Account Manager Resume Profile
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IndianapoliS
SUMMARY:
- Results-oriented Technical Architect with over 14 years of experience and a proven track record of implementing complex information technology, virtualization and Cloud Computing projects on time and on budget while meeting customer expectations.
- Over 13 years of enterprise-level technical experience as a Systems Engineer specializing in virtualization, networking, server administration and storage management.
- Experience includes project/personnel management, enterprise-level virtualization, data center relocation, P2V migration, network design, security audits, server performance management and deployment planning.
- Greatest strengths are the ability to communicate at all levels and the ability to coach, motivate and inspire subordinates.
EXPERIENCE:
Confidential
Account Manager
- Directly interact with clients, Account Managers, and Peer Solution Architects to develop customized virtualization and private Cloud IaaS solutions as well as Bill of Material BOM .
- Solide experience in the planning, implementation and support of vMware vCenter server, vCloud Director Components, vCloud Automation Center vCAC , vFabric Applications Director and the integration of vCOP, vCenter Chargeback, vOchestrator, as well as Self Service portal.
- Installed and configured VMware vSphere, vCenter, vCloud Director, vCloud Networking and Security, vCOps, vCenter Orchestrator and vCenter Chargeback Virtualization software version 5.5
- Worked with experienced Systems Administrators on the maintenance of the physical/vData Center environment.
- Coordinated directly with internal customers and Service Managers on the design, lifecycle and expansion of private cloud-based service offerings to public cloud.
- Designed, tested and supported a VDI infrastructure utilizing Citrix XenDesktop, Citrix Provisioning Services and XenApp as well as Citrix Netscaler for Access Gateway.
- Implementing, designing, testing and managing complex Citrix infrastructures building end-to-end Citrix XenApp and XenDesktop environments including XenApp configuration, XenDesktop, Provisioning Server, various hypervisors and management platforms XenServer/XenCenter, vSphere/vCenter server, Hyper-V, SCVMM Microsoft Systems Center 2012
- Perform P2V migration, V2V migration, datacenter migration, private and public cloud migration VMware, Hyper-V to Amazon AWS and Rackspace using PlateSpin/RiverMeadow/Racemi.
- Planning and deployment of VMware Site Recovery Manager SRM
- Advanced troubleshooting and monitoring of cloud-based service systems to ensure adequate SLA, capacity and expansion requirements are met.
- Experienced in building and automating AMIs, setting up VPCs, implementing backup/recovery solutions, building connectivity between on-premise datacenters and AWS, using IAM to manage access to the AWS account and assets, capable of scripting with tools like Puppet Lab.
- Maintaining, supporting, and troubleshooting issues related to Microsoft Hyper-V in 2008 R2 or 2012 environment
- Installing failover clustering and managing high availability as well as quick migration
- Reviewed the entire environment and executed initiatives to reduce failures and improve overall performance.
- Installed, configured and supported Cisco UCS B200 M2 Blades and C series UCS server, Cisco Nexus 1000v/2000/2232PP/ 5548/6001/7010 7018 and Cisco MDS 9222i /9500 series on FCoE Switches on the virtual infrastructure and the data center environment.
- Strong understanding and configuration of Layer 2 3 protocols such as spanning tree, vPC, Fabricpath, LACP, VDC, MPLS, OSPF, EIGRP, BGP, vrf, vrf-lite and OTV protocols
- Experienced in managing complex systems with configuration management software using Puppet Lab
- Experience in delivering services in a production environment following ITIL framework
- Strong understanding of and working experience with MySQL5, OpenStack and Hadoop clustering on Big Data infrastructure
- Perform capacity planning for the cloud and provide hardware recommendations for OpenStack compute, storage networking Swift, Cinder, Nova, Neutron
Confidential
- Directly interact with clients, Account Managers, and Peer Solution Architects to develop customized virtualization and private Cloud IaaS solutions.
