Client Services Representative RESUME NJ - Hire IT People

QUALIFICATION

Printing Management
Direct Mail
Quality Management
Print Production
Client Services
Print Procurement

PROFESSIONAL EXPERIENCE
Procurement Client Services Representative, Confidential, Jersey City, NJ 04/2011 - Present

Supervise four Stocking Associates to ensure stockrooms have office supplies in a timely manner
Manage four million dollars in stationery/office supplies for Goldman Sachs North America
Resolve discrepancies with graphic communications suppliers and Goldman Sachs office administrators
Post monthly billing reports via Microsoft SharePoint/Access to demonstrate client earnings

Procurement Specialist, Confidential,Boston, MA 04/2010 - 01/2011

Managed projects totaling to approximately $100K, conducting purchasing activities such as selecting/ordering paper stock, creating purchase orders, and reconciling costs/invoices upon job completion
Liaised between vendors, operations, and storage warehouses to troubleshoot vendor inquiries, file prep issues, specification issues, print issues, schedule/capacity issues, pricing issues and receiving discrepancies
Established production schedules and communicate timing parameters to vendors, ensuring the timely manufacturing and delivery of materials to clients

Pre-press Coordinator, Confidential,Boston, MA 09/2007 - 02/2010

Managed budgeting and inventory for all pre-press materials used within the Digital Retouching and Studio departments
Exported high-resolution print ads to national publications and print vendors via FTP applications & various ad portal programs
Reduced overhead expenditure by $500,000 dollars/year by effectively tracking, reporting and invoicing color printing charges agency-wide
Reviewed hardcopy proofs for color accuracy with Retouchers and Print Producers
Assured projects were completed on time with cost effective delivery to all publications and production vendors
Scanned and profiled imagery for web and print
Generated purchase orders (PO) and estimates in FileMakerPro for print projects

Facilities Manager, Confidential,Boston, MA 04/2006 - 09/2007

Managed budgeting and inventory for mailroom and office supplies
Distributed press related materials to each department and collected incoming mail
Coordinated all outgoing mail and packages using a logging mailing system
Assisted with front office telephone duties including logging all incoming packages

Print Production Coordinator, Confidential,Boston, MA 11/2004 - 01/2006

Assembled promotional investment management books and client facing presentation materials
Managed vendor accounts and relationships with UPS, Fed-Ex, DHL, and courier services for the firm
Sorted and distributed external and inter-office correspondence for all 400 employees in a timely manner

EDUCATION/CERTIFICATION
Confidential,University, M.A. Graphic Communications Management, NY, NY 2013
Confidential,-
N.E.., Graphic Arts, Southborough, MA 2009
Confidential,University, Cert. Magazine/Book Publishing, Boston, MA 2007
Confidential,College, B.A. Visual and Media Arts, Boston, MA2003

TECHNICAL SKILLS:
EFI Hagen, Customer Service Certified, P3 Software, Microsoft Office Professional 2010 (Word, Access, Excel, SharePoint), FileMakerPro, Ad Preflight Software; proficient with Mac and basic knowledge of Photoshop; familiar with Web, Sheet-fed and Digital Presses

PROFESSIONAL ASSOCIATIONS:
IDEAlliance, Direct Marketing Association, Ad Production Club of New York, Printing Industries of America, American Society for Quality, Graphic Communications Management Association, Publishing Graduate Student Association

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