We provide IT Staff Augmentation Services!

Agent Resume

2.00/5 (Submit Your Rating)

MS

Hire Now

PROFESSIONAL EFFICIENCY

  • Setting the sales target and accomplishing it within a specific framework of time.
  • Work-centric and diligent.
  • Adapting and motivating skills.

PROFESSIONAL EXPERIENCE

Confidential,Jackson, MS, 2011-Present
Guest Services Agent

  • Greet and register incoming guests.
  • Process guest folios and process payments.
  • Administer and manage cash handling responsibilities.
  • Handle guest requests and concerns promptly with courtesy.
  • Assist guests with any inquires regarding local entertainment, restaurants or transportation.
  • Maintain efficient and effective flow of information with guest and internal departments.
  • Handle additional duties by guests and management, as needed.

Confidential,Jackson, MS, 2009-2011
Guest Services Agent

  • Assist in delegating work to the Front Desk, Bell, Valet and Transportation departments.
  • Oversee daily operational issues.
  • Process payments for rooms, meeting spaces and parking.
  • Greet, register and/or assist any guest of the hotel, restaurant, bar or coffee shop.
  • Responsible for promoting the hotel core values: Honesty, Personal Integrity, and Team Before Self.

Confidential,Madison, MS, 2005-2009
Shift Leader/Key Holder

  • Responsible for opening/closing store.
  • Reconcile daily receipts/sales and cash-register(s) balance for the Cold Stone Creamery.
  • Timely updates to and maintenance of physical stock.
  • Oversee daily operational issues.
  • Assisted the customers as a customer care executive.
  • Provided a variety of services to the clients like assisting them with their needs.
  • Assisted any Crew Member with tasks for a smooth and enjoyable experience for the customers.

OTHER SKILLS

  • Good command over English
  • Extensive software knowledge (MS Word, Excel, PowerPoint, Access, Outlook)
  • Good orator and communicator

EDUCATIONAL QUALIFICATION

Confidential,School in 2006
Confidential,University as a Biology Major Expected Graduation Date May 2013

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship