SUMMARY

• Over eleven years of experience in the IT industry, excelled in developing software using SOLID principles, possess succinct knowledge on web technologies, web services, SQL and Azure platform.
• Handled several releases and delivered them on-time and within budget. Received CSAT rating 140 for three consecutive years across the geo's.
• Led development activities, managed resources and acted as liaison to the program manager to ensure quality deliverables, meeting strict deadlines during application life cycle.
• Outlined localization strategy for large scale applications and reduced cost into half by introducing automated tools.
• Experience on implementing applications for various domains ecommerce, healthcare, finance, customer services and support, technology areas like azure Platform, web/desktop applications, services, enterprise commerce and demonstrated the ability to quickly learn new technologies.
• Well appreciated by MS partners/customers for my excellence in coordinating and delivering high-quality systems, by steering through fast paced, rapidly changing multi-cultural environment
• Very passionate about next gen technologies, strong communicator, driven collaboration process across geo's, creative problem solver, organized long-term planner, self-driven personality.

SKILLS

• Development C
• Technologies Html 5, JQuery, Asp.Net MVC, MVVM patterns, Silverlight, WCF, Asp.net Web API, Windows Azure
• Web/Application Servers IIS
• Database SQL Server

EXPERIENCE

Confidential

Enterprise Commerce Volume Licensing

• This project establishes the infrastructure to sell, fulfill and transact hardware products through the Microsoft Volume Licensing channel.
• Analyzed business requirements, mapped the impacted components and supported the design of the owned and related components.
• Designed and developed Web API to build unified user management platform for the commerce system.
• External dependencies are separated, mocked and loaded through unity.
• Adhered to the TDD with 80 code coverage and integration testing of the feature implementation raised the code quality.
• Led the offshore team to build the UI of user management platform.
• Worked cross functional teams across geo's effectively to integrate with various functional system.

Environments: Html 5, C , Asp.Net WebAPI, NSubstitue, Visual Studio 2013, SQL Server 2012

Confidential

MS-Ticket Exchange Platform TEP

• TEP provides an Azure based integration platform for MS online customers and premier partners to submit their incident via standard set of Web services. Customer technical support incidents are channeled using the service plugins and ticket transformation maps are applied in the routing process to the MS IMS. This platform eases the onboarding process of the external customers.
• Designed and developed WCF SOAP and REST based services to ease the onboarding process of external partners to escalate incidents to MS IMS.
• Extensively worked on Azure Web and worker roles also used SQL Azure, Blobs, Queues and
• table storage.
• Evaluated various technology choices based on product needs, developer impact and technical merit to set technical direction for the evolution of application platform.
• Engaged with MS partners to onboard, provided technical guidance to ensure an innovative and delightful experience.
• Driven performance improvement effort by working with application users across geo's, increased the Website performance by 40 and well received by the end users in Far East and Asia regions.
• Gave brownbag to the group on Azure project development, Website performance scaling, code review tools and localization resource manager etc.
• Worked closely with the MS product teams .Net, IE during the pre-release cycle to identify compatibility and functionality related issues and helped them by providing detail info to address them for the product release.
• Drove the localization effort for the project, worked closely with the localization teams, business and end users for hand offs and hand back the translation, introduced tools to reduce the translation cost by 50 .s
• Recruited top talents and great team players to become part of the development team and mentored them in software development practices.

Environments: HTML 5, ASP.Net MVC, MVVM, JavaScript, JQuery, WCF, Web API, Visual Studio 2012, SSMS 2008/2012, Windows Azure

Confidential

Software Developer

• Confidential is used to submit, escalate/appeals in an incident which needs an executive's immediate attention or further customer/partner satisfactory detail information. It pulls incidents across most of the MS IMS data sources for further escalations. It has an email engine which runs an SLA's for incidents between advocacy specialist and subject matter experts to resolve the incidents timely.
• Developed Websites using Asp.Net MVC and TELERIK controls to develop rich UI applications that elevated escalations and resolution paths that crosses all business divisions which lifted revenue 6.5b as a result.
• Introduced built strategy in the team to easily manage the source codes.
• Leveraged subject matter expertise in analyzing and troubleshooting complex system/user issues, driven resolution and root cause analysis within SLA, assessed trends to identify broader improvement opportunities.
• Co-ordinated with cross platform teams to identify bugs and manage release process.

Environments: ASP.Net MVC, MVVM, JavaScript, JQuery, WCF, Visual Studio 2008, and SSMS 2008

Confidential

Software Developer

• The storefront Website provided complete e-commerce solutions, enabling you to create a full featured store for your online presence.
• Worked along with business analyst and system analyst in the design phase of the next version products.
• Worked on implementation of proof of concepts to get a buy off from business and PM.
• Developed ASPX pages, user controls and the business logic in C . NET components.
• Created Web Services as part of the architecture.
• Used the existing Com, DCom components and pipeline.
• Created the XSLT template for the ASPX pages.
• Responsible for coordinating the offshore team and reviewed the development tasks periodically.
• Led the coordination with QA team for bug triaging process.
• Responsible for the configuration of the commerce server and application deployment in various environments.

Environments: ASP.NET 2.0, C 2.0, SQL Server 2005, Visual Studio 2005, IIS 6.0, Web Services, Java Script, HTML, MS Visio, Infragistics 2007, Ajax, Endeca, MS Project, Share Point Portal.

Confidential

Analyst Programmer

• Involved in all phases of SDLC and played key roles in design, integration testing, and change management and user interaction.
• Created LDM and PDM for the database module wise.
• Involved in the development of most of the laboratory modules.
• Developed the UI for Web pages using ASP.NET, HTML and JavaScript.
• Responsible for coordination and communication with the application users and developers.
• Participated in peer-to-peer code review, presentations, coordination and knowledge transfer.
• Participated in getting the feedback from the users and customize/redesign the application as per the user's feedback.
• Created the user pre and final acceptance test case.
• Involved in data migration work data from flat files to the SQL server database.
• Performed unit testing, integration testing, and regression testing to determine and eliminate program bugs.

Environments: ASP.NET 1.1, VB.Net 1.1, SQL Server 2000, Visual Studio 2003, IIS 6.0, VSS, Java Script, HTML, Infragistics, MS Visio and ERWIN.