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Vice President Resume Profile

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NC

IT MANAGEMENT EXECUTIVE

Influential IT Management Executive with 20 years of achievement in leveraging technology to drive organizational growth, performance, profitability, and expand intellectual property capital. Acts as a change agent, capable of orchestrating transformative business strategy through data-driven decisions. Champions innovation with a focus on architecting and developing flexible, scalable solutions for consumer and organizational problems. Diverse experience in high-growth, startup, and turnaround environments with deep knowledge of the automotive, healthcare and financials industries.

PROFESSIONAL EXERIENCE

Confidential

Vice President

  • Developed and implemented an integrated, risk based process of application / technology strategy and architecture, establishing a tight integration with business strategy and initiatives.
  • Developed business continuitystrategy for hybrid data center services with savings of 5M/year and provided no downtime and risk free recovery to the business.
  • Negotiated WAN, LAN services contract realizing savings of 3M/year and enabled the self funding of a modern call center environment supporting flexible deployment of insurance call center agents.
  • Implemented digital backup and archiving solution realizing savings of 3M/year and facilitating real time access and retrieval of critical business documents.
  • Implemented ITIL based operational models that resulted in 2M /year in Service Strategy and design, Infrastructure Programs, Asset Management, Service Transition, Service Delivery and Service Operations, to better align with strategic business initiatives and insurance / financial operations.
  • Implemented Technology refresh framework, budget, risk strategy and program that reduced severity 1 incidents from 300 /year to 12/year, with associated savings of 1M /year and improved overall quality of infrastructure and application services to business consumers.
  • Implemented email consolidation solution resulting in savings of 1M/year and enhancing business functionality for policy document management, fraud detection integration and insurance broker interoperability.
  • Delivered tiered storage architecture and solution realizing 1M/year and established a data management and archiving framework to support critical business compliance requirements.
  • Implemented cloud based networking and telephony capability realizing savings of 500K/year and enabled full recoverability of claims function and changing needs of human capital operations.
  • Delivered simplified network security solution steamlining operations and savings of 500K/year and enabled agile project development and deployment.
  • Transformed to agile the delivery of infrastructure programs resulting in savings of 500K/year.
  • Delivered mainframe optimization solutions resulting in savings of 500K/year.
  • Delivered call center Cisco based solution with savings of 400K/year and enabled a modern call center environment supporting flexible deployment of insurance call center agents.
  • Implemented a CMDB solution simplifying asset analysis and achieving savings of 400K/year and mitigated enterprise audit compliance risks.

Confidential

Director Global ERP Enterprise Architecture

  • Developed and managed the daily operations of a world-class ERP infrastructure organization to ensure the stability and constant availability of a fast paced, high volume, high transaction, 24/7 technology environment.
  • Provided cost-effective scalable technology solutions while effectively assessing and planning for substantial peaks in the volume of transactions, resulting in savings of 1M/year.
  • Established operational process for capacity planning, storage, data center operations, disaster recovery, technology vendor management, networks, servers, systems administration, call center technology, telecomm, service desk, and desktop support.
  • Implemented a new fail-over disaster recovery strategy to ensure uninterrupted systems availability and to significantly reduce the risk and associated cost by 300K/year.
  • Planned and executed global performance testing covering all geographies and data centers, establishing an infrastructure and architecture center of excellence.

Confidential

Vice President, Enterprise Architectures

  • Advised account and delivery teams in combining complex / multiple service-offerings, resulting in long-term application opportunities for maintenance, modernization, and managed services outsourcing.
  • Led all client interaction during 'Solutioning' as part of client's proposal, including TPI, Equaterra etc. driven response teams.
  • Led due-diligence and application portfolio analysis, and design rationalization solutions to achieve operational efficiencies.

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