OBJECTIVE:

To secure an Technical analyst position that will be challenging and offer a career opportunity for continued growth. My key strengths include but are not limited to: Electronic Data Interchange EDI , Implementation, migration and internal and external customer support.

Work Summary

Confidential

Lead EDI Analyst/Architect

• Manage the full range of EDI transactions for Railroad Industry 404-BOL, 410-Freight Bill, 418-Advance
• Consent, etc
• Responsible for 2nd Level and after hour support
• Creating and integrating maps using IBM iSeries
• Working closely with TMS RMS partners for accuracy of EDI Integration
• Primary contact for any EDI related error message from Internal and External customers.
• Participate in the rail industry's EDI standards and regulations
• Setup new railroads to go online with TMS system
• Responsible for maintenance technical support of the EDI system
• Responsible for rail industry's EDI standards and regulations and participate and defining and collecting any requirements for the annual EDI upgrade.
• Responsible for new development Request
• Being a Liaison for team projects and migration

Confidential

Lead EDI Implementation Analyst

• Manage the full range of EDI transactions Invoice 810 , purchase order 850 , advance ship notice 856 , 860 Purchase order Change 855 Purchase order Acknowledgment, and 997 functional Ack
• Primary point of contact for infrastructure tasks within a business project acts as single-point of accountability and escalation for overall support activities, including problem, change, incident, and project issues
• Perform support and troubleshooting tasks for multiple business applications. Tasks include performing work on service requests, incidents, and run and maintain activities
• Creating and integrating maps using 1edisource
• Working closely with partners and stakeholders to include customers, suppliers, sales, and business departments.
• Primary contact for any EDI related error message from Internal and External customers.
• Managing/coordinating EDI onboarding. Basic project planning
• Maintain OneCare Data Sync utilizing Sterling Commerce data pool
• Setup, test and managing new migration upgrades to Go-Live
• Act as a liaison between business unit, and OneCare Customers.
• Work closely with Vice President of sales and IT Manager
• Provide Primary support after hours for 152 Trading partners
• Day to day support for SAP ERP, and 1EDIsource
• Provide support, development and testing and X12 version upgrades

Confidential

EDI Implementation Analyst

• Manage training and support Indian Market
• Analyzed, designed, and program EDI implementations with using 1edisource
• Demonstrated in-depth experience with EDI software infrastructure, mapping business procedures and data communication systems.
• Perform support and troubleshooting tasks for multiple business applications. Tasks include performing work on service requests, incidents, and run and maintain activities
• Provide work effort and time estimates for development work needed to support enhancements and projects.
• Participate in business requirements definition and documentation.
• Assist with training and rollout plans for new systems or enhancements to existing systems.
• Ensure system documentation is up to date, including data related to incidents and enhancements.
• Work closely with the Implementation Developer to analyze and verify all data results to ensure a successful Implementation.
• Coordinate efforts of users, vendors and other team leads to determine root cause of issues and lead the escalation process for resolution
• Setup, test and managing new migration upgrades to Go-Live
• Act as a liaison between business unit, and Doosan Customers.
• Provide business and technical specification documents in accordance with established standards and procedures, adhering to project plans and time management.
• Work with the SAP and Oracle team to confirm proper mapping of the EDI transaction
• Provide support, development and testing to upgrade projects.

Confidential

EDI Integration Analyst

• Experience with SAP EDI configuration including IDOCs mapping and Workflow
• Work cross-functionally to define implementation design and functional requirements definition.
• Interpret business requirements and produce technical specifications for map development
• Responsible for troubleshooting of all EDI transaction errors
• Strong customer service skills and proven ability to work internal and external with customers
• Work closely with implementing new Trading Partner to Cooper Lighting environment.
• Detailed knowledge of EDI transactions 810 Invoice , 812 Credit/Debit , 820 Remittance Advice , and other documents utilizing x12 standard.
• Perform migration and implementation for VAN/Network. Experience EDI document tracking, and maintain trading partner relationships and setups
• Responsible for the documentation of the functionality of the solution, the testing requirements/test plans, and the validation of the solution
• Act as a liaison between business community and development team, fostering a partnership relationship with the business community
• Provide business and technical specification documents in accordance with established standards and procedures, adhering to project plans and time lines.MRS Mapping Requirement Spreadsheet creation documentation
• Work with the TPIS Trading Partner Integration Services team to confirm proper mapping of the EDI transaction
• Act as a customer service liaison for EDI eBusiness Process.
• Testing activities for the EDI transactions- scripts, documenting results

