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Lead Software Analyst Resume Profile

PROFESSIONAL SNAPSHOT

  • A result oriented professional with over 11 years' experience software testing, quality assurance, software production implementation support and maintenance in commercial and educational projects.
  • Strong abilities in Software Testing including setting up of test environment, creation of test scripts / cases, execution of Component / Performance / System / Installation / User Guide.
  • Adept in end-to-end software testing from requirement analysis to system study, test design, testing, defect tracking test closure.
  • Exposure to Software Estimation, Process Metric, Product Metric and Resource Metric. Well Versed with ISO, CMM and CMMI.
  • An effective leader with proven abilities in leading teams during the project phase and guiding team members and enabling knowledge sharing among the team.
  • Good interpersonal and communication skills, team player, client focused. Having comprehensive problem solving abilities, multitasking ability, willingness to take up ownership, learn, facilitate teamwork and lead activities.
  • Client-focused performer committed to quality in every task from personal interaction with clients and team members to service provided to company and clients
  • Valued problem-solver, confident and effective under pressure
  • Enthusiastic and fast learner, quick to assimilate latest technologies and ideas.
  • Hands on expertise in test development experience.
  • Proactively solve problems and suggest quality improvements.
  • Strong understanding of QA principles and processes.
  • Expertise in Load runner 9.5 and 11.0, JMETER.
  • Expertise in Jprofiler. Yourkit Profiler for .NET.
  • Expertise in developing test automation framework.
  • Expertise in database concepts.

LEAD SOFTWARE/PERFORMANCE TEST ANALYST

  • Develops test specifications based on various requirement documents within schedule constraints.
  • Expertise in effort estimation, test environment setup, tool installation.
  • Involved in end to end performance testing projects.
  • Expertise in preparation of Performance test plan, test strategy, test design, test execution, analysis identifying bottlenecks and reporting.
  • Develops test data and verifies test environments based on project requirements.
  • Performs functional and technical test execution activities as per project engagement
  • Logs software application defects in standard defect management tools and tracks it to closure in HP Quality Center 10.0/ Compuware QM.
  • Assists Project Test Manager in managing day-to-day testing activities, such as test monitoring and status reporting.
  • Conducts defect meeting sessions with development team in a global team set-up India, London and Singapore .
  • Conducts project working committee meetings to process feedback and statistics in relation to test quality.
  • Lead a team of SIT testers in Kuala Lumpur, Malaysia.
  • Technically assisted the team for problem solving and actively participated in test execution as well when meeting strict timelines.
  • Conducts on-site test support with UAT Private Banking Financial Team / Business Testers in Ambank Malaysia.

UAT COORDINATOR / PROJECT COORDINATOR

  • Liaises with technical staff to ensure availability of all testing system interface.
  • Coordinated with business team/ client for test related activities with respect to UAT.
  • Collates and distributes all testing documentation, and collects completed test documentation.
  • Updates Test Manager and Project Manager on testing progress.
  • Worked with project teams to develop integrated processes to support metrics and reporting to meet program needs in the areas of issues, risks, quality, work planning, time reporting, and program changes.
  • Worked with the project leads to collect requirements to support the processes as the program matures and evolves through its lifecycle.

SKILL SETS

  • Evaluation methods in the design, development, and debugging of software programs. Configuring and manually testing software applications and developing test plans and test cases. Conducting stress tests for testing the product under varying stress conditions and analyzing the behavior of the system under multi user environment. Preparing documents for testing Unit Test Report, Integration Test Report and user manuals in the various functional aspects of Software Development Life Cycle. Documenting, tracking, communicating test plans, test results, analysis, unresolved problems.
  • Professional Software Testing experience including awareness of test and software development lifecycle methodologies.
  • SQA Plan Creation, verify that the appropriate processes are correctly implemented as defined in the planning documents. Preparation and submission of Audit report
  • Test Plan creation, maintenance and execution experience from a variety of detailed specifications.
  • Experience of working on global projects requiring communication and co-ordination with teams in multiple locations
  • Expertise in functional Testing using HP QTP and Compuware Test Partner
  • Expertise in HP Test Management Tool Quality Center.
  • SQL skills Knowledge of Relational Databases, associated query languages and query tools.
  • Team player who is interested in working for a large and professional software development company but who is also an independent professional who does not need precise supervision.
  • Prepare project schedule and plan resource allocation.
  • Mentor team members and drive the team.
  • Ability to work in dynamic, fast moving and challenging environment.

ONSITE EXPERIENCE

Designation

  • Test Lead
  • Senior Consultant and Team Lead
  • Performance Test Specialist
  • Software Quality Consultant
  • Test Lead
  • Sr.Tester
  • Tester

EMPLOYMENT SUMMARY

MAJOR ASSIGNMENTS

Confidential

  • Social Security Organization SOCSO operates a social insurance scheme provided by the Government of Malaysia to support employees and their families in the event of accidents resulting in disablement, death, or affliction with occupational diseases.
  • Among the many functions undertaken by SOCSO is registering employer/employees, collection of employers/employee contributions, processing and disbursing claims made by salaried employees and their dependents. In addition SOCSO also provides physical and medical rehabilitation benefits to claimants and promotes occupational safety and health awareness.
  • To cater to the growing needs of the end users and to improve the operational efficiency effectiveness, the legacy systems are being replaced by modern systems based on open technologies and frameworks.

