Experience Summary

• 12 years of experience in full life cycle software development using Microsoft technologies.
• Over 10 years experience with SharePoint as a subject matter expert SME in implementation, architecture and development
• Over 15 years experience in Information Technology industry
• 7 years of experience using Microsoft CRM 1.2/3.0/4.0, Salesforce.com
• 7 years of experience with integrating Microsoft CRM and Sharepoint with other third party clients and softwares like C360, Scribe, Biztalk
• Expertise in designing and developing web applications using ASP.NET 3.5/2.0 /1.1 and more recent versions .NET 3.0 / 3.5 including features like ADO.NET.
• Developed applications using C , ASP.NET, VB.NET, WPF, XAML, XML, Flash and Flex.
• Utilized methodologies such as Agile, Waterfall and Scrum along with SDLC implementations.
• Strong experience in writing stored procedures triggers and user defined functions using SQL Server 2000/2005/2008/2012.Developed reports using SQL Reporting Services 2000/2005/2008 SRS and experience in optimization of stored procedures using SQL Profiler.
• Good experience in Object Oriented Methodologies OOAD , Service Oriented Architecture SOA
• Exceptional ability in using tools like Visual Studio also used source controls like VSS.
• Knowledge of database design, coding development, project communication and team management.

TECHNICAL PROFICIENCY SharePoint

• Microsoft SharePoint Server 2010, Microsoft SharePoint Foundation 2010, Microsoft Office SharePoint Server 2007 MOSS 2007 , Windows SharePoint Services 3.0 WSS 3.0 , SharePoint Portal Server 2003, SharePoint Portal Server 2001, SharePoint Team Services,
• Installation, Configuration, Upgrade, Architecture, Customization, Site Templates, Site Definitions, Taxonomy, Metadata, Content Management, Collaboration, Windows Workflow Foundation, Custom Web Parts, Reports, BDC - Business Data Catalog, BCS, Search, InfoPath Services, Master Pages, Content Types, Features, Excel Services, PerformancePoint, Interactive Media Manager IMM , CAML, External Collaboration Toolkit for SharePoint, Podcasting Kit for SharePoint PKS ,
• Microsoft Office 2010, Microsoft Office 2007, SharePoint Designer 2010, InfoPath, Visio, Project, Microsoft CMS, Active Directory, ADAM, Exchange, K2.Net 2003, K2 blackpearl, K2 blackpoint, AvePoint

Programming

• .Net: ASP.Net, C , VB.Net, ADO.Net, Web Services
• Database:SQL Server 2008/2005, SQL Server Reporting Services SSRS , SQL Server Analysis Services SSAS , Oracle, DB2, MySQL, Access
• Java, C , C, Visual Basic, Pascal, Delphi, Basic, Cobol, RPG IV, JCL, SQL
• J2EE: JSP, Servlets, EJB, Java Beans, JDBC, JavaMail
• Object oriented analysis and design, UML, MFC/OWL Windows development, TCP/IP, MQSeries

Internet Development

• HTML, DHTML, CSS, XML, XSL, XSLT, JavaScript, WML, CGI, Perl, PHP, Flash, AJAX, Silverlight
• Microsoft IIS, WebSphere, WebLogic, JRun, Tomcat, Apache, Lotus Domino Go

Applications

• Visual Studio 2010/2008, Dreamweaver, FrontPage, PhotoShop, Illustrator, Acrobat
• WebTrends, Ektron, Documentum, PVCS, Lotus Notes, Baan

Platforms

Windows 2008/7/Vista/2003/XP/2000/NT, Unix, Sun Solaris, Linux, HP-UX, DOS, Mac OS, OS/400

Tools/Skills

• Languages : C , VB.Net, ADO.Net, SQL, TSQL, XML, ADO, UML, XAML, HTML
• Scripting Technologies : Java Script, VB Script
• Web / Windows Technologies : ASP.NET 3.5/2.0/1.1, .Net 3.5/3.0/2.0/1.1, Web Services, WPF,
• WCF, WWF, SOAP, SharePoint, IIS 5.0/6.0, .NET Remoting,
• AJAX 1.0
• Databases : MS SQL Server 2000/2005/2008, Oracle 8, PL/SQL, Salesforce.com
• Operating System : Windows XP/2000/9x,Vista, Linix, Unix, Mac
• Reporting Tools : SQL Reporting Services 2000/2005, Crystal Reports 9.0
• Development Tools : Visual Studio.NET 2008/2005/2003,Query Analyzer, SQL
• Profiler, WinCVS, iSQL Plus, Flex, Flash
• ERP / CRM Applications : MS CRM 1.2/3.0/4.0, SAP.Net Connector,SAP CRM
• Designing Tools : MS Visio 10
• Other Tools : Scribe,Biztalk,Windows Active Directory,Winforms,Filemaker