- Implementing, designing, testing and managing complex Citrix infrastructures building end-to-end Citrix XenApp and XenDesktop environments including XenApp configuration, XenDesktop, Provisioning Server, various hypervisors and management platforms XenServer/XenCenter, vSphere/vCenter server, Hyper-V, SCVMM Microsoft Systems Center 2012
- Configuring and troubleshooting Citrix NetScaler and Access Gateway solutions to support scalable delivery of applications and desktops to various endpoints devices
- Solide experience in the planning, implementation and support of vMware vCenter server, vCloud Director components, vCloud Automation Center vCAC , vFabric Applications Director and the integration of SCCM, SCOM, SCVMM 2008/2012 and AWS EC2.
- Experienced in AWS EC2, VPC,AWS Cloud Watch, and cloud orchestration AWS Cloud Formation
- Provided extensive troubleshooting in the installation and configuration of Windows server 2008 R2/2012 Operating Systems, VHDX disk configuration, configuration of DNS and Active Directory services including Group Policies management, systems back-up and recovery, Windows Performance Tuning and Windows Server troubleshooting.
- Installed and configured VMware vSphere, vCenter, vCloud Director, vShield, vCOps, vCenter Orchestrator and vCenter Chargeback Virtualization software version 5.0.
- Worked with experienced Systems Administrators on the maintenance of the vData Center environment.
- Coordinated directly with internal customers and Service Managers on the design, lifecycle and expansion of private cloud-based service offerings.
- Designed, tested and supported a VDI infrastructure utilizing Citrix XenDesktop, Citrix Provisioning Services and VMware Sphere view and ThinApp as well as Citrix Netscaler Access Gateway.
- Planning and deployment of VMware Site Recovery Manager SRM
- Advanced troubleshooting and monitoring of cloud-based service systems to ensure adequate SLA, capacity and expansion requirements are met.
- Migrating legacy systems to the Hyper-V platform, including virtualization of physical systems, migration from VMware to Hyper-V, and migration from older Hyper-V platforms to current system
- Perform P2V migration, V2V migration, datacenter migration, private and public cloud migration VMware, Hyper-V to Amazon AWS and Rackspace using PlateSpin/RiverMeadow/Racemi.
- Performing capacity planning, resource monitoring and solid understanding of application interdependencies in Hyper-V environment
- Strong technical knowledge and experience in configuring all components associated with a Microsoft Hyper-V environment including provisioning, capacity planning, clustering, and migration from legacy physical to virtual P2V or virtual to virtual V2V platforms
- Maintaining, supporting, and troubleshooting issues related to Microsoft Hyper-V in 2008 R2 or 2012 environment
- Installing failover clustering and managing high availability as well as quick migration
- Installing and configuring Microsoft System Center Virtual Machine Manager SCVMM and integrating Microsoft System Center Operations Manager SCOM , Microsoft System Center Service Manager SCSM , Microsoft System Center Orchestrator, Microsoft System Center App Controller, Microsoft Data Protection Manager SCDPM components in windows 2008 R2 Hyper-V and 2012 environment.
- Installing and configuring integration service.
- Coordinated with Cloud Operations team s for troubleshooting, maintenance, capacity management, and architectural design and deployment of next generation private clouds.
- Reviewed the entire environment and executed initiatives to reduce failures and improve overall performance.
- Installed, configured and supported Cisco UCS, Cisco Nexus 1000v on the virtual infrastructure and Cisco Nexus 5K and 7K on the data center environment.
- Actively participated in the planning, designing and implementing of Unified Communications systems, infrastructures and related hardware in the customer environments.
- Managed, designed, upgraded and maintained a firm-wide storage area network, including NetApp, DellEquallogic, Compellent, EMC Clarion series, Symmetrix V-Max and Cisco MDS 9000i series switches in Fiber channel/ iSCSI infrastructure, provisioning storage, data replication and snapshots in a multiprotocol environment.
- Ability to support FedRAMP Cloud accreditations.
Confidential
- Directly interacted with clients, Account Managers, and Peer Solution Architects to develop customized virtualization and private Cloud IaaS solutions.
