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Office Manager Resume

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New London, CT

Highlight of Qualifications

  • Extensive experience in office administration.
  • Outstanding customer service aptitude.
  • Excels and enjoys fast paced, multitasking environments.
  • Strong problem solving skills.
  • Highly effective verbal and written skills.
  • Highly organized, very precise and methodical with strong attention to detail.
Employment

Office Manager
Confidential,El
New London, CT

  • Office Manager responsibilities including the following; ordering and maintaining office supplies, mail distribution, produce and mail monthly newsletter and additional mailings as necessary.
  • Manage supervisor’s calendar and schedule.
  • Process, sort and categorize all in coming monies into various accounts.
  • Review vendor invoices for accuracy and processing.

Senior Scheduler/Office Manager
Confidential,

2010-Present

2004-2009

Niantic, CT
01/04 Promoted from Part-time Scheduler to Senior Scheduler Position.

  • Expertly manage phones and scheduling with precision and attention to detail.
  • Supervise and provide direction for up to eight office personnel.
  • Provide comprehensive reports, written and verbal to the East Zone Director, Regional Manager, office personnel and twenty remote field representatives.
  • Build and maintain detailed files and spreadsheets for Regional Manager and East Zone Director.
  • Maintain file records ensuring important documents could be accessed quickly.
  • Train, motivate and mentor office personnel.
  • Implement initiatives for staff training and development. Created staff development handbooks ensuring all employees were fully informed and making them capable of consistent performance.
  • Office manager responsibilities including the following; ordering office supplies, payment of vendor invoices, payroll and scheduling for part time office personnel, mail distribution, schedule travel needs for Regional Manager and coordinate all arrangements for offsite quarterly training meetings.Continued

Part Time Scheduler
Confidential,

2002-2004

Niantic, CT

  • Accurately and efficiently schedule various types of appointments for twenty field representatives in three states.
  • Provided clear and concise communication to other office personnel, supervisors, upper management and corporate office in Florida.
  • Handle all customer inquiries with efficiency and professionalism.
  • Created and implemented a direct mail initiative. Customer satisfaction was dramatically increased.
  • Provided precise database entry.

Senior Advertising Account
Confidential,

1992-2001

Henderson, NV-Pleasantville, NJ
Promoted from Account Executive to Senior Account Supervisor.

  • Operated office overseeing west coast clients.
  • Responsible for spearheading the direction and development of creative, production and execution of advertising projects for a client base consisting of multi-million dollar budgets.
  • Responsible for all aspects of account supervision.

Advertising Account Executive
Confidential,

Pleasantville, NJ
Promoted from Media Manager to Account Executive.

  • Effectively analyze clients’ marketing needs and implement appropriate marketing strategies and advertising collateral.
  • Serve as liaison between various agency departments, from initial creative concept to final production.
  • Directly responsible for researching and developing job estimates within requested budget parameters.
  • Maintain client relationships and service to a high level of satisfaction.

Media Manager
Confidential,Pleasantville, NJ

  • Communicated directly with clients in fulfilling all print and media needs.
  • Oversaw media billing and trafficking of ad materials to the appropriate publications on a timely basis, adhering to intense deadlines.
  • Responsible for spearheading the direction and development of creative, production and execution of advertising projects for a client base consisting of multi-million dollar budgets.
  • Responsible for all aspects of account supervision.
Education

1986

Associates Degree in Specialized Technology-Photography
Confidential, Institute, PA
Awarded best portfolio of graduating class.

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