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Customer Service Resume

San Antonio, TexaS

Objective

To obtain a clerical or general office clerk position where I may contribute my organization and professional skills.

Skills

MS Word 2003 Customer Service Patient
MS Outlook 2003 Cash Handling Fast learner
MS PowerPoint Bilingual (Spanish) Verbal Organized
Type 20 WPM

Experience

Confidential, Texas
CSR 2010-2011
Was working for direct express in a call center setting. Would review
transactions with clients over the phone over there social security
accounts, child support and food stamps. Would replace lost or
stolen cards, disputed transactions in a high volume call setting
with an ABC score of 100.

Confidential, Texas
Cashier 2008-2009
I worked as a cash handler. When I started working I was working
evenings but was moved as opener. My responsibilities included
opening and preparation of the store. I operated the drive-thru and
other tasks until the day shift manager arrived. I was responsible
for a daily till, counting money in the safe, making money drops and
maintaining inventory.

Confidential, Texas
Provider/Caregiver 2006-2007
I was a provider for an elderly lady that lived across the street
where I was staying. My duties were cooking, cleaning, and keeping
her company.

Confidential, Texas
Certified Nurse Assistant 2002-2002
I helped the elderly with their everyday activities. I showered,
changed, fed and took their vital signs. I also maintained the record
charts.

Education

Business Office Technology Applications Certificate
14 Continuing Education Units with emphasis on Computer Skills
High School Diploma

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