EXPERIENCE SUMMARY:
I have over twenty years of UNIX/Solaris Administration, Networking, LAN/WAN, Client/Server applications implementation and Sales support experience in the computer industry including: Managed major accounts with high visibility whose contracts ranged from $300K to $2M annually. Named "Employee of the Month" and "Employee of the Quarter" for the Northwest Area in the Customer Service and Sales Region at Sun Microsystems. Broad knowledge of Sun Microsystems offered products and technology including storage technology, SANs, high-end servers, datacenters, competitive interoperability.

COMPUTERS:
Honeywell 516; DEC PDP11; Sun Microsystems: 1xx, 2xx, 3xx, 4xx, SPARCstation 1 and 2, SLC, ELC, IPC,IPX, Classic, LX, SPARCserver 4xx, 1000, 2000, Ultra 1, Ultra 2, Ultra Servers 3X00, 4X00, 5X00, 6X00,SunFire Servers 280R/420R/3800/4800/6800/E15K, PDB/HA Clusters, E10k, Netra ft 1800, Netra t1, Netra t 1120/1125 Netra t 1400/1405, Netra st D130,Netra st A1000/D1000, SparcStorage Array, RSM2000, StorEdge A3000/A3500/A3500FC/A1000/D1000/T3, SunPCI, SunRay 100/150; EMC Symmetrix DMX, Brocade SAN Switches; Cisco SAN Switches; EMC Control Center SAN Manager/Symmetrix Manager/Performance Manager/ Storage Scope/Symmetrix Optimizer; personal computers.

LANGUAGES AND OPERATING SYSTEMS:
Perl, C, C++, SQL, Java, HTML, PASCAL, RSX11, Windows 95/98/2000, UNIX, Linux, Microsoft XP/W2K/NT Solaris 6,7,8,9,10,

SOFTWARE:
Frame, I-Planet, Veritas Volume Manager, Veritas Files system, Veritas NetBackup, Veritas Cluster Server, Lotus, Oracle 6/7/8/9/10, Solstice BackUp, Sybase 9/10/11, Sun Management Center, Sun StorEdge Component Manager, StorEdge Resource Manager, RAID Manager, Hitachi Storage Navigator, Solaris Disk Suite, Applix, EXceed, FTP, Netscape, EMC ECCSAN Manager/Symmetrix Manager/Performance Manager/ Storage Scope/Symmetrix Optimizer; Navisphere Manager; EMC Control Center, Solutions Enabler, Nagios, Big Brother

PROTOCOLS:
TCP/IP, UDP, ICMP, IPMP, IGP, IGMP, DHCP, DNS, TELNET, POP, SMNP, SMTP, SSH, RPC, HTTP,
AppleTalk, X.25, DECnet, Fibre Channel, PC/TCP, FTP, PPP

EXPERIENCE:

Confidential,Cupertino, California March 2008 to Present Principal Consultant

Provide design, deployment and optimization of storage management environments using advanced Veritas Storage Foundation technologies. I work closely with our customers to thoroughly assess storage infrastructures, and deliver an integrated storage resource management solution across all major storage hardware, operating systems, databases and applications. I help customers migrate disparate storage technologies to a single, standardized environment; upgrade their existing Storage Foundation technologies to the latest advanced capabilities; tune I/O performance; and optimize storage resources for database; Solaris 10 containers implementation and application environments. My main function is to enable customers to improve operational efficiencies while reducing cost and complexity.

Confidential, Sunnyvale, CA September 2007 to March 2008

Senior Systems Support Engineer
Senior level position within a team environment with primary responsibilities including: troubleshooting; data analysis; issue/problem resolution and internal/external customer support. Additional duties include: involvement/execution of project based work; monitoring/managing availability and performance; managing communications to the business; design validations; and testing. Other responsible include: end-to-end service ownership/delivery; emergency recoveries; service reviews; team mentorship and managing the relationship with the business.

Confidential,Roswell, GA October 2006 to June 2007

Network Technical Expert – Cingular Wireless – Consultant
Member of a team responsible for the design of corporate/consumer communications architecture, analysis of new technologies and the planning for their Solaris 10 implementation on Clustered Database and Application systems into the existing infrastructure by doing SUN Solaris 10 System Administration/ Building through loading/installing/configuration , Oracle 9i, Veritas Foundation Suite. Using my Sun Solaris knowledge from a UNIX system administrator perspective, cabling, wiring, hardware expertise for UNIX servers, and Veritas Foundation Suite knowledge, Oracle 9i Database knowledge from a DBA perspective. Viewed as a technology leader in areas of expertise such as LAN/WAN, network design and communications integration. Performed and/or managed problem resolution activities to ensure minimal service disruptions using complex management tools, various troubleshooting techniques and overall coordination between organizations and vendors.

