Administrative Assistant Resume WODCLIF LAKE NJ - Hire IT People

Administrative Assistant Professional
Business Development § Marketing § Strategic Planning
Client Relationship Management § Customer Service § Problem Solving § Proficient in Spanish and conversational Italian.

Qualifications

Influence, motivate and lead people - staff, prospects, customers, vendors - through effective communication and personal interaction skills.
Direct day-to-day operations to achieve objectives
Effectively manage multiple vendors, distributors, personnel, and product lines.
Proven success in managing customer service initiatives, which increased customer retention and customer satisfaction levels within highly competitive markets.

Professional Experience

Confidential,Woodcliff Lake, NJ

Administrative Assistant

1997-2011

Primary liaison between Corporate Head Quarters and 25 worldwide distributors and their clients.
Directed all communication channels of product/marketing message in coordination with internal and external communication resources and functions.
Collaborated with Sales and Channel Marketing to gain traction in the market through customer meetings, tradeshows and other client facing opportunities.
Ensured and maintained delivery of superior customer satisfaction.
Worked closely with the International Account Manager and Program Manager to resolve client issues.
Managed annual event for President’s Club for top sales producers; chose international locations, made travel, meal, and conference arrangements, prepared awards presentations
Prepared proposals, leads allocation, product information requests, price quotes, license agreements, and product shipment.
Supervised distributors and direct sales for Data Management Express (DMX) and Mainframe software to Latin America.
Involved in the departmental growth of sales volumes from $3.5 million to $15.4 million.

additional Experience

Confidential,Englewood Cliffs, NJ
Global Inside Sales Administrator

Confidential,Ridgefield Park, NJ
National Sales Administrator

Confidential,Moonachie, NJ
Promotions Special Events Manager
Executive Assistant to C.E.O./President

Westchester Square Medical Center § Bronx, NY
Administrative Assistant to President

Education
QuickBooks Certificate Programs, Confidential,College
Microsoft in the Workplace Certification Program, Confidential,College
Bachelor of Science Degree in Economics
And Associate in Applied Science Degree in Business Administration,
Confidential,College Staten Island, New YorkTechnical Skills
Software: SAP R/3, Microsoft Office Suite, CRM
Databases: zVM system, DB2–Syncsort contract database, SPS–(DOS-based)

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Administrative Assistant Resume

Wodclif Lake, NJ

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