EMPLOYMENT HISTORY
Senior Consultant (Confidential)Senior Process Analyst Bellevue, WA - 3/11 to current

• Drives continuous improvement managing purchase order (PO) lifecycle, audits and invoice payments for over thirty suppliers supporting IT infrastructure, intake operations and on boarding.

Procurement Analyst 4 Confidential,Tukwila, WA - 5/10-11/10

• Conducted business process reengineering(BPR) for authoring purchase orders, processing supplier invoices, tracking project deliverables and transferring supplier software licenses resulting in significant reduction of manual touch points, improvement of service quality and speed of service.

Business Process Analyst 4 Seattle, WA - 1/08-4/09

• Change Manager for organization consolidation - Authored employee engagement communication strategy, surveys and process workflows, Coached management in systems thinking curriculum, Developed wiki to create a common language for transitioning employees, Managed leadership blog
• Lean Champion - Engaged Vice President’s Leadership team in identifying, mapping and tracking key performance indicators (KPIs) and organizational kaizen opportunities.
• Project Manager for transportation expansion and communications improvement projects utilizing Agile, Lean and PMI methodologies – Gathered requirements, defined project scope, goals and deliverables, Interfaced with IT, facilities, equipment vendors and local governments, Maintained status, Mitigated risk, Reported results to stakeholders.
• Subject Matter Expert (SME) for value stream web infrastructure and documentation analysis - Gathered stakeholder requirements, Developed and tracked metrics, Produced data/workflow analysis, Conducted user training and feasibility studies, Identified continuous improvement opportunities.

Project Portfolio Manager 4, Confidential,Renton, WA - 9/06-1/08

• Utilized Six Sigma, Lean and Agile methodologies to identify, prioritize and approve equipment, design and software projects aligned to increasing production efficiency and quality, improving manufacturing technologies and supporting company-wide lean business objectives.
• Managed schedules, metrics (ROI, NPV, business use cases, waterfall and competitive assessment), deliverables, risk, dashboards and online visibility of over 100 projects with $90+ million budget.
• Conducted project scorecard reviews, Streamlined project review templates, Maintained project data integrity in web based Portfolio Management Database, Communicated results to senior management.

Business Staff Analyst 3, Confidential Auburn, WA - 2/06-9/06

• Change Manager for organization/site consolidation – Authored communication strategy to maximize factory employee and management engagement, Provided analytical expertise through business forecasting, capital planning, operational efficiency metrics and facility equipment requirements.
• Authored lean strategy and improved lean systems utilization by implementing online business performance review process for director-level organization.

Computing Process Analyst 3 Bellevue, WA - 3/00-2/06
Boeing Distributed Server Product Management

• Project Portfolio Manager for distributed computing program office utilizing Waterfall methodology - Conducted master schedule scorecard review, Managed online project visibility, Prepared executive and stakeholder reports.
• Project Manager for software/system development lifecycle (SDLC) and hardware certification projects utilizing Agile and Lean methodologies - Gathered requirements, defined project scope, goals and deliverables, Developed use cases, Managed user acceptance testing and resource requirements, Interfaced with in-house IT, vendor IT and vendor sales teams, Maintained status, Mitigated risk, Reported results to key stakeholders.
• Change Manager for organization transition – Collected data, analyzed metrics, authored technical specifications and garnered stakeholder buy in eliminating duplicate computing systems, Established and enforced web development best practices, Authored charter and communication strategy.

Executive Assistant, Confidential, Seattle, WA - 6/97-3/00

• Project Manager for international organization membership project - Initiated financial requirements gathering utilizing relationships at all levels of the company and with over 250 external organizations, Managed and analyzed large financial and customer dataset, Eliminated duplicate financial contributions, Assigned organization owners, Established web based communication of results.
• Project Administrator for global business information project to discuss and provide visibility of company-wide global strategies with senior executives.
• Office Manager / Steering Committee Member for World Trade Organization (WTO) Seattle Host Organization - Managed daily operations including volunteer teams, RFPs, vendor material acquisitions and contracts, facilities management, security, IT support and server architecture, Edited and prepared monthly status reports for Host Committee and managed online website content.
• Coordinated meetings with high level international and U.S. visitors, Managed calendars and expense reports for two Vice Presidents (V.P. International Relations, V.P. International Public Relations).

Sales Administrator (Contractor), Confidential, Seattle, WA - 2/97-5/97

• Planned product marketing events, road shows and benchmarks for Boeing Design Control Aircraft Configuration Manufacturing Resource Management (DCAC/MRM) account team.
• Designed and produced presentations and technical manuals for instructional client seminars.

Office Manager (Contractor), Confidential, Seattle, WA - 5/96-1/97

• Managed daily operations including installation and networking of computing workstations.
• Designed and maintained customer relationship management (CRM) and capital/investor databases.
• Conducted competitive analysis, market research and product development benchmarking.

Accountant (Contractor), Confidential, Seattle, WA - 1/96-4/96

• Processed daily invoices and tracked freight bills utilizing mainframe accounting system.

Intern, Confidential, Hollywood, CA - 1/93 to 10/95

• Commended for ability to work under pressure, assist in newsroom operations during major news events (OJ Simpson trial, Malibu fires) and to communicate effectively with politicians, business leaders, celebrities and the general public for local and national television broadcast.
• Dependable product management indicated by steadily increasing responsibility in story development, fieldwork, writing, production, on-air work and mentoring of other interns.

SKILLS
Business Process Improvement/Re-engineering, Business Analysis, Portfolio Management, Project Management (PMI, Agile, Waterfall), Lean, Six Sigma, Purchase Order (PO) & Invoicing lifecycle, Macroscope, P+, Data Modeling, Data Archeology, Best Practices, Requirements Gathering and Analysis, Kaizen/Work-out, As-Is To-Be, Root Cause Analysis/5 Whys, Gap Analysis, Cause-and Effect/ Ishikawa, DB Queries, Change Management, Systems Thinking, Budget/Capital Management, Strategic Planning, Team leadership, Executive and team training, Communications, Web Design and Development

EDUCATION/TRAINING

• Six Sigma Black Belt, ExpertRating
• Stanford Certified Project Manager (SCPM), Confidential,University
• Project Management Masters Certificate, Stevens Institute of Technology
• Genuine Leadership Certificate, AchieveGlobal
• Private Investigator Certificate, Ruddell International
• B.A. Political Science, Confidential,University

COMPUTING
MS Office, Visio, SharePoint, CA Clarity, SAP ERP, DocuLink, PeopleSoft, Milestones, SQL, QuickBooks, Sage ACT, Adobe Creative Suite, HTML, JavaScript, CSS