RELEASE/SUPPORT MANAGER

IT Infrastructure and Software Release Manager with experience as System Analyst and System Integrator who analyzes and supports the release of mission critical systems with a special eye to mitigating risk. Strengths also include programming in C/Perl/Unix Utilities and in all stages of the Software Development life cycle. Extensive business knowledge in the Mutual Funds and Custody areas of Finance.

PROFESSIONAL EXPERIENCE

Confidential

Release Manager

• Coordination of migration events as Release Manager RM on the McGraw-Hill Education MHE Separation project, intended to physically separate from MHF Financial and relocate MHE into new datacenter rooms.
• Managed the content accuracy of the Migration Planning Workbook documenting the post transition state of the servers/services in the new MHE infrastructure.
• Drove migration tasks - Determined operational readiness of each task and managed the Command centers during actual physical relocation of the servers in the data center.
• Raised change tickets and managed the implementation for Firewalls, Load Balancers, DNS, Routing, Backup, Storage, VM/LDOM implementations. Networking analysis done for all infrastructure tickets.
• Conducted On boarding of new Release managers with training in the SDM12 Tooling system for ticket generation and best practices in the RM duties.
• Performed management resource loading for the twice weekly scheduling of Release managers and engineering staff Network/Firewall/KVM/DNS/Storage to support server migration efforts.

Confidential

Release Manager

• As a member of the release management team, coordinated PWM software change and release management activities in accordance with firm and regulatory requirements.
• Utilized the JIRA work flow tracking tool to ensure approved 'gated' progress in the release cycle. Created repository targets and managed the continuous error free software release builds via Jenkins.
• Coordinate with, and manage global SA/DBA/Network infrastructure resources for deployment date.
• Define and publish annual schedule of coordinated releases across Front-End, Back office and maintenance upgrades. Defined and managed minor weekly release targets between major release dates.
• Conducted PWM weekly group meetings to address emergency events, socialize and ensure teams were cognizant of impact from upcoming major events and reviewed/mitigated production incidents.
• Performed regression and quality assurance performance testing utilizing the HP Performance testing tool.
• Coordinated software rollout and infrastructure releases to QA and Production and verified availability of team's checkout resources.
• Conducted No/Go release meetings with management and posted production outage notification to users.
• Documented issues during production roll-out for post-mortem analysis and updates to best practices.

Release Engineer / Confidential

• Managed five and nine member teams collocated in US and India. Led projects on these teams to implement systems for increased operational efficiencies.
• Coordinated and managed the software release structure supporting interfaces to multiple external firms and internal firmwide departments.
• Maintained constant software review meetings with the global teams to ensure quality software and the integrity of CVS branch merges during development by the global team.

Confidential

Release Engineer / Senior Analyst / Production Support

• Main architect and analyst responsible for three mission critical Mutual Fund applications, providing business and technical application support as the single US team member. Managed the project relationship between the firm, application software vendor, DTCC and Fund companies.
• Managed BCP process. Devised and built control systems for alerts and API integration software for seamless compatibility of vendor software with firm systems.
• Designed and coded efficiency tools supporting the business operations and the application support teams. Effectively deployed and coordinated software releases through the full QA and Production environments.
• Built automated alerts to detect production processing failures and exceptions.
• Coordinated across departmental teams SA/DBA/infra to accomplish multiple OS/DB/Server upgrades including migration of applications from Unix UI to the MS Windows platform.

Confidential Senior Software Engineer

• Project leader for re-engineering effort to migrate the Equity Order Management trading to PowerBuilder platform with Sybase database. Responsibilities for the foreign and domestic support of these trading systems.
• Supported Global Oasys and domestic FIX protocol interfaces to the broker platforms.
• Made enhancements to Equity applications and provided market data feeds to the trading floors
• Trouble shooting, problem resolution and level 1 through 3 support of Order Management system.
• Developed the Custodian Notification System utilizing the THOMSON Tradelinx product interface.
• Made extensive use of Sybase stored procedures, triggers and tuning facilities.
• Developed reports and interface systems using C, DB-lib and Openserver on UNIX.
• Functioned as SA/DBA in provisioning new workstation/server builds and deployment to the trading desk.

Confidential Programmer / Analyst, System / Analyst, HFE

• Developed UNIX/'C' foreground/background processes for Amdahl system based on Teradata Database.
• Developed an IDMS Order tracking system for the Construct, Plan, Schedule and Coordinate application.
• Designed and programmed on the rewrite of the AT T Gross Pay calculation software to meet the rigid deadline of the Government Modified Final Judgment on the breakup of AT T.

technical summary

• Software: JIRA, Hudson, Jenkins, UNIX/Shells, Perl, SQL, 'C', AutoSys, Windows, SWIFT, Sybase APT, OS/Cobol, MVS/XA JCL, IDCAMS, TSO/ISPF, OpenServer
• Databases: Sybase, Oracle, IBM DB2, IDMS DB/DC, Teradata, Informix.
• Hardware: UNIX/Solaris, Linux, Windows PC, IBM, Datacenter, AMDAHL, TERADATA DBC