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Citrix Engineer Resume Profile

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Wayne, NJ

Summary Experience:

  • Solutions driven professional with 7 years of as a VMware Administrator and system administrator, system architecture, enterprise server administration, middle level management/Technical assignments in System Analyst/administration/ IT infrastructure management.
  • Proficient experience with VMware Workstation and ESX that consisted of loading server OS and applications for Alpha, Beta testing and production implementation. Virtual Center and vMotion were used for administration.
  • Experience working with Symantec Ghost, used to make images of Citrix servers and also used to roll out pre-imaged server operating systems.
  • Microsoft VB Scripting and Microsoft Windows Script Host Essentials - Microsoft WMI Scripting, SQL 2000 / 2005 configuration, backup and tuning experience for multiple products including Citrix, Logcaster, WebSense and AppSense.
  • Extensive experience in Network Protocols, managing VLANs / DNS with QIP and implementation troubleshooting of Layer II ACLs.
  • Handling of web based application through combination of Citrix presentation server, Linux VMware Management.
  • Citrix XenApp Web Interface Administration via IIS.
  • Configuration of Citrix server policies, Load Management, Printers creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 4.5/5.0.
  • Installing, Configuring Trouble shooting of VMware ESXi Server, performance monitoring VM'S ESXi Servers using virtual center.
  • Creating, Managing Virtual Machines using templates, enabling VMware features like vMotion, sVmotion, High Availability HA , Resource Scheduling DRS , P2V, V2V migration project. Used virtual converter.
  • Proficient with VMware infrastructure suite 4.x, VMware infrastructure suite 5.
  • Provided lab support to test and dev. team by using VMware features Snapshots, Cloning.
  • Experience in administration of Active directory only in creating users and computers, groups, account unlocking, password reset .
  • Experience in trouble shooting of computer Hardware and software related issues Tivoli monitoring, Antivirus up gradation, folder access permissions.

Technical Skills:

Citrix

Application Virtualization XenApp , Server Virtualization XenServer , Desktop Virtualization XenDesktop , Presentation Server 3/4/4.5, XenApp 5/6/6.5, XenServer 5.6, XenDesktop 4/5, Provisioning Server 5.x, Desktop and Application Streaming Metaframe 1.0, 1.8 and XP, Web Interface, Secure Gateway CSG , EdgeSight and Resource Management Services RMS , Installation Management Services NetScaler.

Microsoft

Windows NT/2000/2003/2008/2008 R2, Terminal Services/Remote Desktop Services Hyper-V, App-V, Active Directory and Group Policy, Windows 95/98/NT/2000/XP/Vista/7.

Networking

Network Design and Troubleshooting, LAN, WAN, Frame Relay, ATM, Wireless 802.11b/g/n , SSL VPN, Switches, Routers, Hubs, Bridges, Repeaters, TCP/IP, IPX/SPX, Ethernet, Token Ring, SNMP, SNA, ICA, RDP, Hardware and Software Load Balancing.

VMware

VMware ESX 3.5 , ESXi, and vSphere 4 5 environments with VirtualCentre Management, Lab Manager, VMware View 4 4.5,VMware vApps, Thin Apps, Consolidated Backup, DRS and HA.

Backup Tools

Symantec Net Backup, Symantec Backup Exec version 8,9,10,11,12, Symantec System Recovery version 8,9,2010, VEEM Backup, Symantec Enterprise Antivirus Antispam, Symantec Brightmail.

Professional Experience:

Confidential

Citrix Engineer

Responsibility:

  • Maintenance and troubleshooting of Citrix Server farm running 100 physical virtual Windows 2003/2005/2008/2008R2/2012 servers for production, QA/Test and Disaster Recovery DR environment.
  • Designed and deployed Citrix solution, security guidelines and supporting all applications needed for business operations.
  • Implemented XenApp 4.5 global rollout included Web Interface 4.6 using pass-through Kerberos authentication, application streaming utilizing Citrix Streaming Profiler and packaging applications using Thinstall / ThinApp.
  • Deployed a secure XenApp 5 and Web Interface 5.2 environment running on Windows Server 2008 in a highly secure environment, all network access to environment controlled by a Layer II network.
  • Support IIS, Citrix, MS, Application Support and troubleshooting in Citrix farm.
  • Performed SAP upgrade in Citrix environment that allowed remote printing of bar code labels.
  • Researched, documented and performed VMware workstation and ESX server tuning which increased performance of Terminal Server and Citrix environments for customers.
  • Leading L2/L3 support teams for Wintel/Citrix/VMware in 24x7x365 global infrastructure support environment.
  • Planning and testing the application Virtualization for various new application releases using Citrix Streaming Profiler and publishing it to the Citrix farms
  • Provisioning new physical virtual servers and installing Citrix on them for expansion of Citrix farms.
  • Global remote server support for approx. 2000 physical and virtual VMWare ESX Microsoft windows servers.
  • Managing support shift roster, work allocation and delegation to the team while oversee the progress and support on technical and non-technical issues.
  • Coordinating and resolving problems between competencies.

