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Assistant Manager Resume

5.00/5 (Submit Your Rating)

Northport, AL

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Overview:

Extensive knowledge on account management and rapport building. Self-motivated offering a strong work ethic and determination to complete tasks in a timely manner. Precise, detail/result-oriented with sound judgment and decision-making skills. Dedicated to providing excellent customer service and making operational and procedural improvements. Outstanding interpersonal, motivational, presentation skills. Analytical, articulate, and diligent.

Core Competencies:

  • Excellent quantitative skills
  • Strong knowledge of GAAP
  • Professional demeanor
  • Staff leadership and development
  • Organizational planning
  • Planning/coordinating
  • Operations management
  • Critical thinker
  • Proficiency in Microsoft Word, Excel,
  • PowerPoint, and Access
  • Excellent research skills
  • Account reconciliations
  • Calm under pressure
  • Skilled negotiator

Education and Training:

University,Confidential,Birmingham
Bachelor of Science: Business Administration
Coursework: Fundamentals of Financial Management, Business Communications, Human Resource, Information Systems, Basic Marketing, Quantitative Analysis, Principles of Accounting

Accomplishments

  • Who\'s Who Amongst Student-Athlete
  • National Honor Society Member
  • Suspicious Activity Reporting Recipient
  • Present of Entrepreneurship Course
  • Region\'s Star-Teller Award

Work Experience:
Assistant Manager May 2012-Present
Confidential,Northport, AL

  • Provide operational and administrative leadership for the branch team.
  • Support Branch Manager in achieving business plan and sales goals by ensuring outstanding operational/administrative control and service delivery
  • Develop action plans to improve operational controls, mitigate losses, ensuring consistent customer service and a superior client experience
  • Evaluate operational spending to promote continuous improvement with efficiency
  • Identify client\'s capacity to remunerate loan proposals before approval
  • Convert smaller loans into larger accounts to increase net receivables

Head Teller 2011-May 2012
Confidential, Birmingham, AL

  • Acquire an extensive amount of information about our service line to better facilitate each individual banking needs
  • Exemplify the ability to multi-task while delivering exceptional customer service
  • Responsible for meeting quarterly quotas
  • Be attentive to details during banking transactions to protect consumer accounts from fraud
  • Become knowledgeable about each consumer to better understand one\'s need and expectations

Sales Associate 2009-2010
Confidential, Hueytown, AL

  • Provide exceptional customer service
  • Uncover customer’s desired results to provide the best solution available
  • Accountable for cash management and inventory control
  • Responsible for acquiring extensive knowledge on store products

Community Service:

  • JDRF Walk for Cure (Diabetes), 2012-Present
  • Career Service instructor, 2011- Present
  • Ronald McDonald’s House, 2008-2011
  • MS Walk, 2007- Present

Certification:

  • Life of the South Disability and Life Insurance
  • Life of the South Unemployment Insurance
  • Motor Club Car Insurance

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