Computer/Technical Skills

• C/C , C , ASP.NET,VB.NET, JAVA, JAVASCRIPT, HTML, SQL, TSQL,SQL PLUS, PLSQL, WML, XML, WAP, XSL, XHTML, DHTML, PASCAL, BASIC, VHDL, ASSEMBLY LANGUAGE, COLDFUSION, A CERTIFIED, PC Configuration
• VISA STATUS: Citizen of United States of America

Professional Experience

• OHIO State Department OCTOBER 2013 PRESENT Senior Microsoft Dynamics CRM Developer Columbus, OH
• Was the Senior Microsoft Dynamics CRM Developer for all Microsoft CRM projects in the organization
• Was involved in lots of various entity customizations to streamline various business processes for the state
• Installed and configured MS Dynamics CRM Client for Outlook for all the power users
• Wrote different email workflows using the Microsoft Dynamics CRM client for Outlook
• Developed and did Sharepoint Integration with Microsoft CRM to achieve specific client requirements
• Was involved in lots of hands on plug in development across the Microsoft CRM platform
• Did various UI customizations to satisfy different business requirements of the organization
• Build and customized lots of different workflows to automate various business processes
• Was actively involved in regular automated deployments and also did lots of hands on development to make deployments of new customizations easier and faster
• Installed Microsoft CRM 2013 for the client and was involved in customizations deployment into the new CRM
• Provided training for Microsoft CRM 2013 to the power users of the organization and wrote user training manuals for the same
• Was responsible for Microsoft CRM 2013 migration and worked directly with the database development team for data migration requirements of the client
• Started using Microsoft CRM 2015 and designed a document regarding migrating to Microsoft CRM 2015 from Microsoft CRM 2013
• Designed an user manual regarding the new changes in Microsoft CRM 2015 in order to train users about the new Microsoft CRM
• Installed Microsoft CRM 2015 in new machines
• Wrote an Installation Manual in order to provide easier installation processes in the future to help client's own technical development team
• Used SQL Server 2012 to write specific queries to search the state database to get different county records
• Wrote different stored procedures in SQL Server 2012 to enhance different existing Microsoft CRM buttons like Advanced Find to achieve more functionalities
• Used SQL Server Reporting Services SSRS 2008 R2 to make custom reports and generate it on a weekly basis
• Did performance tuning on a regular basis and used HP Load Balancer
• Used SQL Server Integration Services SSIS and developed different event handlers to design various workflows
• Wrote different Javascripts to satisfy different field customizations along the Microsoft CRM platform
• Used different webservices like CrmService for Microsoft Dynamics CRM SDK
• Worked on XML files especially during editing the customization XML file with schema validation
• Used LINQ especially to retrieve data from Microsoft Dynamics CRM
• Wrote code using C and Server Connection helper class and methods with Microsoft Dynamics CRM Webservices
• Did lot of testing like Unit Testing along the different environments of Microsoft Dynamics CRM
• Used Windows Communication Foundation WCF in the .Net Framework for building connected, service oriented applications
• Worked in Windows Active Directory and did some troubleshooting with user groups
• Used Genesys to integrate Microsoft CRM to achieve Computer Telephony Integration

Confidential

Senior Microsoft Dynamics CRM Lead Developer

• Was a senior Microsoft Dynamics CRM Lead Developer for a few financial clients for the company like Moneygram and North Western Mutual
• Was leading a team of Microsoft Dynamics CRM developers located in India and thus participated in the