- Installed and configured VMware vSphere, vCenter, vCloud Director, vShield, vCOps, vCenter Orchestrator, and vCenter Chargeback Virtualization software version 5.0.
- Designed, tested and supported a VDI infrastructure utilizing Citrix XenDesktop, Citrix Provisioning Services and VMware Sphere view.
- Designed, tested and documented back-end storage for optimal performance for VDI infrastructure as well as Citrix Netscaler Access Gateway.
- Solide experience in the planning, implementation and support of vMware vCenter server, vCloud Director components, vCloud Automation Center vCAC , vFabric Applications Director and the integration of SCCM, SCOM, SCVMM 2008/2012 and AWS EC2.
- Provided extensive troubleshooting in the installation and configuration of Windows server 2008 R2 Operating Systems, disk configuration, configuration of DNS and Active Directory services including Group Policies management, systems back-up and recovery, Windows Performance Tuning and Windows Server troubleshooting.
- Advanced knowledge of NetApp, Dellequallogic, Compellent, EMC SAN/NAS Administration, archive and backup methodologies, architecture, design, planning, monitoring and maintenance.
- Assessed, analyzed, documented and architected complex system configurations and standards for existing physical and virtual server environments as well as VMware ESXi platforms in diverse, complex and demanding customer environments.
- Developed repeatable processes and standard assessments and analysis processes to ensure design uniformity and quality.
- Migrating legacy systems to the Hyper-V platform, including virtualization of physical systems, migration from VMware to Hyper-V, and migration from older Hyper-V platforms to current system
- Performing capacity planning, resource monitoring and solid understanding of application interdependencies in Hyper-V environment
- Strong technical knowledge and experience in configuring all components associated with a Microsoft Hyper-V environment including provisioning, capacity planning, clustering, and migration from legacy physical to virtual P2V or virtual to virtual V2V platforms
- Maintaining, supporting, and troubleshooting issues related to Microsoft Hyper-V in 2008
- Installing failover clustering and managing high availability as well as quick migration
- Installing and configuring Microsoft System Center Virtual Machine Manager SCVMM and integrating Microsoft System Center Operations Manager SCOM , Microsoft System Center Service Manager SCSM components in windows 2008 R2 Hyper-V and 2012 environment.
- Comfortable with Powershell PowerCLI and vSphereCLI scripting environments for automation and configuration management
- Managed, designed, upgraded and maintained agency-wide business continuity and disaster recovery program including, including monitoring regular backups of disparate data types flat file, MSSQL and Oracle database, Exchange , DoubleTake and other replication implementations.
- Installed, configured and supported Cisco UCS and Cisco Nexus 1000v in the virtual infrastructure.
- Over four years of enterprise-level VMware experience including virtualization planning, deployment, troubleshooting and day-to-day management.
- Experience includes ESX Server, vCenter and VMotion, DRS, HA and VCB in addition to earlier versions of ESX Server and Virtual Center.
- Completed large-scale P2V migrations totaling over 1,000 VMs in multiple environments including planning, deployment and team management.
- Planning and deployment of VMware Site Recovery Manager SRM .
- Architected assess, plan and design enterprise level Virtual Infrastructure including fiber and ISCSI network storage.
- Performed enterprise-wide upgrades from early to current versions of VMware solutions.
- Performed migration from Microsoft Virtual Server to VMware ESX server to centralize management and unify infrastructure.
- Architected scalability and sizing of servers for P2V migrations using performance traces and multiple virtualization planning tools.
- Monitoring of ESX host utilizing SNMP traps as well as third-party hardware agents such as HP Insight Agents.
- Managed, designed, upgraded and maintained a firm-wide storage area network, including NetApp, DellEquallogic, Compellent, EMC Clarion series, Symmetrix V-Max and Cisco MDS 9000i series switches in Fiber channel/ iSCSI infrastructure, provisioning storage, data replication and snapshots in a multiprotocol environment.
- Planned and performed mass deployments using Kickstart configurations and custom scripting.
- Managed business-units, technology teams and stakeholders for enterprise-level deployments with on-time project completion.
