Summary:

• Extensive experience Program Management by Defining roles/responsibilities and providing oversight Planning administering multiple projects as well as overall program Implementation of specific Fiscal Practices Control, Resource Management Equipment, Technology and other factors in the work environment Planning Control at multiple levels with varied Goals/KPI
• Providing IT infrastructure support services including planning, project management, installation, on-going monitoring and troubleshooting, following operational policies procedures in compliance with industry standards.
• Managing capacity plan for development teams across various locations in US, UK and India.
• Responsible for preparing yearly release milestones and getting sign-off from design, development, and test teams. These milestones shared with release management and PMO team to track projects as per planned schedules.
• Handling project review meetings with Project, Design, Development Managers, and Release management team to track projects, acceptance, and to deliver across releases.
• Coordinating project review meetings with Project, Design, Development Managers, and Release management team to track projects, acceptance, and to deliver across releases.
• Similar expertise in Project Life Cycle including Initiation Feasibility Study, Business Function Study, Requirement Finalization, Project Scoping, Task Break down, Effort Time Estimation, Costing Project Budgeting, Resource Risk Management and Execution Control Planning/Monitoring, Timely quality based delivery closure
• Involved in requirement review meetings to prepare various documents HLD/ LLD as well as in resolution of performance issues.
• Similar proficiency in Application Support Management through Study Analysis of Problem Tickets/Change requests, Impact Analysis and Specification corrections if necessary , Change Finalization and Design, Change Management and Testing, Configuration Management, Server migrations across data centers and Patch/Update Release
• Proficient in Software Development Life Cycle involving Analysis Study of Business Requirements, Technical Functional Specifications, Data/Interface/Process Design, Module/Interface Development, Testing, Integration and Implementation
• A competent Team Leader in driving the team to performance excellence through knowledge transfer, motivation and mentoring
• Team Player with Fast Learning Curve and analytical, problem solving, planning, communication interpersonal skills

Technical Skills:

Professional Experience:

Confidential

Program Manager

Electronic Billing Systems will receive invoices from Enterprise, Wholesale, Federal/State government and Consumer billing systems and processes - which includes online bill views, paper bill generation, and CD distribution. Also facilitate customer bill inquiry via portal for any bill issues, claims adjustments. Large enterprise customers can receive bills in EDI format and can pay bills using payment services.

Responsibilities:

• Managing capacity plan for development teams across various locations in US, UK and India.
• Responsible for preparing yearly release milestones and getting sign-off from design, development, and test teams. These milestones shared with release management and PMO team to track projects as per planned schedules.
• Handling project review meetings with Project, Design, Development Managers, and Release management team to track projects, acceptance, and to deliver across releases.
• Accountable to lead multi-location development team creating capacity plan of the team involving development and system testing.
• Supported application systems migration across data centers
• Managing the project life cycle through onshore/offshore model including DR for mission critical project implementing
• Providing IT infrastructure support services including planning, project management, installation, on-going monitoring and troubleshooting, following operational policies procedures in compliance with industry standards.
• Coordinating project review meetings with Project, Design, Development Managers, and Release management team to track projects, acceptance, and to deliver across releases.
• Involved in requirement review meetings to prepare various documents HLD/ LLD as well as in resolution of performance issues.
• Spearheading development of reusable business objects to share between various applications along with code reviews, customization and maintenance of code across applications as per Verizon CMMi Level 5 Standards.
• Performing daily team administration routines as well as team development and people management initiatives

Environment: Java 1.3.1/1.4, DB2, Oracle 10g, web server, TOAD, Web logic, Windows XP/7 Server and Sun OS 5, Mainframes

Confidential

Technical Manager

• Financial Operations Systems project facilitates contract setup, auditing and billing. Audit Engine Application allows billing analysts and account teams to validate accounts associated contracts and helps ensure accurate linking of contract rates to new account s and circuits.
• This project interacts with various flows through systems by interfacing with web services and directly connects to databases such as SQL Server.

Responsibilities:

• Responsible for developing reusable objects, oracle database and application performance tuning.
• Managed - Development team, Project team across various locations through onshore/ offshore model including DR for mission critical project.
• Handled capacity planning and preparing projects estimate.
• Handled requirement review meetings to prepare various documents HLD/ LLD .
• Implementing Verizon CMMi Level 5 Standards.

Environment: Java 1.3.1/1.4/1/5, Sun One Web server, Oracle 10g, xFire web services, TOAD, Weblogic Workshop, Ant, Windows XP and Sun OS 5

Confidential

Technical Manager

Trouble Administration Services is part of VPS Service Assurance systems offer a multitude of self-service and automation functions for access carriers, CLECs, Verizon Business and VPS centers. It provides real-time information across national footprint. It will collect, execute and distribute the well formatted service assurance transaction data at the lowest possible price via self-service and automation. It will support all products supported by VPS centers, wholesale and retail. Available functions are Trouble ticket entry, ticket modify, ticket status, ticket escalation, circuit history, ad-hoc ticket status reports, ticket fix verify, ticket cancel. Network test transactions: MLT, quick test, performance monitory, Loop Up/Down. Feature verification/fix. Trouble Administration services provides various tools for different needs VPS Center tools, large customer B2B flow-throw automation using web services, web based self-service and voice portal self-service.