Confidential,Norcross, GA June 2005 to October 2006

Senior Consultant

Member of a team responsible for Operations Management of Openwave’s Mobile Access Gateway systems at the customer site (Sprint/Nextel Communications). Managed Production support of six instances of MAG5 totaling sixty-six Sun Solaris 8 Servers. Each Mobile Access Gateway contained a nine-node cluster with 3 standby servers (V1280), and 2 Data base servers (SF6800’s) clustered with VCS 3.5 MP3. Responsible for all infrastructure related support for the network and server configurations upgrades and tuning. This environment also contains Brocade SAN switches connecting the EMC DMX 1000 Symmetrix, EMC Control Center, CISCO 6513 switches, and Veritas Cluster, FileSystem, and Volume Manager.

Confidential,Atlanta, GA March 2004 to June 2005 on CONTRACT

Systems Engineer, Professional Services

Provided Unix networking and support services for AT&T Global Customer Services Division that supplies Web Hosting Services for Fortune 100 customers. Consulted service strategies of networked systems and storage solutions. Documented and implemented repair solutions technical service issues. Veritas Cluster, Veritas Volume manager, Solaris Volume Manager, SunFire Systems (6800,V880, V480), Network Storage SAN (HDS9900, 3510), troubleshooting.

Confidential,Atlanta, Georgia, Dec 2001 to March 2004

Partner, Systems Engineering Consultant

Provided Unix/ Linux system network security design and implementation. Consulted in an upgrade of a Data warehouse High Availability solution with Sun Netra FT1800 servers consisting of SANs, Brocade Silkworm switches and Veritas Cluster Server. Helped in the development of RFPs for maximum
Return of Investment solutions in network security and data continuance. Helped in the development of service contracts for new and existing customers.

Confidential,Menlo Park, CA Sep 1999 to Nov 2001

Systems Engineer, Customer Briefing Center, Global Sales Organization

Provided Design/Implementation of demonstration systems for CBC complex configuration and support of Sun products SunFire Servers 280R/420R/3800/4800 and Ultra Servers3X00, 4X00, 5X00, 6X00. Sun Netra FT1800,T1, Sun Management Center, Sun StorEdge Component Manager, StorEdge Resource Manager installation with IP phones. Cisco Catalyst 4000 switches for Briefing center network infrastructure. I developed storage backup solution implementing Veritas Volume Manager and Veritas NetBackup with Sun Enterprise Equipment. Implemented NetBackup Solution with ATL/ETL/750 tape storage library. Configured LUNs, zoned servers and storage in the switch fabrics, performance monitoring and tuning, and capacity planning demonstrations. Developed demo with SunRays using Sun E450 which ran a WINTEL Environment on Sun’s Unix based server. I networked systems of PC and Solaris boxes using PCnetlink. Performed networked server installation of hardware and software. Wrote scripts in Perl, C-shell, Bourne for turnkey operation of Demos. I developed Sun Cluster 2.2 server for Demonstration Purposes. I provided system administration of all briefing center servers. I managed projects with Sun business units and product managers to Corporate Demos. I provided customer marketing event support.

Confidential,Newark, CA Sep 1996 to Sep 1999

Member of the Technical Staff, Network Storage Group

Designed test scenarios for testing of Network Storage products (hardware and software) Technical Lead for System Quality Assurance for Veritas Volume Manager System administration of all lab/test servers
Cisco Catalyst 4000 switches for lab infrastructure. Perform networked server installation of hardware and software Scripts wrote in Perl, C-shell, Bourne for test automation. Helped in the development of Sun\'s First Fibre Channel Hardware RAID system Brought first system configuration from design specs and
tested compatibility of OS,Kernel, Storage management software. Analyzed kernel panics and kernel reconfigurations for debugging software issues. Helped generate user operations documentation. Implemented minimum and maximum configuration testing by configuring LUNs, zoning servers and storage in switched fabrics, performance monitoring and tuning, and capacity planning of StorEdge A3000/A3500/A3500FC/A1000/D1000/T3 up to multiple terabytes on E10k and other Sun Enterprise Server systems. I generated bug IDs for tracking development issues. I interfaced with other development engineers to solve design issues. Provided solutions for RED Customer Escalation.

Confidential,- Mtn. View, CA Apr 1995 to Sep 1996

Mission Critical Technical Support Engineer

Provided software and hardware technical assistance in support of pre/post field sales efforts. Sparc Storage Array in 1GB to 1TB installations and troubleshooting. Installed and configured Ultra Enterprise 6500 Servers in Parallel Database and Cluster. Software supported Veritas Volume Manager, Legato Networker, Solstice Online Disk suite, Sun Cluster and Parallel Database. Direct and participate in the design and development of solutions to customer problems. Provide guidance, training and support planning for new product introductions related to specific product lines. Interface with other Sun organizations and vendors to resolve or assist in resolving customer problems. Analyzed kernel panics and kernel reconfigurations for
debugging technical issues with software. Performed networked server installations of hardware and software. Participated in customer visits to resolve customer issues/ problems. Wrote scripts in Perl, C-shell, Bourne for turnkey operations. Installed and tuned Oracle, and Sybase for customer error duplication. Provided system administration of all duplication lab servers. I participated in engineering in design reviews, code walk-through and address supportability issues during product development.

EDUCATION:
B.S. Information Systems Management Candidate - Confidential,University Cupertino, CA
Confidential,College - Los Altos Hills, CA