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Analytical Resume

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SUMMARY OF QUALIFICATIONS

Business professional seeking to be a valuable contributor to meeting firm’s goals. Core strengths include: research experience; analytical thinker with exceptional problem-solving abilities; excellent oral and written communication skills; quick learner with self-initiative; outstanding time and organization management; detail-oriented.

Knowledge of legal procedures; education experience with legal documents – briefs, pleadings, motions, agreements, complaints, and answers; understanding of Lexis/Nexis and WestLaw.

EDUCATION AND CERTIFICATIONS
  • A.A.S. Paralegal Studies – Confidential,DuPage (anticipate completion 5/13)
    • A.B.A. approved program with coursework completed in: Paralegal Studies, Drafting Legal Documents, American Politics, Rules of Evidence, and Business Law.
  • B.A. Marketing Management – Confidential,University, 3.46 GPA
  • Certificate – Teacher of English as a Foreign Language
PROFESSIONAL EXPERIENCE

Confidential,November 2011- Present

  • Provide animal care and serve as cashier.

Confidential,Direct Sales Field Supervisor, June 2009 –August 2011

  • Researched, monitored and reported various metrics on a daily, weekly, monthly, and quarterly basis.
  • Evaluated statistical data to identify target markets.
  • Conducted tactical planning and provided feedback and direction on effectiveness of promotions.
  • Targeted and supported efforts through analysis of competitive landscape.
  • Proposed change in operations resulting in $150,000/year revenue and cost savings.
  • Provided new hire on-boarding training, as well as ongoing training and education of staff.
  • Managed and led a front line work force of 12 Field Direct Sales Representatives to successfully execute appropriate marketing campaigns and customer acquisition strategies.
  • Supervised and coached Representatives to consult with customers on the breadth and depth of Comcast products and services.

Confidential,September 2008 – May 2009

  • Guatemala: Taught English as a Second Language (ESL) to kindergarten through adult students at a language immersion school.
  • Costa Rica: Volunteered at a sea turtle rescue camp.

Confidential,Membership Supervisor, February 2003 –
May 2008

Promoted to Supervisor (August 2005 – May 2008)

  • Conducted primary and secondary research for the Nielsen TV Ratings sample.
  • Performed audits to ensure policies were adhered to according to precise doctrines.
  • Identified areas to improve efficiencies and increase participation and response rates; potential cost savings of up to nearly $1 million annually (several of these ideas implemented).
  • Became thoroughly knowledgeable about the intricacies of sample management and took an active role in managing the recruitment of panel member households to meet objectives.
  • Supervised up to 20 direct reports (Membership Representatives and Trainers), including hiring, training, coaching, delegating, managing workflow; accountable for budget and delivering performance reviews.

Promoted to Trainer (June 2005 – August 2005)

  • Trained new employees and worked with existing staff to teach and enhance skills.
  • Continued high performance as Membership Representative while also in the Trainer role.

Membership Recruiter/Representative (February 2003 – June 2005)

  • Accurately interviewed household members and collected demographic data for audience measurement.
  • In-person recruitment of households to participate in the Nielsen TV Ratings.
  • Achieved level of top performer in 2004 while following strict procedures.
Confidential,President/Owner, March 2000 – February 2003
  • Performed primary and secondary market research.
  • Created electronic and print media marketing and sales materials.
  • Prepared marketing plans, budgets, and profit and loss models for clients in the training, education, advertising and publishing fields.
Confidential,Business Development Manager, May 1995 – March 2000
  • Reviewed contracts and awarded licensing agreements of major brand (Golf Digest) and similar brands.
  • Strategically developed new product division and sales markets.
  • Provided value-added marketing solutions and built marketing partnerships with clients in sports, financial, automotive, pharmaceutical, and consumer packaged goods (CPG) categories.
  • Created, tested and launched new concepts into the marketplace.
TECHNICAL AND OTHER SKILLS
  • Microsoft Office Word, Excel, PowerPoint, Outlook; Microsoft Access Developer certified
  • Contact management software applications
  • Bilingual: Intermediate Spanish

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