SUMMARY OF QUALIFICATIONS

Technology leader from start-up, process design, turn-around, company integration and change implementation. Self-starter, confident, disciplined and goal oriented. Skilled at giving oral and written presentations to technical and senior leadership. Expertise in communicating complex technical issues with all levels of an organization, users and customers. Highly versed in networking, system development, R&D, production support, data center management, QA, disaster recovery and information security.

• Extensive Infrastructure management background including Cisco, EMC, Microsoft, Lucent, Oracle, VMWare, Citrix, Linux, VOIP, Call-Centers, UNIX, Check Point, Apache, VMS & SQL.
• Strong development lifecycle experience including system design, application development, QA, project management and support.
• Exceptional leadership skills. Experience building world-class teams, establishing vision, setting goals, communicating, motivating, empowering and developing people.
• Broad vendor management background including off-shore, onshore, RFP and RFI management.

EDUCATION

CAREER OVERVIEW

Confidential,2010 - Present
Director, Data Center Engineering ,US

• Ground-up implementation of centralized Marine Corps data center supporting world-wide war fighter applications
• Hire staff to include DOD Security Clearance processes (Engineering, Service Desk, Architecture)
• Implementation of ITIL best practices and work instructions
• System implementation and Information Assurance hardening per DOD specifications
• Project management of delivery timeline and milestones
• Develop and implement management reporting structure

Director, Portfolio Management – Confidential,

• Design and management of MDA IT portfolio utilizing ITILv3 framework
• Leadership of service line management and customer outreach
• Leadership of Project Management Office (PMO)
• Design, implementation and leadership of Enterprise Architecture team
• Extensive leadership for project proposal efforts resulting in additional $100M revenue

Confidential,LENEXA, KS
VP & CHIEF INFORMATION OFFICER 2008 –2010

• Construction and migration to new primary corporate data center
• Complete process redesign for core functions & activities
• Implementation of external development practice & contract with major engineering firm
• Design of reoccurring revenue model for managed services
• Expansion of customer base & corporate profitability
• Organizational restructuring to improve performance & client support
• Redesign of sales model to include proactive risk assessment
• Target pricing and marketing to improve product margins

Confidential,KANSAS CITY, MO
VP, INFRASTRUCTURE & CHIEF INFORMATION SECURITY OFFICER 2006 – 2008

• Construction and migration to new primary corporate data center
• Integration of ITIL support model and training
• Completed $30MM offshore project and contract in India
• Support of 3000 corporate servers & 120,000 desktops
• First Chief Information Security Officer in company history
• Turn-up and management of broadband facilities to 8,000 corporate offices
• Implementation of disaster recovery for online and e-file systems using SAN replication
• New product development of VoiceXML tax front-end
• 253 employees & $44MM operational budget
• Implementation and support for 14,000 retail locations

Confidential,LENEXA, KS
VP, SHARED SERVICES & INFORMATION SECURITY 2003 – 2006
DIRECTOR, CLIENT SERVICES 2003 – 2004

• Design, construction and migration of redundant 100,000 sq. ft. laboratory & Data Center for Disaster Recovery and business expansion
• Technology expertise for new business due diligence and evaluations
• Support for production laboratory Information Systems 24x7x365
• Accountability for information security including HIPAA and Sarbanes Oxley
• Implementation and leadership for corporate-wide Balanced Scorecard
• Development of remote support technologies, services and management for 3000 clinic, hospital and doctor offices including VPN, FTP, private line and HL7 protocols
• Leadership of Technical Sales Support & Premium Support Organization
• Led and implemented an enterprise-wide infrastructure technology refresh
• 100+ employees & $10MM operating budget

Confidential,OVERLAND PARK, KS
PARTNER, CHIEF TECHNOLOGY OFFICER 2002 – 2003

• Architecture, design and development of proprietary network management system using .Net &

SQL in a distributed environment.

• Patent-pending design for encryption and movement of data across pubic networks
• Leadership of software development and corporate strategy
• Development of business plan and capital acquisition

Confidential,KANSAS CITY, MO
AVP, NETWORK OPERATIONS 2000 - 2002
DIRECTOR, NETWORK MAINTENANCE 2001
MANAGER, NETWORK SURVEILLANCE 2000

• Group-up development of production network surveillance & maintenance center for broadband telecom services including ATM, Cisco routers/hubs, DSLAM, DSL infrastructure and all voice systems including Lucent 5E central office switching
• Implemented processes, metrics, hiring of staff and support dashboard
• Development of network management platform, tools & measures
• Reduction of Mean-Time-to-Repair from 126 hours to less than 2 hours in 14 months

Confidential,DALLAS, TX
SENIOR MANAGER 1999 – 2000

• Successful construction and migration to new primary corporate data center
• Support for corporate voice, data and desktop systems to support 3000 users
• Management of corporate Web-Centers providing on-line trading for production users
• Implementation of SONET & ATM services for production and disaster recovery