Confidential

Citrix Administrator

Responsibility:

  • Global remote server support for Microsoft windows servers and Citrix.
  • Managing of Citrix 3.0/4.0/4.5 Farm using Citrix Management Console Server Management, Publishing Managing of Applications Desktops, Server loads Evaluation, Resource Managing .
  • Major involvement in Citrix Farm migration and up gradation activities.
  • Coordinating and resolving problems between competencies.
  • Configuring policies over the farm for printers, Client devices, printing, etc.
  • Logging into the Server through Remote Desktop and resolving the Issue.
  • Publishing Different Applications and Printers on the Citrix Users Profile.
  • Performing all aspects of account management. User ID creation, Giving Rights to users and share folder, etc.
  • Installation of Citrix servers and administration
  • Publishing application. Deploying ICA client, printer driver mapping, shadowing users, checking sessions, managing server load and CPU utilization.
  • Auditing scanning server security and vulnerability and eliminating any security risks.

Confidential

VMware Consultant/Administrator

Responsibility:

  • Installation and configuration of ESX server.
  • Server migration physical to Virtual using Hot and cold cloning technology in VMware
  • Creating cluster in VMware, configuring High Availability HA , DRS, backup policy, alert configuration of backup policy.
  • Successfully improved server availability, reduced workload for IT staff and automated server deployment for various business units by leveraging on a highly available VMware Virtual Infrastructure VI3 environment.
  • Maximised performance Customised Layer 2 and Layer 3 networking between VMware, networking components and storage.
  • Managed complete design and implementation of EMC Clarion SAN environments thereby ensuring high availability and performance characteristics for VMware Virtual Infrastructure SAN-backed applications.
  • Deploying virtual servers using template, cloning of virtual server, Rules creation.
  • Provided complete L3 support for VMware virtual infrastructures.
  • Instrumental in managing complete configuration and installation of VMware ESX 3.5 , ESXi, and vSphere 4 5 environments with VirtualCentre Management, Lab Manager, VMware View 4 4.5,VMware vApps, Thin Apps, Consolidated Backup, DRS and HA.
  • Creation Configuration of VMotion, virtual switch, VLAN in Virtual center.
  • Maintenance of virtual center server.
  • Resolved all issues related with performance of SAN backed VMware ESX Infrastructure to determine proper allocation of resources to a multi-department user population with widely varying needs.
  • Patch management using VMware update manager for ESXi server.
  • Trouble shooting issues related to ESX host, VC, VCB, HA, DRS, Vpxa, VMware update manager.
  • Monitoring VMware backup, Testing and implementing disaster recovery.
  • Disk Space increase using VMware converter, importing of virtual server using VMware converter.

Confidential

Technical Support Administrator

Responsibility:

  • Managed user accounts, groups, print queues and controlling access rights using Active Directory.
  • Responsible for managing Citrix Server 4.0 and configuring Citrix clients.
  • Installed, configured, performed troubleshooting and deployed SP1 for Windows 2003 Servers.
  • Performed day-to-day administration functions, backup and restoration, file server maintenance.
  • Supported all remote offices and home-based users using NetMeeting, VNC and Cisco VPN.
  • Created images for various divisions for all desktops and laptops using Ghost.
  • Solely responsible for all IT decision making, support and administration at a site in a fast paced architectural and engineering environment.
  • Implemented a new in-house printing solution that includes Xerox multi-functional copier, printers, scanners and wide format printer.
  • Prepared the environment for deployment of Windows Server 2003.
  • Installed, configured, and troubleshoot Windows Server 2003.
  • Implemented and managed IP Addressing configured TCP/IP addressing on a server.
  • Configured automatic updates for network clients by using Group Policy.
  • Designed, planned and implemented Group Policy, delegation strategies and OU structure.
  • Maintained technical knowledge in networking area operating system Server and PC .
  • LAN Administration includes added users, printers, removed users, controlling access right list.
  • Monitored server performance.
  • Responsible for creating, testing PC images using Image Centre and Ghost.
  • Backup administration.

Confidential

System Admin

Responsibility:

  • Installed the Windows 2000 Server in the organization with over 200 clients.
  • Created the user accounts and profiles, assigned permissions using Active Directory, a directory service which contains information of all user accounts and which optimizes the network traffic. It provides the user logon and authentication services using Kerberos.
  • Administered the Group Policy, a collection of permissions, security and rights which can be applied on sites domains and OU's. Also used group policy to automatically upgrade, repair software installation online.
  • Installation and support of desktops with Windows 2000 and Windows XP Operating system.
  • Provide Remote support and administration on network for internal and external clients using tools like Microsoft remote desktop connection.
  • Provide day to day support troubleshooting installing for more than 200 users for hardware, network software's including Microsoft Office applications, Mail clients and other network related issues.
  • Installation and configuration of network Printers.
  • Managed the member server, a server which hosts services like IIS, DNS, and DHCP.
  • Protected the organization's network from unwanted traffic coming from the internet using ISA Server which is a proxy server and a web caching server.
  • Provided the backup and recovery of the files and data, worked on Windows Firewall, Terminal server, troubleshooting the computer related problems.
  • Attending regular calls of the users related to computers network problems.

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