Voice Engineer Resume Profile Suitland, MD - Hire IT People

Summary of Qualifications

Experienced with t-1 circuits and associated test equipment
Experienced with Microsoft Office Suites and have all my own tools and testers
Experienced with ST and SC connectors fiber for single and multimode
Experience with ANSI/TIA/EIA-568-A 568-B National Electrical Code National Fire Protection Code BICSI TDMM and LAN and Internetworking Design
Successful completion of BICSI's Installer, Level 2 training or equivalent experience, and on-the-job training
Ability to read plans and specifications including blueprints and construction specifications
Strong knowledge of twisted-pair UTP, ScTP, STP-A , color codes, categories of cables 3-5 , coaxial, and optical fiber cables
Telephony pre-wire both fiber and copper to desktop to include termination and testing
Experienced telephony technician with regards to AC/DC analog/digital signals, copper cable media, optical fiber media, cable bandwidth megahertz vs. megabits per second and digital signaling and the basic design and installation of grounding, bonding, and electrical protection.
Understanding of a LAN including LAN characteristics, physical and logical typologies, Ethernet Thicknet, Thinnet, 10BASE-T, 100BASE-T, and Token Ring
Space and pathway design, developing a job plan, site surveying, building closets, installing ground infrastructure, installing support infrastructure and preparing work area outlets
Experience with fire stopping and cable termination pre-termination functions forming, dressing, fanning and labeling cables, copper cable termination UTP using Krone, BIX, 110, 66, copper crimp and coaxial cable compression tools
Experience with Horizontal backbone and Vertical cabling inside and outside plant
Experience in splicing and troubleshooting copper and optical fiber cable as well as performing cable testing and certification using a light source and power meter and OTDR testing
Experience in performing retrofits and system upgrades by identifying active circuits, performing cutovers and removing abandoned cable
Installation and repair of analog, digital, and VoIP voice and data systems
Good organizational skills and attention to detail

EXPERIENCE

Confidential

Voice Engineer

Voice and Data Telecommunications Technician Contactor of various telecommunications services. Responsible for planning, layout and complete installation of new commercial and retrofit commercial communications equipment and systems in accordance with all applicable plans, specifications, codes and industry standards. Installation of Nortel phone systems, Norstar and Meridian Mail, cable installations, voice and data cabling, network infrastructures design and cabling , telecommunication wiring, adds, moves and changes. Computer and phone system upgrades.

Confidential

Field Supervisor

Supervision technicians in performing site surveys, installation and repairs to telephone systems for Option 11 and Direct TV cabling systems. Maintaining opening communication between technicians and customers to ensure satisfaction. Preparing all materials and agenda for weekly staff meetings, follow up calls to customers and active sites to make sure all services were completed the satisfaction of the customer. Preparing documentation electronically for all day-to-day activities, supply requisitions, and responsible for distributing products and supplies to customer sites.

Voice Field Service Technician

Installation, maintenance and upgrade on Option 11, Options 21- 81C, Norstar,Meridan mail, running cable, desi telephones, troubleshooting, and line maintenance. Installation of backbone copper and fiber, Set up and testing of equipment, Splicing and testing of copper and fiber,.Effectively resolve customer concerns. Mentor co-workers and apprentices. - Responsible for cost coding and time records for the assigned crew.

Confidential

Field Service Technician II

Responsible for installation and upgrade on Option 11 Options 21- 81C, Meridan mail, running cable, desi telephones, troubleshooting, and line maintenance. Estimating time frames, quality and quantity of resources required to successfully implement products and a satisfied customer. Performing site surveys and maintaining critical standards to ensure speedy service in a timely manner. DSL installations and configurations.

Service Technician

Functions as a team member in repairs and installation of Norstar Telephone Systems. Maintaining clean and orderly workplace for all technicians. Training technicians in various areas of the Norstar System, running cable, performing, diagnostics, troubleshooting, and line maintenance.

SKILLS

Nortel PBX Installation and Maintenance-Expert

Microsoft Office Excel. Outlook, Word

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Voice Engineer Resume Profile

Suitland, MD

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