Personal Banker Resume Norcross, GA - Hire IT People

OBJECTIVE

To apply my customer service, banking and sales background to secure a fulfilling position within the sales field where I may make a significant contribution to your organization's mission and objectives through the following broad-based competencies:

Completing a Bachelor of Science degree in Human Services from University of Phoenix, 2009.
Superb organizational, written/verbal communication and interpersonal skills.
Proficient maintaining current customers and building new relationships.
Excellent knowledge of Word, Excel, PowerPoint, and banking database applications.
Ability to multi-task and train new/existing employees on banking operations and transactions.
Exceptional office, customer service, and personnel management skills.
Personable, possess motivational capabilities, and takes pride in doing an excellent job.

PROFESSIONAL EXPERIENCE

Confidential - Oakland, CA 2005-2008
Branch Supervisor

Managed branch staff, consisting of three tellers, while overseeing banking operations.
Ensured branch remained in compliance with banking regulations, policies and procedures.
Maintained top tier sales performance on a consistent monthly and quarterly basis.
Prepared financial reports, collection notices, and assisted with escalated teller transactions.
Assisted in developing local small business strategies, to include meeting training needs and marketing/selling banking products and services.
Supplied product-specific expertise in IRA transactions and opened new customer accounts.
Provided support aimed at increasing profitability at the local branch.

Confidential - Atlanta, GA 2002- 2005
Teller/Personal Banker

Performed cash handling, IRA transactions, and assisted customers with opening new accounts.
Acted as a backup vault teller, responsible for cash accountability of up to $500,000.
Marketed and sold banking products and services to new and existing customers.
Ensured cash drawer remained in-balance, and observed banking regulations, policies, and procedures.
Worked as a team member to provide support aimed at increasing profitability at the local branch.

Banking Associate

Processed and prepared customer checks to run through check sorters.
Repaired, manually encoded, and scanned damaged customer checks.
Performed data entry for illegible checks in preparation for check processing.
Carried out cash handling functions and assisted with other banking operations as needed.
Began as a temporary employee through Adecco, USA.

Confidential - Berkeley, CA 2001- 2002
Teller

Conducted teller transactions, opened new accounts and kept cash drawer balanced.
Performed cash handling, IRA transactions, and assisted customers with opening new accounts.
Marketed and sold banking products and services to new and existing customers.
Served as an alternate vault teller, responsible for cash accountability of up to $250,000.
Worked as a team member to provide support aimed at increasing profitability at the local branch.

EDUCATION

Bachelor of Science/Human Services 2009

TECHNICAL EXPERIENCE

Microsoft Office Suite including:

Word
Excel
PowerPoint
Publisher
Outlook
Windows Vista
Coral WordPerfect

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Personal Banker Resume

Norcross, GA

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