Sales Associate Resume
Hendersonville, TN
OBJECTIVE
An Administrative Clerk, Administrative Assistant or Customer Relations position.
PROFESSIONAL EXPERIENCESales Associate (Part-time), May 2010 – Present (as scheduled)
Confidential,Indian Lakes Shopping Center, Hendersonville, TN
Part-time/Seasonal worker. Customer service given and greet shoppers. Style expert gives suggestions, tips and ideas for today’s look. Sell clothing and accessories. Run computer cash register and computer system for customer sales and requests. Research stock inquiries, problem solving done, and returns processed. Restock clothing and accessories, stage stands and straighten displays. Cleanup and assist with closing when scheduled.
Quality customer service rendered. Receive and log Personnel Action Forms. Signatures sought. Greet and assist customers, receive payments for insurance premiums. Written receipts given to paying customers. Email correspondence sent. Monitored fax and copier machine forms to be processed, forward requests for employment verification. Received health plan changes and requests. Assist customers with job search login process, input and computer usage. Handle multiple telephone callers, listen and denote reason for calls and forward to proper specialist. Liaison for pickup and delivery of checks, personnel action forms, payroll and cashier special mailings. Daily mail slips and mail preparation. Receipt and delivery confirmed of department mail. Receive consent and other forms; direct interviewees to proper locations, and alert security of parking visitors. Assist with setup of meeting materials and meeting rooms. Seminar assisting in packet preparation, greeting, registration, and drawings associated with session vendors and seminar setup. Welcome and signup of interested employees. Program Specialist, March 1997 – September 2009
Confidential,300 Newport Avenue, Williamsburg, VA
Nonprofit organization assistance given to state, municipal and county courts, judges, state court administrators and other offices, libraries, students and faculty. Create and review contracts, research and collection of consultant information for services, accounting and HR records. Contact for project account setup and production follow-up per guidelines by director. Liaison for problem solving of sales, statistical compiling and reporting, consolidation and verification of numbers, consultant legal procedures and agreements, publication orders, payment discrepancy and collection, and bulk publication fulfillment for courses. Resolve outstanding accounts with courtesy. Enthusiasm and attention to detail used. Practice quality customer service for internal and external clients and department heads. Invoicing, rate assessing, and faxing materials. Review and process discounts and reimbursements. Coordinate communications to new and current customers. Post media releases, job postings, distribute of orders and archive information. Web page creation and updates, data entry accurately input, edits, proofing and creation of articles, and utilize legal resources to verify information accuracy. Communicate with client agencies for bidding, printing, coordinate distribution mailings and promote project timeliness. Identify marketing materials for conferences and displays, reproduce copies. Assist in production process of new exhibits and banners.
Database input for mailing lists and letters. Cross check for duplicates and bad addresses. Learn and enforce policy and procedures, schedule travel arrangements, decision making processes, and team work used. Prioritize tasks and file documents for improved productivity. Electronic filing and file consolidation. Solicit advertising space for magazines; assist in layout, inventory management and cleanup. Manage department shipping, packaging and supply orders. Presentation support, and maintain staff directory. Assist with legal funding projects. Large-scale mailings sent. Distribute information packets and direct judges, and other court customers through processes. Organize and create spreadsheets. Knowledge and use of Microsoft Office Word, Excel, Access, Outlook, Power Point, Impromptu for budgets, Word Perfect translating, Front Page and Contribute for the Web, Page Maker, Photo Shop, copiers, scanners, fax and adding machine, calculator, multi-media room equipment, and conference calling. Handle accounting practices; report and project monitoring for budgets; and end of year reporting. Assist in supervising temporary help. Compile data for statistical analysis and perform technical assistance to staff on software and mechanical equipment.
ADDITIONAL EXPERIENCE/ACCOMPLISHMENTS
-Quality customer service for many years with multiple levels of constituents. Assist with problem-solving, multi-tasking, conference set-up and preparation.
-Caseworker/Secretary, Lakewood Township Rental Assistance Program. Personal and legal documentation collected and updated; verifications; contract renewals; checks issued.
-Financial Analyst, Shadow Lawn Savings Bank while compiling and verifying statistical reports and generating presentation packets of analysis for managers and directors.
-Secretary at a paper mill, financial reporting and statistical reports.
-Accountant secretary, ledger upkeep, time sheets, tax packets.
-Collections secretary-IRS. Calculate liens and form and letter preparation.
-State of TN, Finance and Administration work as secretary.
-Supervise temporary help and willing to supervise others.
-Professional appearance; positive attitude. Analyze and summarize reports. Discrete and willing to assist.
-Outstanding work ethic, flexible, and has the initiative to succeed.
-Types 65-70 words per minute.
EDUCATION
Bachelor of Business Administration.Confidential,University, Clarksville, TN
