Business Service Administrator Resume Profile
FL
Office Operations Management
Recognized as a dynamic, trusted leader with a flexible, adaptable management style and excellent communication skills at all levels within the organization. Offers diverse background coupled with formal education and over eight years of experience in project management, driving complex assignments to completion on budget and on time. Able to travel extensively and relocate at moment's notice.
| Project Admin Coordination | Financial Analysis | Market Research |
| Team Leadership Training | OM Task Manage | Budget Forecasting Mgmt. |
| Account/Territory Management | Market Research | Willing to Travel |
Professional Experience
Confidential
Business Service Administrator Valuation Advisory Services
- Manage a variety of general office administrative activities and operations for the Florida Region.
- Review and maintain contracts to ensure business feasibility for the department.
- Report revenues, production and expenses to Directors.
- Assist in forecasting of the annual operating budget. Assist in reducing budget by 10
- Ensure 100 commissions are paid properly. Responsible for department's A/R A/P
- Prepare presentations for New Business Development. Prepared presentation packages to secure large portfolios.
- Other business continuity tasks such as: coordination of marketing materials and department website updates among others.
- Establish uniform processes and procedures and ensured adherence to them.
Confidential
Project Coordinator
- Project Administration: scheduling, budget keeping, permit pulling, and contract administration among others.
- Prepared presentations for New Business Development.
- Coordinated RFP's, proposals, scope of services and other standard documents.
- Relationship maintenance and liaison with clients, vendors, architects and contractors.
- Maintained score sheet, project budget and project schedule templates in the identified database.
- Ensured all projects documents are being uploaded and updated in Department's web-based software.
Confidential
Personal Banker
- Established, retained and deepened relationships with banking center customers and potential customers to achieve sales goals and provide quality customer service.
- Opened deposit accounts, took loan applications, responded to customer inquires, resolved issues, recognized and referred cross-sell opportunities.
Confidential
Project Administration/Marketing Manager
- Bookkeeping and Financial Analysis
- Assisted in project management, scheduling and planning.
- Developed leads from newspapers articles and/or bid announcements.
- Handled all legal aspect of contract administration i.e. lien of properties, payments, insurance requirements
- Coordinated and prepared product submittals, change orders and payment requisitions.
- Coordinated inspections/meetings with building/governmental authorities.
Confidential
Regional Sales Manager
- Managed and coordinated office furniture sales, client relations, project budgeting, planning and management
- Developed a dealer training program and instituted policies to enhance dealers' and manufacturers' revenue. By properly training our dealer network we increased sales by 15 and reduced our marginal cost by about 20-25 .
- Identified, contacted, recruited and contracted new distributors throughout the Caribbean.
- Researched market, identified, trained, and developed a dealer in Puerto Rico. Took market from 0 to 1 million in a span of 1 - 2 years.
- Managed and developed space plan furniture layouts and cost analysis for dealers and large corporate clients within the US and Caribbean
- Provided oversight management of 30 dealer distribution network in Caribbean. Provided customer sales support and product training to these dealers.
Confidential
Showroom Manager
- AssistedConfidential dealers in sales and demonstration of furniture to clients.
- Performed day-to-day showroom facility management operations. Coordinated sales meetings for sales reps, dealers, clients and corporate directors/managers.
- Generated quotations, space planning and graphical presentation for various local and regional dealers.