Confidential

• according to the agreed timeline
• Worked on Microsoft Project and designed the Project Plan and made sure each delivery was met
• Was involved in database design modifications and subsequent reporting requirements.
• Worked with CRM webservices and the webservices API and integrate it with ASP.NET
• Created JavaScript code to generate dynamic CRM Forms
• Opened new tickets, logged new cases with Microsoft CRM Support group and work directly with Microsoft to resolve pending issues
• Used ASP.NET and made webforms to integrate it with MSCRM
• Did Sharepoint Side of Integration with Microsoft CRM
• Used SQL Server Reporting Services SSRS 2008 R2 to make custom reports and generate it on a weekly basis
• Was involved in lots of hands on plug in development across the Microsoft CRM platform
• Made separate environments of Microsoft CRM, like DEV, Production, Test etc.
• Was involved in writing lot of support documentation for Microsoft CRM to help various client's users
• Installed and worked on SQL Server 2008 in the development environment
• Deployed customizations, custom applications to Production Environment.
• Worked on Remedy Ticketing System to keep track of various Microsoft CRM support tickets
• Integrated Informatica with Microsoft CRM 2011 to achieve database design specifications of the client
• Resolved lot of MSCRM Outlook Client issues with users, both the Offline Client and the Online Client
• Version
• Installed MS Dynamics CRM 2011 for different machines and set up new environments for the new
• Was involved in the migration from Microsoft Dynamics 4.0 to MS Dynamics CRM 2011
• Created automated workflows to generate tasks/activities for different users to perform various under cover tasks when a new case comes in.
• Used Windows Communication Foundation WCF in the .Net Framework for building connected, service oriented applications
• Worked in Windows Active Directory and did some troubleshooting with user groups
• Wrote different stored procedures in SQL Server 2012 to enhance different existing Microsoft CRM buttons to achieve more functionalities
• Used SQL Server 2012 to write specific queries to search the company database to get specific client records
• Used Team Foundation Server TFS and deployed different tasks to the Microsoft CRM developers in
• the team
• Used both Agile and Waterfall processes for project management and tracked the various activities and
• tasks of the Microsoft CRM developers in the team
• Held daily Scrum meetings with the different developers in the team both over phone and in person for
• updates and queries of the various Microsoft CRM projects of the company
• Was involved in lot of on-site support work and solved lot of Microsoft CRM issues during one-on-one
• with a lot of power users of the client

Confidential

Senior Microsoft Dynamics CRM Developer

• Was the senior Microsoft Dynamics CRM Developer for all Microsoft CRM related applications of the company

• Installed Microsoft CRM 4.0 in different machines
• Later installed Microsoft CRM 2011 in different machines as well
• Thus,was involved in the migration from Microsoft Dynamics 4.0 to MS Dynamics CRM 2011
• Set up new environments for Microsoft CRM like DEV, TEST, QA, Production and had to maintain these environments on a regular basis
• Was involved in lots of various entity customizations to streamline various business processes for the company
• Installed and configured MS Dynamics CRM Client for Outlook for a lot of users
• Wrote different email workflows using the Microsoft Dynamics CRM client for Outlook
• Developed and did Sharepoint Integration with Microsoft CRM to achieve specific client requirements
• Wrote lot of technical documents involving Microsoft CRM Plugins, Workflows etc.and updated it on the Sharepoint Site
• Was involved in lots of hands on plug in development across the Microsoft CRM platform
• Did various UI customizations to satisfy different business requirements of the organization
• Created automated workflows to generate tasks/activities for different users to perform various tasks in order to satisfy the business requirement of the team
• Wrote JavaScript code to generate dynamic CRM Forms.
• Used Javascript to achieve various field customizations in the Microsoft CRM entities
• Was actively involved in regular automated deployments and also did lots of hands on development to make deployments of new customizations easier and faster
• Used SQL Server 2008 to write specific queries to search the company database to get different user records
• Wrote different stored procedures in SQL Server 2008 to enhance different existing Microsoft CRM buttons like Advanced Find to achieve more functionalities
• Used SQL Server Reporting Services SSRS 2008 R2 to make custom reports and generate it on a weekly basis
• Did performance tuning on a regular basis and used HP Load Balancer
• Used different webservices like CrmService for Microsoft Dynamics CRM SDK
• Worked on XML files especially during editing the customization XML file with schema validation
• Used LINQ especially to retrieve data from Microsoft Dynamics CRM
• Wrote custom aspx pages to integrate with Microsoft CRM using ASP.NET
• Worked in Windows Active Directory and did some troubleshooting with user groups
• Used Genesys to integrate Microsoft CRM to achieve Computer Telephony Integration
• Did lot of testing like Unit Testing along the different environments of Microsoft Dynamics CRM

• Used Team Foundation Server TFS and deployed different tasks to the Microsoft CRM developers in
• the team

• Used Agile and later Waterfall process for project management and tracked the various activities and
• tasks of the Microsoft CRM developers in the team
• Participated in daily Scrum meetings with the different developers in the team both over phone and in
• person for updates and queries of the Microsoft CRM project
• Worked directly with the Genesys Team, Database Team, Business Analyst BA Team and the Testing Team to meet the target deadlines of the project

