Summary of Skills Experience:

• Solutions driven professional with 7 years of as a VMware Administrator and system administrator, system architecture, enterprise server administration, middle level management / Technical assignments in System Analyst/administration/ IT infrastructure management.
• Proficient experience with VMware Workstation and ESX that consisted of loading server OS and applications for Alpha, Beta testing and production implementation. Virtual Center and vMotion were used for administration.
• Microsoft VB Scripting and Microsoft Windows Script Host Essentials - Microsoft WMI Scripting, SQL 2000 / 2005 configuration, backup and tuning experience for multiple products including Citrix, Logcaster, WebSense and AppSense.
• Extensive experience in Network Protocols, managing VLANs / DNS with QIP and implementation / troubleshooting of Layer II ACLs.
• Handling of web based application through combination of Citrix presentation server, Linux and VMware. / Management.
• Citrix XenApp Web Interface Administration via IIS.
• Configuration of Citrix server policies, Load Management, Printers creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 4.5/5.0.
• Experience working with Symantec Ghost, used to make images of Citrix servers and also used to roll out pre-imaged server operating systems.
• Installing, Configuring Trouble shooting of VMware ESXi Server, performance monitoring VM'S ESXi Servers using virtual center.
• Creating, Managing Virtual Machines using templates, enabling VMware features like vMotion, sVmotion, High Availability HA , Resource Scheduling DRS , P2V, V2V migration project. Used virtual converter.
• Proficient with VMware infrastructure suite 4.x, VMware infrastructure suite 5.
• Provided lab support to test and dev. team by using VMware features Snapshots, Cloning.
• Experience in administration of Active directory only in creating users and computers, groups, account unlocking, password reset .
• Experience in trouble shooting of computer Hardware and software related issues Tivoli monitoring, Antivirus up gradation, folder access permissions.

Technical Skill Set Include:

CITRIX:

Application Virtualization XenApp , Server Virtualization XenServer , Desktop Virtualization XenDesktop , Presentation Server 3/4/4.5, XenApp 5/6/6.5, XenServer 5.6, XenDesktop 4/5, Provisioning Server 5.x, Desktop and Application Streaming Metaframe 1.0, 1.8 and XP, Web Interface, Secure Gateway CSG , EdgeSight and Resource Management Services RMS , Installation Management Services NetScaler.

MICROSOFT:

Windows NT/2000/2003/2008/2008 R2, Terminal Services/Remote Desktop Services Hyper-V, App-V, Active Directory and Group Policy, Windows 95/98/NT/2000/XP/Vista/7.

NETWORKING:

Network Design and Troubleshooting, LAN, WAN, Frame Relay, ATM, Wireless 802.11b/g/n , SSL VPN, Switches, Routers, Hubs, Bridges, Repeaters, TCP/IP, IPX/SPX, Ethernet, Token Ring, SNMP, SNA, ICA, RDP, Hardware and Software Load Balancing.

VMware:

VMware ESX 3.5 , ESXi, and vSphere 4 5 environments with VirtualCentre Management, Lab Manager, VMware View 4 4.5,VMware vApps, Thin Apps, Consolidated Backup, DRS and HA.

Backup Tools:

• Symantec Net Backup, Symantec Backup Exec version 8,9,10,11,12, Symantec System Recovery version 8,9,2010, VEEM Backup.
• Symantec Enterprise Antivirus Antispam, Symantec Brightmail.

Professional Experience:

Confidential

Citrix Admin

Responsibility:

• Maintenance and troubleshooting of Citrix Server farm running 100 physical virtual Windows 2003/2005/2008/2008R2/2012 servers for production, QA/Test and Disaster Recovery DR environment.
• Designed and deployed Citrix solution, security guidelines and supporting all applications needed for business operations.
• Implemented XenApp 4.5 global rollout included Web Interface 4.6 using pass-through Kerberos authentication, application streaming utilizing Citrix Streaming Profiler and packaging applications using Thinstall / ThinApp.
• Deployed a secure XenApp 5 and Web Interface 5.2 environment running on Windows Server 2008 in a highly secure environment, all network access to environment controlled by a Layer II network.
• Support IIS, Citrix, MS, Application Support and troubleshooting in Citrix farm.
• Performed SAP upgrade in Citrix environment that allowed remote printing of bar code labels.
• Researched, documented and performed VMware workstation and ESX server tuning which increased performance of Terminal Server and Citrix environments for customers.
• Leading L2/L3 support teams for Wintel/Citrix/VMware in 24x7x365 global infrastructure support environment.
• Planning and testing the application Virtualization for various new application releases using Citrix Streaming Profiler and publishing it to the Citrix farms
• Provisioning new physical virtual servers and installing Citrix on them for expansion of Citrix farms.
• Global remote server support for approx. 2000 physical and virtual VMWare ESX Microsoft windows servers.
• Managing support shift roster, work allocation and delegation to the team while oversee the progress and support on technical and non-technical issues.
• Coordinating and resolving problems between competencies.

