Committed, energetic and motivated individual with exceptional organizational, analytical,and decision making skills. With a strong and reliable work ethic, professional demeanor and remarkableinitiative can readily identify, assist, and rectify anyadministrative request, and maintain overall satisfaction.
- Customer focused
- Analytical thinker
- Strong written and verbal communication skills
- Excellent interpersonal communication skills
- Skilled in Maximo, CSB, ESRI, Miss Digs, and SAP
- Highly Skilled in Microsoft Office and Windows applications
- Goal oriented to always meet and exceeds goals
- Meets deadlines in a fast paced corporate environment
- Excellent attention to detail in work based environment
- Excellent team work ethic as well as incomparable independent production capabilities
- Analyze Gas Operations work orders:
- Process Capital work order cancellations
- Repair systematic errors
- Generate work orders for Gas Operations
- Determine work order validity
- Utilize DTE Applications to conduct extensive work order structure analysisto perform final unitization for asset management settlements.
- Maximo- Work management system
- SAP-Financial system
- ESRI- Mapping system
- CSB-Customer Service and Billing system
- Miss Digs- Utility Staking system
- Assisted the Management team with creating a user friendly time reporting spreadsheet for CWIP Team.
- A member of a 6 person contract team that has met and exceeded goals to close the year out with only 0.5 million dollars of Capital Charges rolling over to the O M by closing at 0.2 million dollars for 2011 and 2012.
- Integrated and orchestrated CWIPs Continuous Improvement format, by incorporating countermeasure work sheets that quickly capture and resolve any work related obstacles.
- Lead the CWIP Team on a project to create work orders for SE Michigan Gas Operations' Main Renewal Project, by implementing an efficient quality check systemthe project was deemed exceptional in standing.
- Use apersonalized customer oriented approach when managing all commercial clients.
- Maintain a consistent and effective line of communication with all clients to ensure customer satisfaction.
- Recording and upkeep of financial records and payroll