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Mobile Device Architect Resume Profile

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Atlanta, GA

SUMMARY

I am a Mobile Technology expert with over 14 years of experience in mobile application development, server and IT infrastructure implementation. Successful in managing teams through high profile projects with a focus on meeting delivery deadlines and coding standards. Strengths include communication, implementation and customer relationship management.

PROFESSIONAL EXPERIENCE

Confidential

Mobile Device Architect

  • Documented and manage Enterprise Application deployment process
  • Created MDM implementation guide to document environment for independent bottlers to replicate
  • Manage AirWatch environment with 22,000 devices and growing by 5-10 per month.
  • Provided 4th tier support for AirWatch/Mobile devices
  • Develop proof of concept applications to test newly implemented features in AirWatch environment

Confidential

Development Manager

  • Create and manage plans, estimates and standards for all IT related projects
  • Manage ongoing projects and client communication
  • Develop overall marketing strategies for all web properties and web asset management
  • Manage resource availability and scheduling

iOS Developer

Confidential

  • Designed/developed an API and an application for the ClientSmart framework to increase accessibility.
  • Integrated ClientSmart API framework into applications to retrieve real world feedback from our clients.
  • Developed the CorMatrix application to provide account managers a unified source for information regarding their products.

Confidential

iOS Developer

  • Added QR Code scanning, dynamic branding and analytics samples to Secure Content Locker 6.1
  • Build and maintain the Continuous Integration environment TeamCity and related build scripts to provide feedback on daily build status

Confidential

Mobile Application Developer and Designer

  • Developed and designed 2.0 version of an internal application that provided Territory Sales Managers with data from a CRM database running Dynamics.
  • Developed more efficient UI and backend elements to greatly increase responsiveness and timeliness of data.
  • Reduced search time by 300 and resolved all issues with application stability.

Confidential

Mobile Application Developer/Project Lead

  • Developer and technologist in three award winning projects Cannes Lions Bronze and Silver and the Hatch Award.
  • Facilitated and created Mobile Center of Excellence standards for application development, which streamlined and improved developer efficiency.
  • Project Lead of iPad application development to be used in kiosks inside retail presence of a major shoe manufacturer and Adobe MAX Conference application.
  • Created Natural Interaction proof of concept application utilizing Microsoft Kinect device creating position paper for Sapient.
  • Oversee and guide projects managed outside of the Mobile Center of Excellence to improve standards across teams and encourage participation in defining standards.

Confidential

Security Engineer

Responsible for patching and maintaining Apache and SSL servers in order to maintain PCI compliance.

  • Documented procedure to patch and maintain Apache servers within the MasterCard environment to ensure compliance and to quicken the pace at which upgrades could be performed
  • Created SQL reports of progress and customized to give a more accurate result as to which servers and environments needed attention.

Confidential

Email/Collaboration Product Manager

  • Responsible for architecture and product development of the Saint Louis University email system, providing service to faculty, staff and students.
  • Designed and implemented migration of over 8,000 accounts from legacy email service to a HIPAA/FERPA compliant SaaS based service Google Applications for Education .
  • Designed procedures, implemented and trained 35 temporary contractors to perform a desktop migration of data stored on over 5,000 individual workstations, which saved 50,000 over original project budget estimates.
  • Designed and launched new SOAP based account provisioning, adding new functionality that saved over 125,000 in service costs.
  • Teamed to further promote project success and motivated additional departments, not in original scope, to request new service migration.

Confidential

Senior Linux System Engineer/Team Lead

  • Responsible for leading engineering support for the Coca-Cola global web presence.
  • Migrated over 450 WebSphere applications from a competing web hosting service in less than 6 months.
  • Designed support policy and procedures for the new Savvis service, which was key to customer retention and in reducing average ticket response time.
  • Acted as liaison between application groups and the customer, managing client system issues and quarterly system performance reporting.
  • Was the primary point of contact for system security to ensure a prompt resolution of security related issues.
  • Evaluated and managed project plans for large projects that helped reduce downtime of specific applications, saving over 100,000 in SLA compliance improvements.

Confidential

System Administrator

  • Responsible for system analysis, design, and architecture and process development for several projects, including providing email for AT T dialup and DSL customers, java based micro-transaction service and internal application developers.
  • Analyzed mail service infrastructure and redesigned mail platform to provide better service by using regional based servers and services, which reduced on-call page outs by 80 in 4 months.
  • Architect and implemented a DNS based black hole list, which reduced incoming SPAM messages by 60 in the first year.
  • Created process documentation and Perl scripts to streamline Java application installation time by 30 which helped reach project implementation deadlines on time.
  • Managed Sun platform for the Email project team, by creating procedural documentation and cross training other team members, which improved on-call platform support.

Confidential

System Administrator

  • Responsible for management of servers to support the Helmsman Documentation Team.
  • Created scripts and processes to accelerate documentation collection creation by 150 enabling the group to eliminate a backlog of over 100 collections.
  • Identified a memory leak in application by creating accurate metrics and identifying the root cause of repetitive crashing.
  • Restructured the disk arrays to reduce MTTR and failure rate by 50

Confidential

System Administrator

  • Responsible for management of the Help desk system and acting as liaison to the Network Operations Center for this mid sized ISP.
  • Reduced time to identify infrastructure issues by evaluating help desk issues and escalating to the Network Operations Center by 30 .
  • Redesigned ISP services to improve reliability and scalability by moving services to independent servers, increasing uptime by 15

TECHNICAL ADDENDUM

Languages: iOS/Objective-C, ActionScript3, Shell Scripting bash/ksh , Perl 5, SQL

Web/Application Servers: WebSphere Application Server 6.0, Apache, IBM HTTP Server, PHP

Applications/Tools: AirWatch, Syslog-ng, Oracle 10g, Veritas VM, Veritas HA Clustering, Service Manager/SOA, Google Applications, Nagios, Remedy

E-Mail/Messaging: Sendmail, Postfix, Microsoft Outlook, Thunderbird, iPlanet Messaging Server, Microsoft Exchange Server 5.0, Sun Internet Mail Server 3.5

OS Platforms: Redhat Linux, Solaris, HP-UX, AIX, Microsoft Windows

Networking: Samba, NFS 3 4 , DNS/Bind, LDAP, SAN Storage Systems, F5 Big IP

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