Confidential

Citrix Administrator

Responsibility:

• Global remote server support for Microsoft windows servers and Citrix.
• Managing of Citrix 3.0/4.0/4.5 Farm using Citrix Management Console Server Management, Publishing Managing of Applications Desktops, Server loads Evaluation, Resource Managing .
• Major involvement in Citrix Farm migration and up gradation activities.
• Coordinating and resolving problems between competencies.
• Configuring policies over the farm for printers, Client devices, printing, etc.
• Logging into the Server through Remote Desktop and resolving the Issue.
• Publishing Different Applications and Printers on the Citrix Users Profile.
• Performing all aspects of account management. User ID creation, Giving Rights to users and share folder, etc.
• Installation of Citrix servers and administration
• Publishing application. Deploying ICA client, printer driver mapping, shadowing users, checking sessions, managing server load and CPU utilization.
• Auditing scanning server security and vulnerability and eliminating any security risks.

Confidential

VMware Consultant/Administrator

Responsibility:

• Installation and configuration of ESX server.
• Server migration physical to Virtual using Hot and cold cloning technology in VMware
• Creating cluster in VMware, configuring High Availability HA , DRS, backup policy, alert configuration of backup policy.
• Successfully improved server availability, reduced workload for IT staff and automated server deployment for various business units by leveraging on a highly available VMware Virtual Infrastructure VI3 environment.
• Maximised performance Customised Layer 2 and Layer 3 networking between VMware, networking components and storage.
• Creation Configuration of VMotion, virtual switch, VLAN in Virtual center.
• Deploying virtual servers using template, cloning of virtual server, Rules creation.
• Provided complete L3 support for VMware virtual infrastructures.
• Instrumental in managing complete configuration and installation of VMware ESX 3.5 , ESXi, and vSphere 4 5 environments with VirtualCentre Management, Lab Manager, VMware View 4 4.5,VMware vApps, Thin Apps, Consolidated Backup, DRS and HA.
• Managed complete design and implementation of EMC Clarion SAN environments thereby ensuring high availability and performance characteristics for VMware Virtual Infrastructure SAN-backed applications.
• Maintenance of virtual center server.
• Resolved all issues related with performance of SAN backed VMware ESX Infrastructure to determine proper allocation of resources to a multi-department user population with widely varying needs.
• Patch management using VMware update manager for ESXi server.
• Trouble shooting issues related to ESX host, VC, VCB, HA, DRS, Vpxa, VMware update manager.
• Monitoring VMware backup, Testing and implementing disaster recovery.
• Disk Space increase using VMware converter, importing of virtual server using VMware converter.

Confidential

Sr. Technical Support Analyst/ Windows Server/ LAN Administrator

Responsibility:

• Managed user accounts, groups, print queues and controlling access rights using Active Directory.
• Responsible for managing Citrix Server 4.0 and configuring Citrix clients.
• Installed, configured, performed troubleshooting and deployed SP1 for Windows 2003 Servers.
• Performed day-to-day administration functions, backup and restoration, file server maintenance.
• Supported all remote offices and home-based users using NetMeeting, VNC and Cisco VPN.
• Created images for various divisions for all desktops and laptops using Ghost.
• Solely responsible for all IT decision making, support and administration at a site in a fast paced architectural and engineering environment.
• Implemented a new in-house printing solution that includes Xerox multi-functional copier, printers, scanners and wide format printer.
• Prepared the environment for deployment of Windows Server 2003.
• Installed, configured, and troubleshoot Windows Server 2003.
• Implemented and managed IP Addressing configured TCP/IP addressing on a server.
• Configured automatic updates for network clients by using Group Policy.
• Designed, planned and implemented Group Policy, delegation strategies and OU structure.
• Maintained technical knowledge in networking area operating system Server and PC .
• LAN Administration includes added users, printers, removed users, controlling access right list.
• Monitored server performance.
• Responsible for creating, testing PC images using Image Centre and Ghost.
• Backup administration.

Confidential

IT Specialist

Responsibility:

• Installed the Windows 2000 Server in the organization with over 200 clients.
• Created the user accounts and profiles, assigned permissions using Active Directory, a directory service which contains information of all user accounts and which optimizes the network traffic. It provides the user logon and authentication services using Kerberos.
• Administered the Group Policy, a collection of permissions, security and rights which can be applied on sites domains and OU's. Also used group policy to automatically upgrade, repair software installation online.
• Installation and support of desktops with Windows 2000 and Windows XP Operating system.
• Provide Remote support and administration on network for internal and external clients using tools like Microsoft remote desktop connection.
• Provide day to day support troubleshooting installing for more than 200 users for hardware, network software's including Microsoft Office applications, Mail clients and other network related issues.
• Installation and configuration of network Printers.
• Managed the member server, a server which hosts services like IIS, DNS, and DHCP.
• Protected the organization's network from unwanted traffic coming from the internet using ISA Server which is a proxy server and a web caching server.
• Provided the backup and recovery of the files and data, worked on Windows Firewall, Terminal server, troubleshooting the computer related problems.
• Attending regular calls of the users related to computers network problems.