Confidential

Senior Microsoft Dynamics CRM Lead Developer

• Was the Senior Microsoft Dynamics CRM Developer for all Microsoft CRM on the global application
• of Oliver Wyman Group a global Finance Company and was leading a team of developers, business
• analyst in a large size project involving worldwide implementation of CRM in Oliver Wyman Group
• companies
• Developed and Build Custom CRM Solutions for different financial applications for the company like Front Office Finance, Hedge Fund, Commodity Sales, Marketing Management, Sales Management etc.
• Supported users globally, supported users in New York, California and all offices in the country and worked with a lot of users in Hong Kong, Singapore, England, Germany, Sweden,
• France, Singapore and other Oliver Wyman Offices.
• Used Winforms as part of Microsoft's .Net Framework, providing access to Microsoft Windows
• interface elements by wrapping the existing Windows API in managed code
• Worked on Windows Presentation Foundation WPF for rendering user interfaces in Windows Based Applications.
• Installed MS Dynamics CRM 2011 for different machines and set up new environments for the new
• version
• Involved in the migration from Microsoft Dynamics 4.0 to MS Dynamics CRM 2011
• Integrated Microsoft Dynamics CRM with Microsoft Dynamics Great Plains GP
• Did integration of MS Dynamics CRM and MS Dynamics Axapta AX
• Integrated MS Dynamics CRM and MS Dynamics Navision
• Extended and configured Dynamics CRM Mobile
• Extended and customized Dynamics CRM with Dynamics Snap
• Exported different customizations from MS Dynamics 4.0 and imported them to MS Dynamics 2011
• Updated various entities, form and other views for the new MS Dynamics CRM 2011 from Microsoft CRM 4.0
• Used Windows Communication Foundation WCF in the .Net Framework for building connected, service oriented applications
• Resolving lot of MSCRM Outlook Client issues with users, both the Offline Client and the Online Client
• Did lot of installing/uninstalling and configuring user's crm, by remote accessing their desktops
• Used NHibernate Framework for mapping an object oriented domain model to SQL and Sybase databases.
• Did lot of queries and work in Advanced Find
• Did lot of data cleaning, data migration and data integration Working on Scribe and running Scribe DTS Packages Installed Microsoft CRM 4.0 in different machines
• Install and configure MS Dynamics CRM Client for Outlook for some of the users.
• Customized MS CRM 4.0 on the client side to meet user needs. Created JavaScript code to generate dynamic CRM Forms. Create JScript Retrieve, RetrieveMultiple and FetchXml code using XMLHTTP to fetch/retrieve data from different entities using CRM web service. I did Mapping of the fields between two entities to pre-populate form fields.
• Created automated workflows to generate tasks/activities for different users to perform various under cover tasks when a new case comes in.
• Made separate environments of CRM, like DEV, Production, Test etc.
• Created custom entities and views, imported and exported the customizations
• Installed and worked on SQL Server 2008 in the development environment
• Deployed customizations, custom applications to Production Environment.
• Resolve application issues and answer questions raised by various users and business units regarding Microsoft CRM. Do development work when there is less support work Opened new tickets, logged new cases with Microsoft CRM Support group and work directly with Microsoft to resolve pending issues
• Provide different workarounds for various Microsoft CRM user issues and errors that users face.

Confidential

Senior Microsoft Dynamics CRM Lead Developer

• Leaded in Ikon's SAT 360 Project involving Microsoft CRM 4.0 and Salesforce.com
• Installed Microsoft CRM 4.0 in different machines
• Install and configure MS Dynamics CRM Client for Outlook for some of the users.
• Customized MS CRM 4.0 on the client side to meet user needs. Created JavaScript code to generate dynamic CRM Forms. Create JScript Retrieve, RetrieveMultiple and FetchXml code using XMLHTTP to fetch/retrieve data from different entities using CRM web service. I did Mapping of the fields between two entities to pre-populate form fields.
• Created automated workflows to generate tasks/activities for different users to perform various under cover tasks when a new case comes in.
• Made separate environments of CRM, like DEV, Production, Test etc.
• Created custom entities and views, imported and exported the customizations
• Integrated Microsoft Dynamics CRM with Microsoft Dynamics Great Plains GP
• Did integration of MS Dynamics CRM and MS Dynamics Axapta AX
• Integrated MS Dynamics CRM and MS Dynamics Navision
• Extended and configured Dynamics CRM Mobile
• Extended and customized Dynamics CRM with Dynamics Snap
• Installed and worked on SQL Server 2008 in the development environment
• Deployed customizations, custom applications to Production Environment.
• Worked with other developers, architects and the project manager on the SAT 360 project
• Integrated Microsoft 4.0 with Ikon's existing softwares like Remedy
• Worked on the project plan with the project manager using Microsoft Project
• Used .Net for development integration with Microsoft CRM 4.0
• Installed Scribe and used Scribe to integrate Microsoft CRM 4.0 with Sharepoint
• Did Sharepoint Side of Integration with Microsoft CRM
• Developed Microsoft CRM as a portal for all Ikon's customer accounts and various data
• Developed and customized Microsoft CRM, so it was a central repository of all existing Ikon's Systems
• Used Biztalk 2009 to do more complex integrations with Microsoft CRM
• Wrote Stored Procedures, functions, views to perform several database level operations
• Pulled Data out of old databases that was in Oracle
• Worked on Windows Active Directory
• Did various Microsoft CRM customization on entities, views etc.
• Used Javascript to do more complex customizations
• Involved in database design modifications and subsequent reporting requirements.
• Gathered requirements from the project manager and delivered reports on a timely manner

