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Senior / Software Engineer Resume Profile

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New York, NY

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SUMMARY

Experienced and talented software engineer with demonstrated programming and problem-solving capabilities.Expertise in IBM mainframe environments. Skilled in developing, updating, modifying, troubleshooting and supporting multi-faceted enterprise applications to optimize capabilities, functionality and ongoing compatibility with changing technology. Highly effective interfacing, coordinating and communicating with team members and customers. Very adaptable to new applications, and valuable in crisis situations.

PROFESSIONAL EXPERIENCE

Confidential

Senior / Software Engineer

Development

  • Developed positive pay fraud detection feature for the A/P module a capability demanded in the marketplace. Included COBOL programming, JCL, system modification and testing.
  • Enhanced A/P module to support SEPA Single Euro Payment Area compliance,facilitatingcross-border electronic transactions between European Economic Area institutions and businesses. Modified existing programs and wrote new COBOL programs and MVS JCL to execute. Enabled the production of necessary XML files and related reports.
  • Designer/developer on project team tasked with ensuring IFRS International Financial Reporting Standards compliance for the Fixed Assets module. Designed, coded, and tested five new programs and modified existing programs COBOL batch and CICS . Wrote installation instructions and packaged product for customer download. Successfully brought all Fixed Asset for M Series components into IFRS compliance.
  • Improved CICS capability across the M Series Millennium product line to enable cross database query pulling information from multiple databases with a single request, producing a single report versus having to run multiple queries. Designed and coded new COBOL programs. Modified existing CICS and batch programs. Packaged the enhancement and trained support personnel.
  • Crossed product lines to produce a VSE release of the DCI Data Communication Interface for E Series product previously available only under MVS. With little previous E Series experience, wrote VSE JCL to compile and assemble E Series programs. Wrote installation instructions and made version available to users using product line specific packaging and delivery format.

Maintenance

  • Ensure the functionality and currency of all M Series programs VSAM and DB2 through code correction and OS upgrade compatibility updates.Code in COBOL and Assembler for batch and CICS.
  • Project leader for diverse update bulletins VSE, MVS, VSAM, DB2 including installation instructions.

Support

  • Final escalation for exceptionally challenging support issues.
  • Travel to customer sites to troubleshoot.
  • Diagnose and resolve mission critical issues quickly and effectively.

Confidential

Customer Service Manager

  • Member of team which centralized all global support to a Metrowest Massachusetts location.
  • Managed staff and operations supporting customers in Asia, Australia and New Zealand.
  • Developed code corrections for all M Series products across IBM, Unix, and VAX platforms.

Technical Advisor

Confidential

  • Served DBS Dun Bradstreet Software customers and consultants.

Technical Support Manager

Confidential

  • Directed 18 consultants in supporting DBS product line.

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