Confidential
- Created, analyzed, and managed resource pools, virtual clusters, alert structures, security groups, permissions, VM templates and the virtual network.
- Created and managed virtual machine.
- Configured SAN environments utilizing iSCSI and Fiber channel technologies on NetApp, DellEquallogic, Compellent etc.
- Familiarity with NFS and local SCSI storage options.
- Utilized VMware Converter to conduct consolidations and migrations.
- Installed and configured Windows Operating Systems.
- Over four years of enterprise-level VMware experience including virtualization planning, deployment, troubleshooting and day-to-day management.
- Comfortable with Powershell PowerCLI and vSphereCLI scripting environments for automation and configuration management
- Experience includes ESX Server, vCenter and VMotion, DRS, HA and VCB in addition to earlier versions of ESX Server and Virtual Center.
- Completed large-scale P2V migrations totaling over 1,000 VMs in multiple environments including planning, deployment, and team management.
- Architected assess, plan and design enterprise level Virtual Infrastructure including fiber and ISCSI network storage.
- Performed enterprise-wide upgrades from early to current versions of VMware solutions.
- Performed migration from Microsoft Virtual Server to VMware ESX server to centralize management and unify infrastructure.
- Architected scalability and sizing of servers for P2V migrations using performance traces and multiple virtualization planning tools.
- Monitoring of ESX host utilizing SNMP traps as well as third party hardware agents such as HP Insight Agents.
- Planned and performed mass deployments using Kickstart configurations and custom scripting.
- Managed business-units, technology teams, and stakeholders for enterprise-level deployments with on-time project completion.
- Designed, tested and supported a VDI infrastructure utilizing Citrix Xen Desktop, Citrix Provisioning Services and VMware Sphere view.
- Designed, tested and documented back-end storage for optimal performance for VDI infrastructure.
- Installed, configured and supported Cisco UCS in the virtual infrastructure.
- Actively participated in the planning, designing and implementing of Unified Communications systems, infrastructures and related hardware in the customer environments.
Confidential
Consultant
- Served as the Information Assurance and Network Operation Engineer for the Department of Justice systems and communications networks.
- Prepared Certification Testing and Evaluation Plans conducted Information Assurance Certification test events and Incident Reports.
- Prepared information Assurance scorecards, risk assessments and mitigation techniques including supporting documentation to the Agent of the Certification Authority.
- Conducted security certification and comprehensive evaluations of the technical and non-technical security features of fielded information systems to support the Office of Justice Program OJP to Operate Programs and develop accreditations for office information systems.
- Assessed network, server and database security requirements and vulnerabilities against FISMA and NIST standards.
- Conducted technical security assessments of emerging technologies.
- Implemented recommended security changes to include changing windows programs and applications, modifying pix firewalls, CISCO VPN concentrator, and Cisco router access-list ACL configurations.
- Reviewed and tracked POA Ms for all accepted risks upon completion of system C A process.
- Provided recommendations to the government on improvements and efficiencies in the enterprise C A process and C A organization.
- Developed evaluation criteria and procedures for approval to ensure that systems were evaluated in a similar manner.
- Assisted with the response to data calls from OIG, OMB, DAA, and other government agencies.
- Provided recommendations on IT security best practices.
- Integrated with a team of skilled Information Technology Security Professionals demonstrating competence in the application of the system certification guidelines and procedures.
- Provided support and guidance to System Owner's through the four phases of the C A process, including monitoring C A artifact compliance, annual self-assessment NIST 800-53A completion, vulnerability scans, annual contingency plan testing, and POA M management using FISMA guide lines.
- Evaluated software tools as needed to monitor and analyze activity on servers and networks.
- Assisted in the development of Standard Operation Procedure and network management configuration policies in accordance with Department of Justice and OJP policies.
- Responsible for analyzing, evaluating and implementing cost-effective LAN application solutions for OJP security and communication systems.
- Resolved hardware and software computer emergency problems through telephonic or on-site contracts with users.
