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Coordinator Resume Profile

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NJ

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SUMMARY OF QUALIFICATIONS

  • 7 years experience as an Analyst in Trading Advisory environment.
  • 6 years experience in Banking Industry from CSR to Management.
  • 4 years experience as Team Leader USA and Brazil.
  • 5 years experience as Treasurer for Birmingham Woods Condo Association
  • Excellent ability to identify customers needs and deliver innovative solution.
  • Excels in fast pace environment where initiative and accuracy are essential.
  • Traveled to Brazil and successfully trained 10 new employees for new office.

Languages: Portuguese Fluent

PROFESSIONAL EXPERIENCE

Confidential

Coordinator

This position provided support to Delphi plants globally on the process of migrating from Windows XP to Windows 7 which were 3 parts Pre-migration, Migration and Post-migration for regular users, and remote users. All instructions were translated into Portuguese which were: Communicate to users to check their machines to make sure it was prepare for Migration, Instructions and the date for their migrations.

Confidential

Research Analyst

  • Analyze and codify customers' responses about their automobile ownership experiences for the Brazilian market.
  • Evaluate interviewers conducting interviews Listen to interviewers tapes and analyze the comprehension and accuracy between the interviewer and the interviewee.
  • Translations if necessary Portuguese to English and vice versa

Confidential

Valuation Analyst

  • Performed 4-month period Valuation Compliance Reviews VCR for assigned business units/regions with 100 accuracy.
  • Analyzed international disbursement data, purchasing records, invoices and shipping documents to determine if the valuation of merchandise was accurately declared to U.S. Customs at the time of entry.
  • Contact international business units, vendors, purchasers to successfully resolve problems.
  • Reconciled international invoices by calculating value adjustments, determining applicable duty liability and preparing a final report to the client.

Confidential

  • Provided translation support. Monitored, expedited, analyzed data, prepared uploads to the system. Maintained all supporting documentation and statistical records.
  • Prepared and delivered presentation to clients, explaining the used system and overview of the Origin Verification Team work.
  • Traveled to Brazil and successfully trained 10 new hires for new office opening.
  • Solicited supplier declarations via telephone or e-mail and recorded communication.
  • Developed a rapport with supplier contacts, learned unique issues involving each company.
  • Reviewed, analyzed and reconciled all documents received for thoroughness and accuracy, including cost information, classification and other elements key to the correct verification of country of origin.
  • Maintained statistical information and preparing status reports to management as required.

Underwriter

Confidential

  • Assisted and supported the leadership team of rating and underwriting department to ensure accuracy of all policies.
  • Implemented group wide policy changes, monthly group renewals, and clerical adjustments that increase accuracy and ensured 100 compliance.
  • Implemented risk underwriting principles, policies and rating methodologies with accuracy and timeliness.
  • Utilized STAR, PRISM, word processing and spreadsheet applications.

Financial Planning Analyst

Confidential

  • Contacted the advisors and clients to correct and update the appropriate financial information into FAS-Financial Advisory Service .
  • Interpreted financial statements to ensure 100 compliance Tax returns, Brokerage statements, Benefits manual
  • Organized, summarized and analyzed current data ALPIE - Assets, Liabilities, Policies, Income, and Expenses . Reviewed and printed draft plans to the Advisors.
  • Verified net worth and cash flow goals and the results of current Lifetime goals.

Bilingual Support Technician Owens Corning

Confidential

  • Provided telephone IT support to computer end users.
  • Provided excellent Phone and Troubleshooting skills. Outstanding customer service skills.
  • Provided and participated in training, accurately documenting STRs, enhancement and orders. Work on special projects when requested. Work to improve phone statistics and acquired a good overall knowledge of supported software.

Development/Translator Courseware

Confidential

  • Translated into Portuguese Xerox Transition Manual to be used in Brazil by Xerox
  • employees on the migration to Windows environment PCs.
  • Tested and translated Electronic Mentor System for global usage.
  • Developed guidelines for technical English writer to achieve quality translation into five languages.
  • Established guidelines and procedures for completion of assignments.
  • Contacted validators overseas Europe and South America .

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