Technical Skills

Novell: Network design, installation, and support, including: NetWare 3.11-6.5, SUSE Linux SLES 9-11 with OES, OES2 11 with clustering , NDS/eDirectory design, installation, support, administration, and migration NSure, XTend, DirXML IDM 3.2 4.02 support GroupWise5.5-8.03 ArcserveIT,Seagate, SEP sesam backups McAfeeNetShield and CAeTrustITM/InnoculateIT antivirus ZENworks for Desktops 1.1-7 and Novell Application Launcher application integration ZENworks for Servers 6.5 7, and ZCM 11.3 NDPS and iPrint configuration and support BorderManager Enterprise 3.5 PortLock imaging software MySQL and Oracle databases Novell Client32 NetWare for SAA. I have over 23 years of NetWare experience.

Microsoft Windows NT/2000/XP/2003: Network design and installation, including single and multiple Domains, shared trusts, migration from Novell Netware, Active Directory, MMS 2.2, MIIS 2003, ArcserveIT and Seagate Backup, McAfee NetShieldand CAeTrust antivirus, Exchange, IIS, SQL Server, Microsoft SNA for AS/400 connectivity, etc.. I have over 20 years of Microsoft Desktop, Server, and Laptop experience, participated in the Windows 2000, 2003, Longhorn, Vista, and Windows Home Server and Workstation/ProfessionalCorporate Preview Program Beta Tests. Registered Microsoft Partner System Builder.

Project Management: Agile, ITIL, and PMP familiarization no certification yet . Led projects ranging from multi-site server upgrades, site moves, etc. I handled aspects including planning, risk analysis, budgeting, management interfacing, buy-in, etc.

Apple Server: Built and configured AppleShareIP 6.3.2 for Macintosh and Windows access, backed up with DantzRetrospect on an ADIC tape library. Installed and supported MicronetGenesis One RAID array for Apple server. Rolled out Apple XServ and OSX Server 10.2 Jaguar and 10.3 Panther servers.

Related Experience

Novell Engineer Contractor

• Support and maintain legacy Nstar Novell environment until transition to NU AD migration.
• Assist in migration planning and execution.

Technologies: Novell NetWare 6.5 iPrint ZENworks for Desktops4.01 ZCM 10 Imaging HP server hardware. HP, Ricoh, and other printers. Windows XP 7 64 bit clients.

Sr. Infrastructure Analyst Novell Support Contractor

• Desktop application packaging and deployment testing for migration from BigFix to ZENworks Configuration Management.
• Update and manage Group Policy settings for Desktop management.
• Configuration and server integrations for Novell SLES 11 and OES 11 rollout.
• Novell environment configuration and support.

Technologies: OES SUSE Linux 10 11 iPrint Novell NetWare 6.5 ZCM 11.3 HP server hardware. HP, Ricoh, and other printers. Windows XP 7 32 and 64 bit clients.

SSA Novell Support Contractor

• Acting team lead for 4 person Novell Support team for the National Archives and Records Center.
• Supported over 100 servers and 4,000 users, for file, print, DHCP, and application services, and increased stability of existing environment in order to prepare for necessary upgrades.
• Created OES2 Linux cluster resources with SAN storage. Added many utility shell scripts to assist in management.
• Led emergency recovery for two GroupWise POs after SAN volume corruption. Modified existing backup solution for GroupWise environment, including script modification for DBCOPY methodology.
• Tested and integrated SEP sesam for GroupWise environment backup and recovery.
• Retired legacy NetWare environment.
• Assisted in GroupWise to Google Apps for Government migration, and IDM migration from 3.x to 4.02.
• Implemented Identity/ access work requests providing access to domain, shares, applications, and servers.complying with security policies and service level agreements.

Technologies: OES SUSE Linux 10 with Clustering, and 11 GroupWise 8.0.2 iPrint IDM 3.2 4.02 Novell NetWare 6.5 ZCM 11.2 NoRA JRB Tools SEP sesam 4 Backup software HP Dell server hardware. HP, Xerox, and other printers. Windows XP clients.

MIIS Support Consultant P/T

• Support for MIIS 2003 server for PeopleSoft AD and AD AD synchronization. Assisted and supported integration of Peoplesoft export into AD for Exchange GAL feed and AD Group population. Diagnosed problems due to latency, and multiple errors with Peoplesoft data import. Assisted in AD and server upgrades.
• Implemented Identity/ access work requests providing access to domain, file shares and server systems complying with security policies and service level agreements.
• Technologies: HP ProLiant DL HP OpenView and Insight Manager Microsoft Windows Server 2003, Active Directory Microsoft Identity Integration Server 2003.