- Used an incident response management system to report and track new on-going security incidents.
Confidential
- Reviewed and evaluated System Security Plans SSPs , System Security Authorization Agreements SSAAs , systems and networks diagrams, Security Requirements Traceability Matrices SRTMs , Risk Assessments, and associated Information Systems IS Certification and Accreditation.
- C A documents in accordance with Department of Defense DoD , Intelligence Community IC , National and Agency standards.
- Evaluated and documented IS security certification testing and prepared Security Certification Test Reports SCTRs with findings and recommendations regarding systems' Approval To Operate ATO .
- Inspected systems and networks, and performed sites accreditation for compliance to InfoSec standards and policies.
- Worked as a member of the Army's RCERT Team at Arlington, VA to ensure the survivability of Army computer systems and networks against attacks aimed at disrupting services, gaining unauthorized access, or violating the integrity of data on Army information systems.
- Performed functions related to the protection of Army systems, the detection of intruders or malicious code, and the response against cyber-attacks.
- Improved the security posture of Army networks by assisting in the development of countermeasures to known and new vulnerabilities.
- Participated in internal research and development efforts aimed at evaluating new tools, analyzing exploits and countermeasures, and developing new security solutions and strategies.
- Performed CERT operations to include triage, incident handling, and analysis.
- Reviewed network traffic, real secure logs, and router logs along with open source information to determine the threat against the customer, appropriate countermeasures, and damage assessment.
- Worked with System and Database Administrators to help protect Army systems against cyber-threats. Performed other duties as assigned by the customer as well as the corporate management chain.
Confidential
- Reviewed Certification Accreditation packages based on NIST 800 standards for general support systems and major applications.
- Recommend appropriate FIPS 199 impact level designations and identify appropriate security controls based on characterization of the general support system as well as major application.
- Reviewed and tracked POA Ms for all accepted risks upon completion of system C A process.
- Provided recommendations to the government on improvements and efficiencies in the enterprise C A process and C A organization.
- Developed evaluation criteria and procedures for approval to ensure that systems are evaluated in a similar manner.
- Assisted with the response to data calls from OIG, OMB, and other government agencies
- Provide recommendations on IT security best practices.
- Integrated with a team of skilled Information Technology Security professionals demonstrating competence in the application of the system certification guidelines and procedures.
- Provided support and guidance to System Owner's through the four phases of the C A process, including monitoring C A artifact compliance, annual self-assessment NIST 800-53A completion, vulnerability scans, annual contingency plan testing, and POA M management using FISMA guide lines.
- Ability to work effectively in a team environment and participate in collaborative initiatives with mutual exchange of knowledge and expertise.
- Ability to multi-task, works independently and as part of a team, share workloads, and deal with sudden shifts in project priorities.
- Ability to communicate effectively orally and in writing to build and maintain customer satisfaction and express conclusions in a clear, technically sound manner on matters associated with IT security.
- Experience with developing Security Test and Evaluation Plans and analyzing the results of security test activities to evaluate the existence and effectiveness of NIST 800-53 security controls.
- Awareness in current information security issues and the ability to interpret the requirements of relevant policies and standards set forth in NIST documentation, specifically, 800-37, 800-53A, FIPS-199/200, and 800-30.
Confidential
- Worked closely with the development team to assist in the overall database design.
- Created normalized databases, helped developers tune queries, assigned proper indexes, and aided team members in the creation of triggers and stored procedures.
- Used diagnostic tools such as performance monitor, profiler, and index tuning wizard, DBCC, and troubleshooting scripts to administer various application behaviors on SQL server databases.
- Tuned database objects to improve efficiency and resolve contention problems like dead locks, indexes, statistics updates, and page fragmentation monitored user activities within the application.
- Troubleshot and repaired problems within the databases and the hardware on which they resided. Defined and enforced database administration policies and procedures.
- Designed ETL extracting, transforming, and loading data in a warehouse processes and experienced in manipulating data for the M M Server application with transact SQL, DTS, replication, backup, and recovery.