Roles Responsibilities:

  • Ensure project activities are carried as per the established process.
  • Prepare and update Project Status Report to the Senior Management.
  • Update issue and risk register as and when required.
  • Organize major gate review session for Test Readiness Review.
  • Coordinate resource requirement with the technical team and management.
  • Prepare and distribute Weekly Project Status Report.
  • Take action as and when required to submit the deliverables on time to the client.
  • Planning performance execution.
  • Involved in preparation of Performance Test Plan.
  • Prepare test cases, test scripts, execute test, analyze results and interprets the result to stakeholders
  • Takes ownership of the effort and runs the performance test.
  • Ensures that any external builds scheduled for deployment have been tested in the load test lab in conjunction with the regression and quality testing efforts of the QA team.
  • Involved in Preparation of Test Strategy, Test Plan.
  • Involved in Preparation of Test Scenario's from BRD.
  • Involved in Preparation of Requirement Traceability Matrix.
  • Review deliverables and ensure its delivered on time.
  • Involved in Preparation of Test Data.
  • Participated in Defect Review Meeting.
  • Log review the defects in MANTIS.
  • Experience in testing WSDL files using SOAPUI.
  • Involved in sales which unfolds customer inquiry, provide solution with POC, prepare quote and coordinate till closure of the account.
  • 2.Project CASH MANAGEMENT SYSTEM -

Confidential

Cash Management Solution CMS Release 14a scope is to provide a regional cash management application for corporate, business, and government agency customers in Singapore, Malaysia, and Indonesia. This solution will replace the business banking system currently offered in Singapore.

The CMS solution will be rolled out in phases. The current plan is for the first phase to be a set of limited functionality to be delivered to corporate and business customers in Singapore by July 2012.

Roles Responsibilities:

  • Planning performance execution.
  • Involved in preparation of Performance Test Plan.
  • Prepare test cases, test scripts, execute test, analyze results and interprets the result to stakeholders
  • Takes ownership of the effort and runs the performance test.
  • Ensures that any external builds scheduled for deployment have been tested in the load test lab in conjunction with the regression and quality testing efforts of the QA team.
  • Involved in Preparation of Test Strategy, Test Plan.
  • Involved in Preparation of Test Scenario's from BRD.
  • Involved in Preparation of Requirement Traceability Matrix.
  • Involved in Test design and Test Execution.
  • Involved in Preparation of Test Data.
  • Participated in Defect Review Meeting.
  • Involved in ALM administration.
  • 3.Project HLB EON MERGER Confidential Description
  • Confidential are merging their banking system. Both bank are using Silverlake application but on different technology. HLB is running on JAVA platform, whereas EBB is running on AS400.
  • First merger T70 was completed but focusing on enabling over the counter bank transaction for both bank, means allowing HLB customer to perform transaction in EBB bank and vice versa. There is no changes in the front end and back end application for both bank's application. A middleware was implemented to enable transaction posted from HLB/EBB front end to be posted to respective back end. This project was completed in June 2011.
  • Second phase of project is T270 also referred as Single Platform Day 1 SPD1 , is a complete merger of front end and back end. HLB will be the based system. Functionalities between both banks are review and duplicate products are streamlined, some product by EON will be carried over to SPD1 and some are phased out. Final stage is exEON database migration.

Roles Responsibilities:

  • Planning performance execution.
  • Involved in preparation of Performance Test Plan.
  • Prepare test cases, test scripts, execute test, analyze results and interprets the result to stakeholders
  • Takes ownership of the effort and runs the system test.
  • Ensures that any external builds scheduled for deployment have been tested in the load test lab in conjunction with the regression and quality testing efforts of the QA team.
  • 4.Project Am-PLIS Power Life Insurance System

Confidential

Description

Confidential is a GUI based application that caters the need of all life insurance products for Am Assurance inclusive Universal products, Traditional products and Medical products. It includes all modules including New Business, Policy Servicing, Agency, Accounting, Product Services, Collection Payment and Customer Service. The project also includes data migration from old existing Am Life system.

Roles Responsibilities:

  • Planning performance execution.
  • Involved in preparation of Performance Test Plan.
  • Prepare test cases, test scripts, execute test, analyze results and interprets the result to stakeholders
  • Takes ownership of the effort and runs the system test.
  • Ensures that any external builds scheduled for deployment have been tested in the load test lab in conjunction with the regression and quality testing efforts of the QA team.
  • 5. Project : AmBank Trade Portal MTP-Ti Plus-Integration Confidential Description:

Confidential is a flexible, fully-featured back-office automation system designed to help banks manage their trade finance business. TI Plus supports traditional trade such as letters of credit, guarantees and collections, open account services such as clean payments and working capital finance solutions such as factoring and invoice discounting.