Responsibilities:

• Managed - Development/ System Test teams, Project teams across various locations through onshore/ offshore model including DR for mission critical project.
• Participated and coordinated requirement review meetings to prepare various documents SRD/ DD .
• Responsible to resolve performance issues and optimizing/ updating scripts for faster building for Weblogic 8.1.
• Developed reusable business objects to share between various applications.
• Implementing/ coordinating CMMi Level 5 Quality Standards.
• Looked after code reviews, customization and maintenance of code across applications as per Verizon CMMi Level 5 Standards.

Environment: Java 1.3.1/1.4, Web Logic 6.1/7.0/8.1, Oracle 10g, IBM MQSeries 5.x, JMS, EJBs, Eclipse 3.0, JBuilder, Ant, Windows XP, Sun OS 5 and HP UNIX

Confidential

Software Engineer

ESGTAXI is a middleware application and part of Trouble Administration Services form interface between the CLEC's and the Verizon Repair Systems. The system interacts with various backend applications, such as VB clients and legacy systems.

Responsibilities:

• Responsible to resolve performance issues and optimizing ants build script for faster building.
• Involved in identifying and developing of test cases and scripts.
• Developed reusable business objects to share between various applications.
• Involved peer code reviews, customization and maintenance of code across applications.
• Utilizing IBM MQ Series and message driven beans for message processing using JMS.

Environment: Java 1.3.1/1.4, Web Logic 6.1, Oracle 8i, IBM MQSeries 5.x, JMS, EJBs, Eclipse 3.0, JBuilder, Ant, Windows XP and Sun OS 5

Confidential

Software Engineer

Edocs is a leading provider for billing software for many big telecom, credit card and healthcare businesses. Anthem is a leading healthcare provider which uses the product from Edocs Inc, which allows the customers to register, maintain profile, view statements, view transactions, view reports, and pay online CSR, Enrollment and schedule payments. The product also provides special features for internal users to manage cases, disputes, jump to page, impersonate, run batch reports based on their roles. Card Manager was designed and developed using Struts, Tiles, Servlets, JSP, Custom tags, and Weblogic 8.x. Oracle 9i server was used in backend.

Responsibilities:

• Handling design development of:
• Hierarchy module integration with other modules with a team size of 15.
• Use-case, class/ activity and sequence diagrams using UML with Enterprise Architect.
• Form beans, action classes and business services layer BSF using Struts/ Tiles Framework and XMA.
• Ant build scripts for generating ears.
• Reusable business objects to share between various modules and applications.
• Installing and configuring Web Logic on local environment for developing module.
• Utilizing Rational Clear Case tool for version control.

Environment: Java 1.4.2, Struts, Web Logic 8.1, Oracle 8i/9i, Rational Clear Case, Eclipse 3.0, IntelliJ 4, Enterprise Architect 4.0, Ant, Windows 2000 and Sun OS 5.8

Confidential

Software Engineer

Bloomlink application is an Order Management system and integrates with different applications data for order processing. Also involved in Bloomlink Reports application for internal use only added product maintenance functionality. The environment setup with Web Logic and Tomcat and deployed on Web Logic on production environment.

Responsibilities:

• Migrating server side java script pages to J2EE technology using MVC architecture.
• Developing:
• Various types of files and viewing those over JSP Pages and printing automatically when JSP page loads on to browser.
• Java Beans to use with JSP Pages.
• Creating and updating PL/SQL packages for improving system functionality.
• Optimizing SQL queries in performance tuning using various oracle tools.
• Conducting user interviews for spec design, repository administration and client specific custom functionality.

Environment: Java 1.4.2, Web Logic 7.x, Tomcat 4.x, Iplanet 4.x, Eclipse 2.x/3.x, Oracle 8i, SQL, PL/SQL, SunOS Solaris and Windows 2000

Confidential

Software Engineer

Voyager integrates various systems such as Legacy Systems, Seibel, and IVR etc with SAP using IBM MQ Series 5.2, MQSI 2.1, and Neon 2.1.

Responsibilities:

• Java objects to perform User Exits and to connect to Oracle Database for Lookup Objects.
• Various Shell Scripts using Korn Shell.
• DOCs, RFC Listener and RFC Server to connect to SAP and access the data.
• Neon Rules and Formats for mapping and processing the data.
• MIF 2.0, MQ Client, Q2File, File2Q, Q2FTP and FTP2Q services to interact with MQSI and Neon.
• Installing and configuring services and listeners.