Confidential

Senior Microsoft CRM Lead Developer

• Leading the Microsoft CRM project in Intel, leading other senior developers and business analysts
• Used Webforms classes to built the User Interfac
• Implemented SharePoint 2010 for document management, collaboration and automation of
• business processes using workflow
• Created and automated Sharepoint timer jobs
• Worked on custom web parts inside Sharepoint
• Develop custom reports inside Sharepoint
• Extensively used personalization, web site branding, custom web parts, content types,
• Infopath forms, and custom workflows using Windows Workflow Foundation.
• Worked with C360 to do MSCRM enhancements and track, analyzed all changes made to

Confidential

• Designed and developed the enhancements requested by Intel Sales Team
• Used ASP.NET and made webforms to integrate it with MSCRM
• Do Feasibility studies on client's business requirements for implementation
• Did coding and wrote commands in UNIX
• Develop Infopath 2007 forms and designed form templates using that
• Worked with Business Analysts to gather requirements and document Use Cases for
• functional specifications
• Did development of Winforms using C
• Used ASP.NET for developing buttons and hashtables
• Integrated Microsoft Dynamics CRM with Microsoft Dynamics Great Plains GP
• Did integration of MS Dynamics CRM and MS Dynamics Axapta AX
• Integrated MS Dynamics CRM and MS Dynamics Navision
• Extended and configured Dynamics CRM Mobile
• Extended and customized Dynamics CRM with Dynamics Snap
• Worked with CRM webservices and the webservices API and integrate it with ASP.NET
• Worked on lot of Javascript and developed added functionalities for the CRM users on top
• of the existing CRM functionalities like making picklists,buttons, hiding fields,entities etc.
• Worked with sales team and developed plugins and addons within MSCRM 4.0
• Configured and customized Microsoft CRM 4.0 to suit company's business needs
• Used Workflow functionality and reused CRM's existing relationship functionalities
• Provided Proof Of Concept POC for business requirements
• Made Project Plan documents using Microsoft Project and Microsoft Sharepoint
• Installed CRM Outlook add-on to synchronize CRM 4.0 with Outlook for end users
• Made Sales Pipeline, Sales Forecasting and Sales Tracking Reports in Microsoft CRM 4.0
• Created custom entities,custom attributes, relationships to fit sales model and methodology
• Used C for Onload, Onchange and Onsave events
• Developed a lot of CRM functionalities and updated records in MSCRM using VB.NET
• Developed webforms that was used to key in the lead details in MSCRM
• Worked on some applications and modules using Microsoft Dynamics Great Plains
• Worked on the most recent feature called Internet Lead Capture which would automate any webform entries and load them into Microsoft CRM online
• Used Javascripts to write programs to customize and modify users business needs
• Customized lookup views, associated views, fields, views etc.
• Did some Microsoft CRM integration with other software using Scribe
• Worked on a new operating system using Shell Scripting and created the MyShell file to
• Actually execute and run the commands and programs that were all written by me Used Sharepoint and integrated it with Microsoft CRM 4.0 and Salesforce.com
• Worked in Windows Active Directory and did some troubleshooting with user groups
• Used MOSS 2007 API to get articles, documents and share it with the CRM users
• Worked and programmed Microsoft CRM in Windows Server 2003
• Used Advanced Find in CRM and wrote complex queries using SQL Server 2005
• Used Microstrategy to monitor performance measurement using dashboards and reports
• Used Minitab as the statistical package for Intel's business analysis
• Successfully imported Database Spreadsheets, CRM instances using CRM Import Manager
• Generated Reports using Report Designer in SQL Server Reporting Services SSRS
• Worked in IIS for troubleshooting certain issues and maintain the CRM Member Accounts
• Created training materials, demo using Live Meeting, Netmeeting, provided user support
• Plan, design, and implement application database code objects, such as stored procedures and views.
• Used Statistical Analysis Software SAS to do data analysis needs for Intel
• Used SAS Enterprise Guide EG for various Intel's business analysis
• Worked on Microstrategy for reporting and analysis of various data
• Used Brio for development solutions with Intel's sales team
• Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction.
• Provide database coding to support business applications using Sybase T-SQL. Perform quality assurance and testing of SQL server environment.
• Used SPSS to do various statistical analysis for Intel
• Provide technical assistance to some of our clients and organize training materials for them
• in a timely manner.
• Customized MS CRM 4.0 on the client side to meet user needs. Created JavaScript code to generate dynamic CRM Forms. Create JScript Retrieve, RetrieveMultiple and FetchXml code using XMLHTTP to fetch/retrieve data from different entities using CRM web service. I did Mapping of the fields between two entities to pre-populate form fields.
• Extended MS CRM 4.0 using CRM SDK by creating Plug-ins to process entity records on pre/post create and update events. Wrote .Net code using CRM SDK to retrieve data from CRM using CRM Webservice and also retrieve picklist data for entities using Metadata web service.
• Create workflows and call custom .Net assemblies to send out instant text messages using mBlox Third party tool to the users out in the field. Wrote code to track incoming text message responses from mBlox and update CRM entity records.
• Created automated workflows to generate tasks/activities for different users to perform various under cover tasks when a CID case comes in.