Principal Information Analyst Novell Support Contractor

• Team lead for 9 person Global Novell Support team for the legacy-Wyeth Novell environment.
• Support over 400 servers and 60,000 users, for file, print, and application services.
• Created cluster volumes with SAN storage, configured TSM backup, and updated documentation.
• Lead for team GroupWise to Outlook migration work, using Quest Migration tools and developed documentation for team.
• Lead for Legal and Investigative matters, assisting the legal department with data preservation and investigations.
• Reported monthly team metrics for Management.

Technologies: Novell NetWare 6.5 with Clustering OES SUSE Linux 9 ZENworks Suite6.5 GroupWise 6.5 iPrint NoRA JRB Tools HP DSS Server HP Service Center Insight Manager TSM Backup software HP server hardware. HP, Xerox, and other printers. Windows XP clients.

Software Distribution Contractor

• Distributed application packages using ZENworks for Servers 7. Scheduled and deployed applications throughout the tree and cross-trees. Troubleshooting for application deployments during migrations. Created and managed application objects using ConsoleOne.
• Managed Group Policy settings for Desktop lockdown, deployed via ZENworks Desktop Management.
• Worked extensively on branch consolidation to Managed Desktop platforms. Monitored servers pre-deployment to ensure readiness for migration. Used ZENworks to deploy and manage all software and locking down all desktop features and settings through group policies. Troubleshooting of issues arising during testing and deployment by phone, using remote control, remote file access, and remote execution.

Technologies: Novell NetWare 6.5/OES2 ZENworks for Servers ZENworks for Desktops. WindowsXP clients.

Systems Management Specialist - Novell Consultant

• Supported a complex heterogenous multi-tree environment running NetWare 3.11 6.5.
• Scheduled and deployed patches and upgrades throughout the agency.
• Built servers NetWare 4.11 - 6.5 for datacenter deployment.
• Technologies: IBM, HP/Compaq, Dell Servers Novell NetWare 3.11, 4.11, 5, 5.1, 6, 6.5/OES9 Servers eDirectory, ZENworks for Servers, IDM 3.2. Windows 2000/XP/2003 clients.

Novell Engineer Contractor

• Integrated and tested application deployment using AdminStudio and ZENworks.
• Managed ZENworks Patch Management system PatchLink for enterprise patch deployment.
• QA for workstation and server patches and software in Development Lab.
• Built servers NetWare 6.5 and Windows 2000/2003 for enterprise deployment.
• Technologies: IBM Servers and Workstations Novell NetWare 6.5/OES9 Servers eDirectory ZENworks Suite 6.5. Desktop and Patch Management, application deployment and packaging InstallShield Admin Studio PatchLink Windows 2000/2003, IDM 3.2.

Novell Engineer Consultant P/T

• Integrated and tested application deployment using AdminStudio and ZENworks.
• Upgraded servers from Novell NetWare 6 to 6.5.
• Upgraded Groupwise email server from 6 to 6.5.
• Patch maintenance and advanced network configuration teaming and load balancing for servers.
• Installed, deployed and configured eTrust Administration Console, Server, Remote Installer, and clients.
• Technologies: Dell Servers Novell NetWare 6/6.5/OES9 Servers eDirectory ZENworks Suite 6.5. desktop management and application deployment PatchLink eTrust Integrated Threat Management.

Systems Engineer Contractor

• Server rollout and support for Bank of New York Datacenters. Ghost, PortLock, and Acronis TrueImage software for server deployment, backup, and moves. Break-fix support for HP ProLiant servers using HP Insight Manager and other HP management and diagnostic tools.
• Deployed HP Proliant Software Pack and Microsoft updates to existing servers and new builds. Diagnosed infrastructure and server issues and coordinated resolutions through appropriate internal departments and vendor channels. Supported Novell, Windows, and Linux servers and their Engineering Teams.
• Participated in major datacenter move from Teaneck, NJ to NashvilleTN, and DR site in Somerset, NJ.
• Technologies: HP ProLiant DL360, 380 G1-4 , 580 G2-3 and 585 Servers HP OpenView and Insight Manager Microsoft Windows Server NT4/2000/2003, Active Directory Lotus Notes and Domino Servers Novell NetWare 6.5/OES9 NetWare and SUSE Linux Servers eDirectory Peregrine Service Center Norton Ghost, PortLock, and Acronis True Image imaging software BartPE boot-disk tools HP IP KVM systems Cisco switches.

Data Analyst Consultant

• Specialized in Directory technologies, with extensive knowledge and experience with network management, design and deployment, and testing.
• Supported data for MMS/MIIS processing in metaverse. Enabled various departments and subsidiaries to buy-in and facilitated data and process standards for inclusion in metadirectory. Participated in planning for structure of future versions of the metadirectory.
• Technologies: Sun iPlanet OneDirectory Microsoft MMS MIIS 2003, Windows 2003, Active Directory various client-developed custom tools.