Confidential

EDI Implementation Analyst II

• Work with the Insurance Carriers to ensure user acceptance testing scripts are complete and approved in edifecs compliances
• Interpret business requirements and produce technical specifications for map development
• Works as part of an application specific support team that works closely with end users to design and build the application to meet defined business requirements.
• Setup communication protocols AS2, SSL, SSH, FTP w/PGP, HTTPs FTP
• Participate in requirement gathering sessions with internal and external clients to better understand the functionality they will be responsible for testing
• Proficient in writing business specifications, business test cases and managing project tasks to the project plan. Analyzed test results and recommended improvements and re-tested identifying errors and issues
• Perform back-end database testing, regression and integration testing
• Provides basic to intermediate-level support on a broad range of hardware and software products, including network components and basic integration issues escalates problems appropriately monitors and maintains ownership of issues, ensuring problem resolution
• Experience with EDI, XML based and custom flat file format document exchange. Experience with complex translation.
• Maintains problem-tracking logs identifies and communicates the existence of patterns in tracking logs as appropriate
• Maintains service-level agreement targets and ensures that requirements are met or exceeded ensures that customers follow appropriate service procedures, and that all executive management issues are handled as top priority
• Interacts with customers external and internal in a courteous and professional manner, promoting good customer relations
• Maintains the IT severity notification list and notifies proper support staff of any issues
• Works with vendor technical support personnel to retrieve solutions for customer EDI concerns

Confidential

E-Commerce/ EDI Developer

• Map 850, 856, 810, 860, and 855,etx X12 documents using Syspro EDI translator software
• Lead, gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards
• Maintain ACH invoice accounts via EDI standards
• Assist in identifying and resolving issues during unit and customer acceptance testing
• Interact with trading partners and internal functions units to resolve any operational issues.
• Assist with the development, enhancement, and support of EDI maps and programs.
• Involved with B2B B2C relationship for ecommerce website.
• Assist with the development, enhancement, and support of reports.
• Experience in maintaining supporting FTP servers/software's eg: FTP Workhorse including knowledge of setting up trading partners using FTP, FTP/s and AS2 connection.
• Testing and managing disaster recovery tests and documentation
• Create, modify and/or monitor automatic scripts used for EDI document flow in syspro environment.
• Setup, testing and managing new migration , upgrades to production environment
• Works closely with Network teams to make appropriate business and application integration decisions
• Write documentation to describe new EDI test Migration to production
• Understanding of relational databases SQL 2005 utilizing Microsoft Access
• Provide Production support 24/7.
• Provide eCommerce support to our Canadian Trading Partners
• Provide status reports and escalate issues to Project Manager

Confidential

EDI Operations Coordinator

• Responsible for working with partners and sub-partners to coordinate all EDI transactions.
• Provides customer support in the maintenance of systems. Develops, recommends and oversees implementation of policies and procedures for areas of responsibility.
• Enters changes to incorrect data as soon as error is discovered.
• Monitored, evaluated and assesses information system processes, procedures and technologies to improve efficiency and ensure quality of all none production and production issues. Setup new trading partners and maps.
• Work closely with customers to develop requirements, and address their request in a timely and efficient manner
• Traveled to various sites setting up, implementing and training customers on third party hardware and software

Confidential

Traveling EDI Consultant

• Experience with the development of multiple strategic level EDI projects including utilization of Gentran Basic and Implementation of EDI systems and implementation of EDI systems.
• Support the full range of EDI transactions Invoice 810 , purchase order 850 , advance ship notice 856 , and Material Release 830 .
• Experience with national and international standards implementations
• Experience with EDI partnering and transaction fielding programs and initiatives.
• Responsibilities are to perform validation of partnerships and maps for parallel testing prior to production implementation.
• Maintain Access databases and generated reports to analysis.
• Traveled to various sites Setting up, implementing, training customers on third party hardware and software.