- Involved in setting and scheduling database maintenance task and various automated jobs in SQL Server 2000 and aided in performing backups and recovery as well as disaster recovery.
- Evaluated, acquired, configured and used software intended to ensure that automated systems are secure from unauthorized use, viral infection, and other problems that would compromise sensitive information in terms of confidentiality, integrity and availability, or would compromise other aspects of overall system security.
- Served as a Senior Technical Advisor to top management officials on enterprise architecture.
- Configured and built templates, and executed vulnerability and patch scan software on Windows systems.
- Analyzed results and worked closely with System Administrators and DBAs to remediate vulnerabilities and document the business requirements which make the acceptance of the risks associated with identified vulnerabilities acceptable.
- Assessed key systems for IT security compliance and potential issues affecting their certification and accreditation.
- Identified and collected necessary data including IT trends, legislative and program data and interviews with senior management, program officials, employees and supervisors assembled and assessed information gathered formulates findings, conclusions, and recommendations presented results in written and/or oral form, which were well-organized, supportable and clearly expressed.
- Participated in the development and implementation of congressional executive level policy changes that impacted Internal Revenue Service computing resources requirements.
Confidential
Software Engineer/Security Consultant
- Installed, configured and maintained Windows workstations and servers, including web servers, in support of business processing requirements.
- Performed software installations and upgrades to Windows Operating Systems and layered software packages and maintained them in accordance with established IS policies, procedures and service level agreements.
- Monitored and tuned the files system to achieve optimum level of performance.
- Ensured Windows workstation/server data integrity by evaluating, implementing and managing appropriate software and hardware solutions.
- Ensured data/media recoverability by implementing a schedule of system backups and database archive operations.
- Supported media management through internal methods and procedures and through offsite storage and retrieval services.
- Conducted routine hardware and software audits of windows workstations and servers for compliance with established standards, policies, configuration guidelines and procedures.
- Developed and maintained a comprehensive windows hardware and software configuration database/library of all supporting documentation develop and promote standard operating procedures.
- Established and educated users on various security standards and policies including mandatory access control mechanism.
- Monitored various security methodologies including, Checkpoint 2000, Solaris, Windows 2000 Clustered and load Cross platform VPN concentration, and penetration tests.
- Performed enterprise perimeter and internal security assessment procedures including various works with Cisco PIX firewall to hardened Windows NT/2k, Solaris and Linux environments.
- Extensive experience troubleshooting large complex multi-tiered Unix/Windows network environments.
- Performed various vulnerability assessment works in reducing the effects of distributed denial of service attacks using PIX firewall, NetRanger and NetSonar.
- Recent work with Vulnerability assessment and penetration testing using tools such as crack, cops, Tripwire.
- Network and host base Intrusion detection IDS using Snort for Network base IDS , and ISS/Strobe Host base IDS .
Confidential
Network Security Consultant
- Advised and educated users on choosing meaningful passwords which make it difficult for unauthorized users to crack as well as log out or lock their systems when away from their desk.
- Protected software and directories of install software from unauthorized users installing, configuring, and maintaining Window workstations and servers, including Web servers, in support of business processing requirements.
- Performed software installations and upgrades to UNIX operating systems and layered software packages and maintain them in accordance with established IS policies, procedures and service level agreements.
- Monitored and tuned files system to achieve optimum level of performance and ensured workstation/server data integrity by evaluating, implementing and managing appropriate software and hardware solutions.
- Ensured data/media recoverability by implementing a schedule of system backups and database archive operations.
- Supported media management through internal methods and procedures and through offsite storage and retrieval services.
- Conducted routine hardware and software audits on workstations and servers for compliance with established standards, policies, configuration guidelines and procedures.
- Developed and maintained a comprehensive hardware and software configuration database/library of all supporting documentation develop and promote standard operating procedures.
- Established and educated users on various security standards and policies including mandatory access control mechanism.
- General Oracle administrative tasks backup, recovery, table creation, etc. Install, upgrade and configure network printing, directory structures, rights, and security, software and files services in Windows NT/2000 operating systems.
