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Customer Service Resume

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Paul, MN

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PROFESSIONAL SUMMARY:
Experienced customer service and data entry professional with 30 years of hospitality, industrial, and data entry knowledge. Possesses excellent organizational, communication, customer service, and management skills. Outstanding work ethic, paying attention to detail, and learns job specific programs quickly.

SKILLS AND EXPERIENCE:

Job Specific Data Entry:

  • Hotel data base building including alpha numeric room codes, reservation codes and entry as Installer Trainer across country for Cyntergy Inc. and various hotel's in Twin Cities.
  • Alpha numeric data entry in Noble for A Marketing Resource as verifier supervisor entering manual orders and ensuring Sales Reps. data in entered completely and correctly correcting any mistakes and omissions.
  • Several job specific data entry positions as Temp for Team Personnel including data entry for Dart Freight (intermodal), and as Admin. Asst. Rise Inc.

CUSTOMER SERVICE, ORGANIZATIONAL:

  • Organize and maintain daily route delivery invoices for efficient timely delivery of bottled water throughout U of M east bank, St Paul, W. St. Paul, and Roseville area for Glenwood Water as Route Sales Rep. Attending to customer special requests and ensuring customer satisfaction.
  • Extensive hotel front desk and management skills including guest satisfaction, check in, check out and night audit experience, all combining to ensure a pleasant guest experience and smooth hotel operations.
  • Multitasking quality assurance and data entry for A Marketing Resource.

CAREER HISTORY:

  • Confidential, 1990-1997
  • Confidential, 1998-2000
  • Confidential, 2000-2002
  • Confidential, 2002-2007
  • Confidential, 2007-Present

EDUCATION:

GED

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