Summary

• ClaimCenter subject matter expert working as a tech lead responsible for the technical delivery of projects
• Provides top-level expertise in solution scope and design to ensure business requirement is solved by leveraging best practices and coding standards
• Experience in integrating ClaimCenter and Claims Adapter with external systems
• Expertise in understanding enterprise architecture and collaborates with architects to facilitate solutions
• Conducts project risk identification and mitigation action planning with the PM at the project level
• 14 years of extensive knowledge in software analysis, design and development of applications in the insurance industry
• Top-level technical expert, results -oriented, positive and responsible with extensive knowledge in applications development
• Deep knowledge of all phases of application development life cycle from business requirements, analysis, design, testing, implementation, production support, change control, version control, quality assurance and software configuration

Recent Activities

• Represented Nationwide at the Guidewire conference and speak in the panel discussion as a ClaimCenter technical expert. Discussed ClaimCenter database maintenance process, monitoring capability, and release management and production readiness.
• Successfully led implementation of releases focused highly on defects impacted Nationwide Financial Systems. Implement of recent release significantly reduced out of balance issue among various nationwide downstream finance systems. This release was a significant step forward to improve the quality and integrity of the Claims data used for financial processing and management reporting.
• Represented Claims Transformation program at the 2014 IT Summit in Columbus

Professional Experience

TechLead

Confidential

• Led the team to follow best practices thru different phases of design and development
• Monitor dashboard, identify and provide solution for all failed inbound/outbound transaction
• Engage in critsit, help identifying root cause, implement solution and deploy to production
• Expert in Agile Scrum methodology
• Develop and execute test plans using junit, ensuring that results are documented and reviewed with Quality Assurance teams responsible for integrated testing
• Investigate and provide support for issues found in Guidewire log, work queues, batch, dbcc
• Design and implement ClaimCenter Custom batch, messages, rules using GOSU
• Extensive knowledge of ClaimCenter assignment/reassignment process, document solution integration using File net and ,HPExtream, financial and integration with downstream finance system
• Subject matter expert for the Guidewire ClaimCenter and Contact Manager products and configuration development
• Developed deep knowledge of the claims domain, business work flows and technical design
• Design and develop solution to build staging table correctly for downstream data feed to warehouse and other finance reporting system.
• Design and develop interfaces to connect to external vendor like ISO, VISA, Safelite, Auto Watch, Enterprise Rental , etc thru SOA using J2EE technology
• Collaborated with the testing team to ensure test scenarios are comprehensive.
• Coordinate and provide technical leadership in cross impact meeting
• Facilitate meetings with business partners to understand their need and provide options for solutions
• Participate release planning, solution scoping, supports any environment issues, resolve code conflicts and conduct code reviews
• Analyze and prioritize production defects for team
• Collaborate with team remember within/across the team to ensure incidents get resolved in a timely manner

Specialist

Confidential

• Design and implemented Electronic Fund Transfer EFT , a web-based application using Dojo Framework
• Involved in project maintenance, production support, mentoring and training the team members on the application
• Involved refactoring Nationwide Drive-In Scheduler NDS , a web application to schedule, reschedule and cancel drive-in appointments using java and dozer mapping framework
• Help the team with technical issues and be responsible for all deliveries to the client

Senior Developer

Confidential

• Evaluated and recommended integration solution for business team by analyzing the architecture, usability and capability of an application, Net suite , a third party web application based on Java that operates on an Oracle database. Primary consultant and team lead performing all behind the scene customization for the application using Java Script to meet customer needs.
• Designed, coded, tested and implemented middle tier and backend component using C to establish a communication among external web application using web service gateway and WSDL provided by external.
• Developed an intranet n-tier application which keep tracks of independent adjuster to serve on any catastrophe using Visual Basic, Visual InterDev, ASP, Java Script,HTML,XML,COM, and Visual SourceSafe.

Developer

Confidential

• Established a troubleshooting guide for frontline support group in diagnosing the common issues that the users run into in the application.
• Design and developed a quote comparison tool that calculates price to purchase annuity from third party Analyzed, designed and implemented the a cost effective document management using VC , MFC.
• Established a troubleshooting guide for frontline support group in diagnosing the common issues that the users run into in the application.

Technical Skills

• Languages: Gosu, Java, J2EE, C , C , VB, XML, HTML, JavaScript, JSON, SQL, DOJO
• Tools: IBM RAD Eclipse, Microsoft Studio, MS Visio, SoapUI, HP Quality Center, SVN
• Database: Oracle 11g
• Performance Monitoring: HP Diagnostics, Confio Ignite
• Process: Continuous Integration, Agile Methodology