Environment: Microsoft SharePoint Server 2010, Microsoft SharePoint Foundation 2010, Microsoft Office SharePoint Server 2007 MOSS 2007 , Windows SharePoint Services 3.0 WSS 3.0 , SharePoint Portal Server 2003 MS CRM 3.0/4.0, MS CRM 3.0/4.0 SDK, Sharepoint, .NET 1.1/2.0/3.0, C , Visual Studio 2008, MSOffice2007,SQLServer2005/2008,SSRS,Webservices,Winforms,TSQL,Javascripts,ASP.NET,MOSS2007,

Confidential

Microsoft CRM Senior Developer Baltimore,MD

• Customization of SharePoint site definitions
• Developed Infopath 2007 forms and designed templates
• Created and Automated Sharepoint timer jobs
• Extensively used personalization, web site branding, custom web parts, content types,
• Infopath forms, and custom workflows using Windows Workflow Foundation.
• As a Team Lead inspired team members to evaluate and implement strategic code and
• system practices
• Used C360 to enhance MSCRM features and track, analyze all changes made to CRM
• Used CRM SDK to access MSCRM data as well as insert leads into CRM
• Used Web Services to communicate between layers
• Developed and integrated the payment gateway using Authorization.NET principles
• Used C to write the code and develop the User Interface and built UI class libraries
• Worked in Windows Active Directory and did some troubleshooting with user groups
• Upgraded the system and added several new ASP.NET modules for working with the messaging backbone provided by IBM Websphere MQ.
• Customized and extended MS CRM 3.0 with callouts to automate some tasks.
• Created custom .NET Web Applications to extend Microsoft CRM 3.0.
• Developed custom ASP.NET module to read, track and validate the XML requests.
• Developed custom action dlls using C for pre and post callouts.
• Developed JavaScript queries on MS CRM Forms.
• Worked on Sitemap.config file to customize navigation links.
• Modified the ISV.config file to show different navigation buttons on CRM entity forms, grid view etc.
• Created custom entities and views, imported and exported the customizations
• Created staging environment for testing purposes.
• Accomplished substantial improvement in the system after performance tuning.
• Deployed customizations, custom applications to Production Environment.
• Created project plan, team profile and schedule estimate
• Developed a conceptual design with programmers for easy migration of existing databases
• Wrote Technology Strategy Assessment document to compare and contrast different options from business, technological, financial and future market stand points
• Performed system and code audit and documented Infrastructure Improvement Proposals aimed to improve reliability, scalability and robustness
• Wrote technical specifications and also helped define the testing requirement specifications
• Identify and document/diagram opportunities for streamlining processes by applying latest
• technologies and development practices
• Write technical impact analysis documents for new/modified functionality for web
• applications and database schema structure
• Worked in IIS for troubleshooting certain issues and maintain the CRM Member Accounts
• Used Statistical Analysis Software SAS to do data analysis needs for the company
• Used SAS Enterprise Guide EG for various Intel's business analysis
• Worked on Microstrategy for reporting and analysis of various data
• Used Minitab as the statistical package for various business analysis for the company
• As technical lead, managed the design and development processes for transaction
• recovery and security projects
• Guide team members by working with them through trouble shooting issues and writing
• code where necessary
• Used Microstrategy to monitor performance measurement using dashboards and reports
• Employed CRM Workflow functionality to streamline business processes
• Successfully exported data from their legacy CRM system and imported to
• Microsoft CRM 4.0 and Salesforce.com
• Successfully upgraded from Microsoft CRM 3.0 to Microsoft CRM 4.0
• Installed CRM Outlook add-on on all end-user machines
• Functionality and Regression Testing, testing related functions, bugs and interfaces
• Did coding and wrote commands in UNIX
• Used SPSS to do various statistical analysis for the company
• Used Brio for development solutions with company's sales team
• Configuration Management Testing, robustness, reliability, Security and
• Compatibility Testing
• Interoperability/Integration Testing, Globalization/Localization/User Interface
• Develop test cases, write test scripts based on requirements and design specifications
• Worked on database platforms like Access, SQL Server and Oracle
• Did testing mainly on Windows Vista, Windows XP and Windows 2003 Server
• Developed filemaker database, write custom functions, worked on ODBC, SQL and JDBC
• Worked on a new operating system using Shell Scripting and created the MyShell file to
• actually execute and run the commands and programs that were all written by me
• Helped customer using filemaker, doing development for clients and do database
• Management
• As Lead Architect, defined the high level architecture, wrote the system design guidelines, use case design guidelines and use cases.
• Conducted user interviews, gathered requirements and worked with Microsoft to create
• Statement of Work SOW for the project
• Led effort by identifying issues, proposing solutions and flowing through on tasks where
• necessary
• Created Task List using Work Breakdown Structure that formed the basis for the project plan
• Conducted use case reviews and design reviews
• Did some Microsoft CRM integration with other software using Scribe
• Created and organized a web project plan to identify/list project requirements/objectives
• for successful implementation
• Tasks organized and structured based on logical completion
• Estimated hours for each task
• Assigned resources to tasks allocating appropriate work time percentage for each task
• Demonstrated innovation and problem solving skills on project
• Identified and implemented transparent solution for integrating public website with third
• party application
• Designed and developed a database for hosting product information
• Designing of entities both system and custom
• Customization and Configuration of CRM using application
• Configuration of isv.config file, callout.config, workflow.config
• Used Crystal Reports Version 10 to develop and deploy foreclosure reports
• Used ASP.NET in making webforms for housing department website

