork.
EDUCATION
B.A. Business Administration Confidential University