- Troubleshot network problems at both hardware and software level.
- Identified bottlenecks and performance issues in the network and the operating system.
- Configured and distributed new hardware, performed software installations and upgrades, and managed computing and other office resources.
- Provided emergency production network support.
- Provided the initial point of contact for users requiring assistance with computer hardware, software, and telecommunication networks problems.
- Managed RAID storage systems.
- Performed system backups on its internal and external web network servers.
Confidential
Sr. Network Analyst
- Experience in Oracle administrative tasks such as backup, recovery, table creation, performance tuning etc.
- Installed, upgraded and configured network printing, directory structures, rights, and security, software and files services in Windows NT/2000 and Sun Solaris operating systems.
- Troubleshot network problems at both hardware and software level.
- Identified bottlenecks and performance issues in the network and the operating system.
- Configured and distributed new hardware, performed software installations and upgrades, and managed computing and other office resources.
- Provided emergency production network support.
- Provided the initial point of contact for users requiring assistance with computer hardware, software, and telecommunication networks problems.
- Managed RAID storage systems.
- Performed file systems backups on its internal and external web network servers.
- Advised and educated users on choosing meaningful passwords which make it difficult for unauthorized users to crack as well as log out or lock their systems when away from their desk.
- Protected software and directories of install software from unauthorized users installing, configuring, and maintaining workstations and servers, including Web servers, in support of business processing requirements.
- Administration of 500 nodes LAN. Designed Frame Relay WAN for growth from seven to 100 remote locations.
- Involved in all aspects of LAN/WAN planning, administration, and troubleshooting of Checkpoint Firewalls, Checkpoint VPN, tcp/ip, Appletalk, WINS, DHCP, SMTP, DNS, NAT and NT Domain trust relationships.
- Network tools included the use of HP Open View, Bay Networks Optivity, Lan alyzer, WhatsUp, and Compaq Insight Manager.
- Administered hardware including Bay Networks switches, Sun Enterprise Ultra 3000 Sparc , UNIX Solaris , Silicon Graphics IRIX , SparcStorage Array, Cisco routers, Compaq Proliant servers.
- Supervised Systems Administrators and Oracle DBA Oracle Financials/SQL Server . Responsibilities included design, setup and management of high availability web servers using Windows NT IIS 4.0. the servers receive over 50,000 hits per day for a single domain.
- Knowledgeable in researching and drafting security certification and accreditation reports NIACAP for FDIC.
- Made recommendations for improvements to data security, access control, business continuity and disaster recovery.
- Managed client's digital certificates at the Local Registration Authority using PKI encryption Algorithems using X.500/LDAP protocols on the Extranet.
- Installed patches to exploit and defend against buffer-overflow attacks. Scan file system integrity to detect Trojan horse attacks.
Confidential
Network Administrator
- Maintained hardware and Windows NT operating system on servers.
- Configured network services such as SNMP, DNS, DHCP and WINS.
- Backed up systems automatically using Backup Exec software and automated tape libraries.
- Set up Windows NT monitoring and auditing software.
- Also worked with uninterruptible power supply and EMC data storage system.
- Supported Microsoft Exchange, Lotus Notes and automated document processing software.
- Maintained computerized accounting systems.
- Supported all development work and database Oracle, SQL Server installations and configurations.
- Maintained systems and file security on both NT Servers and Workstations.
- Performed System Software and Hardware Maintenance.
- Installed upgrades of the NT operating system and supported service packs.
- Performed routine system maintenance to ensure file systems are operational.
- Performed backup and restore functions.
- Developed and implemented system documentation to support operational duties, disaster recovery procedures, configuration, and design documentation.
- Monitored overall system performance and fine-tune for optimum efficiency, enhance system performance and availability.
- Maintained all production NT system documentation and procedures.
- Performed system programming tasks in support of, but not limited to, all systems administration functionality.
- Experience with. IBM Enterprise Server, Networking TCP/IP, firewall and application support, directory services, and Web hosting.