Environment: Java 1.3, IBM MQSeries 5.2, MQSI 2.1, Neon Formatter, SAP, XML, XSL, XML Schema, Oracle 8i, SQL, PL/SQL, Windows 2000, AIX

Confidential

Software Engineer

The Partner Relation Management PRM System facilitates all global Lucent partners can communicate over Internet and share documents. The development environment setup with WSAD 5.0 and Oracle 8i on HP UNIX platform.

Responsibilities:

• Handling design, development and testing of the project with a team size of 10 members.
• Customizing Tag Library to use in JSP Pages.
• Developing - Server Side Java action and business classes following MVC architectural pattern, Java Beans to use with JSP Pages, File uploads and viewing those over JSP Pages, Customized/ reusable Java Objects, Test plan strategies, perform user interviews for spec design, code review, repository administration, client specific custom functionality.
• Utilizing JDBC thin client to access the Oracle Database.

Environment: Web Sphere 5.0/4.0, Oracle 8i, Eclipse2.x, J2EE 1.3, Servlets, JSP, XML, JMS, Log4J, JavaScript, JDBC, SQL and HP UNIX.

Confidential

Software Engineer

An inventory, allotment and reservation automation system is being developed for De Palm Corp, Aruba. De Palm Corporation is a premier destination management company in Aruba. DRMS centralizes the reservations and provides accurate financial, operational, and logistical information that is necessary for the management to make decisions on a daily basis. DRMS is web-based and consists of several modules, which provide valuable data for yield management activities. DRMS provides all the necessary financial controls in place, to discourage fraud and increase employee accountability. The development environment was set up with WSAD 5.0 on Windows NT/2000 platform and production with Web Sphere 5.0, and DB2UDB 7.1 on Linux Red Hat 7.1 platform.

Responsibilities:

• Handling architecture, design, development and testing of the project with a team size of 10 members.
• Providing assistance to team members on using WSAD 5.0 for rapid application development, and testing.
• Designing developing - From Requirements to Pattern Driven Design approach, JSP pages based on Struts Framework.
• Server side Struts Action java classes following MVC architectural pattern, Servlets that control the behavior of the application depending on the inputs from the GUI and the user's role.
• Session Beans, Entity Beans with CMP/CMR, and XML Business Delegate with custom XML Schema.
• Security Framework using Data Access Object, Service to work patterns, for authorization and authentication of DePalm users.
• Conducting client interviews, requirements gathering and management.
• Spearheading designing of use-case, class diagrams, activity diagrams and sequence diagrams using UML with Together Control Center Model-Build-Deploy Platform .
• Incorporating various standard J2EE design patterns Data Access Object, Intercepting Filter, Service to worker, Business Delegate, Service Locator, Session Fa ade, Value Object and guidelines by Sun Microsystems.
• Looking after relational database modeling and working on triggers and stored procedures.
• Developing - Plans for incremental development and testing, XSDs for Product specifications and products info is stored in XML documents repository. XML pages are rendered using XSLT and XPath. Log4J was used for recording logs.
• Leading - GUI navigation is optimized by rapid prototyping and testing usability with actual users, Extensive unit testing is done using WSAD JUnit features, Together Control Center.
• Displaying the reports in HTML and PDF format.
• Credit Card payment confirmation on POS printer using Applets
• Installing and configuring Web Sphere 4.0/5.0 application server, deployed the application on the server, configured James server for email categorization, and carried out performance tuning.

Environment: WSAD 5.0, Web Sphere 5.0, DB2UDB 7.1, J2EE 1.3, Servlets, JSP, Struts, XML, JMS, Java Mail, Log4J, JavaScript, JDBC, SQL, Rational XDE Tester, Visual Source Safe, Ant, UML, Windows 2000 Red Hat Linux 7.1

Confidential

Software Engineer

This system consists of various Modules under deployment include Process and SOE Design, Assembly Line Design, Supply Point Management, Material Synchronization, KANBAN methodology adoption, Electronic OMS, Interactive TQC, Proactive Material Management and Supply Chain Management. Also included in the development phases on various other niche areas.

Responsibilities:

• Development of repository for standard library functions.
• Analysis, design and development of Assembly Line Design, Supply Point Management, Material Synchronization and KANBAN methodology adoption modules stand-alone functionality and Integration of all modules.
• Development of ECToolbox, repository for standard library functions.
• This library facilitates to create and maintain database connections and transactions, stores database table structure relations between tables in a dictionary and also facilitate to retrieve and update database data with simple java method calls.
• Creating, maintaining and tuning database table structure.
• Installing and configuring Web Sphere 4.0 application server deployed the application on the server.
• Looking after front end development for 2-tier architecture using Swing and for 3-tier architecture using HTML, validations performed using JavaScript.
• Designing and developing JSP pages.
• Utilizing Web Services for data sharing with SAP/R3.
• Developing:
• Interfaces for integration of SAP R3 and Oracle database, and data modification / enrichment using IBM MQSI 2.0, NEON Formatter.
• Test plan strategies, Perform User interviews for spec design, Code Review, Repository Administration, Client specific custom functionality and Database performance enhancements for various well-known Manufacturing Industries.
• Building reusable functions in Java.