Environment: Microsoft Office SharePoint Server 2007 MOSS 2007 , Windows SharePoint Services 3.0 WSS 3.0 , SharePoint Portal Server 2003, MS CRM 4.0, MS CRM 4.0 SDK, Sharepoint .NET 2.0/3.0, C and VB.Net, Scribe, Visual Studio 2008, MS Office 2007, Windows Active Directory,ASP.NET,Javascripts, SQL Server 2008, SSRS,Webservices, Filemaker, Authorization.NET

Confidential

MS CRM Application Developer

• Installed and configured SharePoint in multiple environments development, testing,
• production
• Migrated SharePoint sites from test server to production
• Worked with a lot of healthcare clients and a lot of hospitals and was involved in
• customizing, developing and implementing Microsoft CRM for them
• Researched and tested workflow and other third party products for SharePoint
• Customized SharePoint for Protech including custom lists, web parts, themes and site
• Templates
• As a team mentor, guided a development team of five people in rolling out of
• Microsoft CRM 4.0 for companies new clients
• Worked in Protech's very own software product Protech CRM-For-Members and
• Developed many Protech's Member's CRM and troubleshooted various CRM issues
• Created several custom SharePoint 2007 web parts for internal web site migration
• Project
• Used Crystal Reports Version 10 to develop client database reports
• Created SharePoint support site for users to use as a knowledge base
• Created documentation and trained administrators and tech support personnel in
• SharePoint
• Used Microsoft CRM 4.0 SDK to develop workflow assemblies
• Mentored SharePoint developer/administrator on writing custom SharePoint
• web parts in C
• Wrote a reusable banner control implemented on a master page
• Upgraded the system and added several new ASP.NET modules for working with the messaging backbone provided by IBM Websphere MQ.
• Created custom .NET Web Applications to extend Microsoft CRM 3.0.
• Developed custom ASP.NET module to read, track and validate the XML requests.
• Developed custom action dlls using C for pre and post callouts.
• Developed JavaScript queries on MS CRM Forms
• Worked on Sitemap.config file to customize navigation links.
• Modified the ISV.config file to show different navigation buttons on CRM entity forms, grid view etc.
• Created custom entities and views, imported and exported the customizations.
• Created staging environment for testing purposes
• Accomplished substantial improvement in the system after performance tuning.
• Deployed customizations, custom applications to Production Environment.
• Successfully upgraded from Microsoft CRM 3.0 to 4.0
• Allows banner content and images to be changeable dynamically
• Write Client Reports using Microsoft SQL Server Reporting Services 2000,2005
• Worked on Transact SQL scripts and also on Business Logic Customization
• Used development systems as Microsoft Visual Basic, Business Intelligence Studio
• Did development in C and modified the customization in Microsoft CRM
• Did development in VB.NET to modify some customizations within Mjcrosoft CRM
• Use lot of Javascripts for Customizations within CRM