TI Plus Modules

Letters of Credit including Purchase Orders , Documentary and Clean Collections, Cash Letters, Standbys Guarantees, Reimbursements, Financing, Clean Payments, Participations Sold, Bankers Acceptances, Shipping Guarantees, Working Capital Finance, Billing.

Roles Responsibilities:

  • Planning performance execution.
  • Involved in preparation of Performance Test Plan.
  • Prepare test cases, test scripts, execute test, analyze results and interprets the result to stakeholders
  • Takes ownership of the effort and runs the performance test.
  • Ensures that any external builds scheduled for deployment have been tested in the load test lab in conjunction with the regression and quality testing efforts of the QA team.
  • Involved in Preparation of Test Strategy, Test Plan.
  • Involved in Preparation of Test Scenario's from BRD.
  • Involved in Preparation of Requirement Traceability Matrix.
  • Involved in Test design and Test Execution.
  • Involved in Preparation of Test Data.
  • Participated in Defect Review Meeting.
  • Log the defects through Micro focus Quality Manager.
  • Involved in functional regression automation of the portal using Micro focus Test Partner.
  • Involved in Quality Manager Administration.
  • Involved in QA Director Administration.

6. Project : Online Rewards Redemption.

Confidential

Description:

Confidential is a step toward customer ease and having a better customer experience. It provides an online service website for customers to place orders for redeeming the bonus points earned across different products with the Bank e.g. credit cards, mortgage, personal loans, etc .

Roles Responsibilities:

  • Involved in Preparation of Test Scenario's from BRD.
  • Involved in Preparation of Test Data Requirement.
  • Involved in Test Execution for Multiple Countries.
  • Participated in Defect Review Meeting.
  • Involved in Verification of Test Data with customer cards listing with Hogan and CCMS.
  • Involved in functional regression automation of the portal using HP-QTP.
  • Log the defects through HP Quality Center.
  • Involved in HP Quality Center administration.
  • Lead a team of 5 SIT testers in Kualalumpur and UAT Testers in India, Singapore, Indonesia, Hong Kong and Thailand.
  • Conducts on-site test support with UAT Private Banking Financial Team / Business Testers in SCB Singapore/ Malaysia/Indonesia/Hongkong.
  • 7. Project : AmBank Trade Portal - MTP Confidential Description:

Confidential is an end to end solution for the trade finance customer of the AM bank and a comprehensive product from Misys for Trade Solutions. The software facilitates the customers of the bank to apply for all trade related products like LC, SG, BG, IB etc. through online.

Roles and responsibilities:

  • Planning performance execution.
  • Involved in preparation of Performance Test Plan.
  • Prepare test cases, test scripts, execute test, analyze results and interprets the result to stakeholders
  • Takes ownership of the effort and runs the performance test.
  • Ensures that any external builds scheduled for deployment have been tested in the load test lab in conjunction with the regression and quality testing efforts of the QA team.
  • Involved in Preparation of Test Strategy, Test Plan.
  • Involved in Preparation of Test Scenario's from BRD.
  • Involved in Preparation of Requirement Traceability Matrix.
  • Involved in Test design and Test Execution.
  • Involved in Preparation Submission of Test Execution Status and Report on daily basis.
  • Involved in functional regression automation of the portal using Compuware- Test partner.
  • Involved in Quality Manager Administration.

Involved in QA Director Administration.

8. Project : Time Attendance System. Confidential Description:

The System provides user to record Clock IN and Clock OUT events for each Staff of the Organization for attending duties either for Shift / Overtime or any unplanned activity. The System also provides facility to Plan / Verify and Approve Overtime hours and Meal and Hazardous/Toilet allowance claims. The System electronically flow all the claims through various levels of Organizational Role and upload the data to SAP/R-3 for the purpose of payment processing. The System provides interface with SAP/R-3 for uploading and downloading of various information.

Roles Responsibilities:

  • Planning performance execution.
  • Involved in preparation of Performance Test Plan.
  • Prepare test cases, test scripts, execute test, analyze results and interprets the result to stakeholders.
  • Takes ownership of the effort and runs the performance test.
  • Ensures that any external builds scheduled for deployment have been tested in the load test lab in conjunction with the regression and quality testing efforts of the QA team.
  • Involved in Preparation of Test Strategy, Test Plan.
  • Involved in Preparation of Test Scenario's from BRD.
  • Involved in Preparation of Requirement Traceability Matrix.
  • Involved in Test design and Test Execution.
  • Involved in Preparation Submission of Test Execution Status and Report on daily basis.
  • Involved in functional regression automation of the portal using HP-QTP.
  • Log the defects through HP Quality Center.
  • Involved in HP Quality Center administration.

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