Environment: Web Sphere 4.0, IBM MQSeries 5.2, MQSI 2.0, Neon Formatter, SAP R/3, Web Services, SOAP, Tomcat 4.x, Servlets, JSP, Java 1.3, Swing 1.1.1, JNDI, XML, XSL, XML Schema, JBuilder, Oracle 8i, SQL, PL/SQL, Perforce Version Control, Install Anywhere 3.5, and Sun OS Solaris

Confidential

Software Engineer

Confidential SAP R/3 with Java web based technology for the automotive manufacturers.

Responsibilities:

• Cynercon is software Development Company based out of Burlingame, CA, involved in development of DMS tool which interfaces SAP R/3 with Java web based technology for the automotive manufacturers.
• Demand Management System will provide demand for materials and availability.
• Being part of the Team, involved in analysis, design and development of Demand Management System. SAP integration is done using Java RFC Calls. Used JDBC Thin drivers for connecting to Oracle database.
• Involved in developing PL/SQL procedures, functions and triggers for data validation and error detection.
• Developed front end using Swing 1.1.1.
• Responsible for developing Test plan strategies, Perform User interviews for spec design, Code Review, Repository Administration and Client specific custom functionality.

Environment: Java 1.1/1.2, Swing 1.1.1, Oracle 8.x, SQL, PL/SQL, Perforce Version Control, JBuilder, Windows NT 4.0 and Sun OS Solaris.

Confidential

Technical Analyst

Responsibilities:

• CSMS will help in providing a central Data source for the analysis of purchasing activities across all Mercy business Units.
• Technical Analyst for CSMS team. Understand the business rules and implement them using the appropriate Oracle tools.
• Screens, Menus and Reports were generated using Designer's Forms and Reports generators with customization in Developer/2000
• PL/SQL Modules of Procedures, packages, Functions Triggers, Utilities and SQL DDL were generated using the Oracle Server Generator.
• Data migration using Oracle tools such as SQL Loader. Generated PL/SQL scripts to perform data validation and error detection.
• Responsible for developing Test Plans for Unit, Volume, Stress and System testing of various modules.

Environment: HP UNIX, ORACLE 8.0.X, SQL, PL/SQL, SQL Loader, Developer-2000 and Designer-2000

Confidential

Team Lead

Responsibilities:

• Project leader for Management Information System MIS team. Responsible in developing Project Estimation, Billing and Employee monitoring modules for KAY AAR. Project Estimation and billing modules will maintain the current projects on hand, customer information and also gives the estimation time and billing information. Employee monitoring module maintains day-to-day operations of employee and target achievements.
• Responsible for development of forms, reports and procedures to implement the functionality.
• This system is developed on Windows NT 4.0 server and Windows 98 OS as client. Responsible in the Design, Development and Testing of all modules.

Environment: Windows NT 4.0, Oracle 7.3 Server, SQL, PL/SQL, Developer 2000 and Designer 2000

Confidential

Programmer/ Analyst

Responsibilities:

• Involved in the development and testing of a Cobra Administration Services CASS for Human Resources department of COVA as part of a 10-member team that developed the system.
• The COBRA Administrative Services System CASS offers services to administer the COBRA coverage facilities to the eligible employees of an employer, who enter in to a service contract with Cobra Administration Service.
• CASS includes various modules and details on Employer, Insurance, Beneficiary, Invoices and reports.
• Also involved in Customization and Enhancement of the existing system as per changes in the user requirements with occasional bug fixing and trouble shooting.
• Batch programs and Scheduled Processes in PL/SQL were developed on Oracle 7.3 Server.

Environment: SCO UNIX, Oracle 7.3, SQL, PL/SQL, SQL PLUS, Visual Basic 5.0 Crystal Reports

Confidential

Programmer/ Analyst

Responsibilities:

• Banking System facilitates for Savings Account, Current Account, fixed Deposit Account, and Loan and General Ledger Maintenance modules.
• Responsible for development of Savings bank module and integration with other modules. Savings Bank module involves New Account creation, Maintenance of Money Transactions, Demand Draft Issue, and Check Transfer/Deposit.
• Transfer of Customer Accounts and Deletion of customer accounts with complicated validations, Error checking and Report programs. Also involved in testing of year 2000 compliance.

Environment: Windows NT, Oracle 7.1, PL/SQL, Developer 2000 SQL Loader