Environment:, Microsoft Office SharePoint Server 2007 MOSS 2007 , Windows SharePoint Services 3.0 WSS 3.0 , SharePoint Portal Server 2003Microsoft CRM 3.0/4.0, ASP.Net 2.0, C , 2.0/1.1, SQL Server 2005, SQL Server 2008, Microsoft CRM 3.0, Microsoft CRM 4.0, Web Services, JavaScript, SS Reporting Services, Sharepoint 2007, VB.NET, TSQL, Crystal Reports

Solutions Consultant

• Lead the team to implement System Security using WebLogic portal's security infrastructure with Microsoft Active Directory and Mainframe RACF authentication
• Worked on C360 Productivity Packs and Products for Microsoft Dynamics CRM
• Used Microsoft CRM 3.0 Software Development Kit SDK to write server side codes, custom business logics, integration modules and workflow assemblies
• Used Workflow Editor to create customized workflow processes
• Worked closely with management to perform technical analysis and design for
• on-going strategic company initiatives
• Helped customers with their technical problem in their webpage or in client database
• Deployed, customized, integrated ,extended Microsoft CRM to meet business needs

Confidential

Microsoft CRM DEVELOPER

• Proficiency in H R Block's Tax Software
• Created migration plan for moving from SharePoint Portal Server 2001 to SharePoint Portal Server 2003
• Architected 24/7 high availability architecture for SharePoint Portal Server 2003 and SQL Server
• Maintained Client Databases in SQL Server 2005 and wrote complex queries
• Implemented and configured Microsoft SharePoint Portal 2003, Windows SharePoint Services and MS SQL Server 2000
• Used joints and tables to derive reports from client databases
• Used the Report Designer in SQL Server Reporting Services SSRS to make reports
• Used Microsoft Dynamics CRM 3.0 to keep track of business leads and opportunities
• Used Microsoft CRM workflow functionalities to customize companies business needs.

Microsoft CRM Developer

• Implemented new version of SharePoint Portal Server 2003 and Windows SharePoint Services
• Installed Microsoft Dynamics CRM 1.2 in the local machines
• Customized SharePoint site templates and menus
• Customized Microsoft CRM to better suit Infotech's dynamic business needs
• Used the CRM reporting tool to show client reports to the manager
• Used Advanced Find in CRM to search the client databases in CRM
• Used SQL 2005 views and stored procedures in large databases utilizing multiple joins
• Ability to review data and provide sound analysis to clients and customers

SQL Programmer

• Used HTML/XML as part of the web development of the company
• Designed solution using Microsoft SharePoint Portal Server 2001, SharePoint Team Services and digital dashboard technology
• Implemented and configured SharePoint Portal Server and Team Services
• Used Microsoft SQL Server 2000 and wrote simple queries to manipulate the database
• Used C programming language to write some test scripts for the company
• Used Microsoft SQL Server Reporting Services 2000 SSRS to make reports for the clients.

CURRICULAR ACTIVITIES/LEADERSHIP

President of CE-ECM Computer and Electrical Engineering Department, University of MD

Project Work

• Basic Programming: Worked in a team of 3 to analyze, design and implement traffic light intersection
• C/C Programming: Various projects emphasizing on functions, pointers, linked lists, and object oriented programming
• Data Structures: Various projects emphasizing organizing large amounts of data using vectors, Linked List, Binary Search Tree, Splay Tree, Hashing, Red Black Tree, and skip lists.
• VHDL Design: Various projects emphasizing description of hardware through VHSIC language.
• VLSI Design: Various projects emphasizing on CMOS logic and circuit design, CMOS processing technology, which includes design issues such as speed power dissipation, clocking, sub system design Testing.
• Java Programming: Various projects in object oriented programming, designed game MANCALA.
• Digital Design Lab: Designed complex combinational circuits, synchronous clocked sequential circuits, and asynchronous sequential circuits.
• Microprocessors: Developed control software to control an application interface to the Pentium II microprocessors, develop programs that use both C/C and assembly language. Detail the use of MMX technology, and interface the memory and I/O systems to the microprocessors.
• Unmanned Airplane: - Designed an airplane from scratch guided by self-designed remote controller.