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Data Entry Operator Resume

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Mechanicsville, VA

Career Objective
An administrative, customer service, clerical or data entry position where skills in record keeping, filing, data entry, and typing will contribute to an improved efficient operation.

Summary of Qualifications
Seasoned experience performing order entry, payment and return functions on a Windows based system for a Fortune 500 company with over 20 million customers in the United States and Canada. Strong analytical skills combined with teamwork and leadership skills to make any task easily obtainable.

Accomplishments

  • Initiated a new procedure to process C.O.D. payments, thereby increasing productivity by at least 150%.
  • Processed customer requests to meet company needs with a high degree of accuracy and speed.
  • Analyzed and solved problems in the computer system holding queue, enabling better customer satisfaction in a timely manner.
  • Developed applications using Microsoft Office Professional (Word, Excel, Outlook).
  • Recognized for 12 years perfect attendance, plus 1 year Club 99%.
  • Assisted in the smooth transition from an old computer system to a new computer system to minimize customer satisfaction delay.
  • Ability to type 65 WPM and 10,200 KSPH with superior accuracy.
  • Instrumental in training and motivating new employees, enabling better customer satisfaction.
  • Meticulous entry of medical records and details of adoptable animals.

Professional Experience

Confidential, Richmond, VA 1987-2003
Account Entry Operator 2001-2003
Data Entry Operator 1987-2001

Confidential, 2005-present

Confidential, Ashland, VA 2006-2008
Kennel Technician 2006-2008

Confidential, Richmond, VA 2009-2010
DM Clerk II 2009-2010

Education
Data Entry and Word Processing Diploma
Chester VA PowerPoint XP Level 1 Certificate
Medical Terminology I

Community Activities

Mid-Atlantic Samoyed Rescue 1997-2011
From The Heart Stitchers 2003-2011
Hanover Feral Cat Rescue 2008-2011

Keywords:

Excel, Microsoft Word, Windows 2000 and Windows XP, Microsoft Spreadsheet, Lotus 1-2-3, HTML, Basic, Data Entry, Word Processing, 65 WPM, Teamwork, Leadership, Analytical, Microsoft Outlook, Microsoft Power point, Medical Terminology, Microsoft Office Professional, Microsoft Publisher

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