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Human Resource Specialist Resume

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US

CONFIDENTAIL,University San Antonio, Texas
Masters of Business Administration
Bachelor of Arts in Psychology of Organizations & Development

Employment & Experience

2008- Current: Human Resource Specialist
Confidential,

  • Responsible for the design and implementation of the online evaluation and online employment application website (PeopleAdmin). Continually monitors system and manages users.
  • Research and analyze any issues regarding online application, PeopleAdmin, and communicate to employees and applicants strategies to properly navigate through system
  • Work closely with hiring managers on recruitment needs and advertising job postings
  • Serves as a technical expert for online evaluation system and employment application website
  • Updated current UIW website with new policy and procedure information in order to communicate with all employees.
  • Recreate job descriptions, classifications, and job advertisements in order to maintain compliance
  • Compile compensation surveys and submit to CUPA-HR
  • Coordinate United Way campaign and increased overall participation for year 2008 by 20%
  • Provide service to employees when inquiring on benefits, evaluations, or policy and procedure information.

2008: Human Resources Administrator
Confidential,

  • Recruit & hire 200 plus temporary individuals within a three week time frame to score assessments.
  • Handle any employee relations issues that may arise and counsel employees.
  • Administer orientation and collect, review and correct new hire paperwork.
  • Maintain personnel files and ensure appropriate documentation is received
  • Enter all data entry into Oracle
  • Conduct exit interviews with individuals who do not meet qualifying standards for scoring.
  • Assist scoring directors and supervisor with employee issues.
  • Ensure payroll information is entered before deadlines.

2007- 2008: Human Resources Assistant
Confidential,

  • Direct new employee orientation process where my responsibilities include: administration of new team member’s paperwork, benefits, payroll forms, outlining career objectives, and company overview
  • Administer campus recruiting and coordinate job fairs in order to fulfill the Firm’s hiring needs
  • Responsible for ensuring candidate is taken through full life cycle of interview process, this includes first initial screening, discussion of background, overview of available position, salary negotiation, and extending final offer
  • Responsible for training new employees on Performance Management System
  • Implement new HRIS system (ADP/HRB) and train human resource staff and employees
  • Analyze and prepare data for Affirmative Action Plan, includes compiling reports and reviewing information for accuracy
  • Complete Texas Workforce Commission Claims and process before the given deadline.

2002 - 2007: Personal Banker II,
Confidential,NA

  • Provide first class customer service to military banking customers resulting in an increase in profit and sales.
  • Train and coach new bankers on military banking services and product knowledge
  • Develop relationships with customers over the telephone and in person to acquire 100% of their business in order to maximize sells.
  • Maintain and develop relationships with internal business partners in order to meet and exceed sales goals.
  • Profile customers and identify sales opportunities by understanding financial needs
  • Was STAR banker for three quarters by providing quality customer service to employees and co-workers.

1998-2002: Human Resources Assistant
Confidential,

  • Greet and assist all incoming applicants with pre-employment application process and testing
  • Developed and maintained employee referral database program using an excel spreadsheet which was updated on a weekly basis
  • Conducted classroom testing for teller positions and reviewed scores with applicants
  • Open and close requisitions and input them on internal access database
  • Post open positions on intranet, internet, TWC, and universities and colleges throughout San Antonio
  • Worked closely with all levels of management to ensure requisitions were accurate
  • Assist HR Director and Employee Relations Specialist with implementation and maintenance of administrative processes related to Human Resource functions
  • Pre-screened applications to ensure qualifications for positions were met
  • Responsible for accurate data entry on applications, new hires, and existing employees personnel files
  • Process documentation for all leave of absences and terminations
  • Responsible for contracting employees for temporary positions

Skills

  • Possesses integrity and a high sense of duty
  • Resourceful, creative, solution oriented
  • Versatile thinker, believes in excellence and professionalism
  • Strong leadership qualities
  • Multi-tasked oriented
  • Computer literate (MS office)
  • Experience in call center environment
  • Presentation skill
  • Ability to meet deadlines in a timely manner and multi tasked oriented

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